topic Bank deposit payment notification in Selling

Bank deposit payment notification

ozstockman — Mon, 12 Aug 2013 23:30:15 GMT

Is that only me or ebay has stopped sending notifications to sellers when a buyer has chosen to pay via bank deposit?

Before as a seller I was getting an email from ebay about it. something like "I will be sending payment of ..... via Bank Deposit shortly" when a buyer wanted to pay this way. But now nothing is sent to me and it looks like a buyer is not paying at all.

The last email of this sort I recived was in October 2012. I did not know it stopped then. But I can confirm now it has not be working for a least a few months.

Why ebay has done such a thing! There is no logic in it from any poit of view and now I have to ask all buyers who have not paid through paypal straight away whether they have done eft or they are having problems paying for their items.

Re: Bank deposit payment notification

kopenhagen5 — Mon, 12 Aug 2013 23:38:07 GMT

It could be the buyers are direct depositing without marking payment method used.

Or you could check your preferences to see if notifications have changed.

Hover over account tab and select comm prefs.

Look under seller activity.

Re: Bank deposit payment notification

digital*ghost — Tue, 13 Aug 2013 00:32:18 GMT

This annoys me too, but one small saving grace is that my account details for bank deposit are only available via checkout, and they can only be accessed if a buyer completes checkout, so if something sells and no payment via PayPal arrives, I check if checkout has been completed so I at least know that they intend to pay that way and can send my usual message.

Re: Bank deposit payment notification

thecatspjs — Tue, 13 Aug 2013 00:43:10 GMT

Mine stopped suddenly last year too.

I suppose it was helpful to sellers so they removed the function

Re: Bank deposit payment notification

ozstockman — Wed, 14 Aug 2013 07:04:57 GMT

I do not publish my bank details in my listings, they are availble at checkout only.

I guess if I cannot see checkout process complete that means that ths buyer has not even trying to pay. Is that how it works now?