topic Re: click and send in Selling

click and send

peppers-tree — Mon, 26 Aug 2013 05:55:10 GMT

Hello all .. Can someone please tell me if I HAVE to print out the mailing label when if I use click and send, or can I just write it myself with, I presume, a barcode etc...My printer is not functional so hence the question...

Thanks

Re: click and send

*crikey*mate* — Mon, 26 Aug 2013 06:12:55 GMT

How would you replicate the barcode?

Re: click and send

peppers-tree — Mon, 26 Aug 2013 06:37:18 GMT

Don't know Crikey..I'm the one asking the questions...lol

Re: click and send

bigbrickshop — Mon, 26 Aug 2013 07:03:05 GMT

The labels do need to be printed.

If it's urgent, do you have someone who could print the pages out for you? Or do you have a local internet cafe or library where you could get them printed? If you use C&S a lot then it's probably worth getting a new printer. There are a lot for sale for around $50.

Re: click and send

peppers-tree — Mon, 26 Aug 2013 07:42:31 GMT

Hello sportandplay.. Thanks for answering... I have jsut found out that you can take the satchel into the PO and lodge them there..It just means that I cannot just put them into the red box...

I have a new printer and the darn thing wont print ! and I am too impatient to figgure it out...

I am a small seller otherwise , yes I would get a better printer...

Re: click and send

digital*ghost — Mon, 26 Aug 2013 07:52:03 GMT

I'm not sure if it's possible when using the flat rate satchels since they can only be paid online etc, but I'm pretty sure I recall someone mentioning that there is an option to have the post office print the label for you when you go in to pay there for non-flat rate satchels - has anyone done that before and / or can confirm it's possible?

Re: click and send

fred_fred_2004 — Mon, 26 Aug 2013 09:58:59 GMT

I'd just buy another printer 🙂

Re: click and send

bigbrickshop — Mon, 26 Aug 2013 10:18:05 GMT

d*g, I doubt that you could get the PO to print a C&S label for either flat-rate or non-flat-rate parcels. To print the label you would have to either be logged in to your C&S account at the PO or have forwarded the email to the PO. I can't see them offering a printing service, It's bad enough that you have to remind them to process non-flat-rate as C&S Regular every time.

I wrote to Aus Post when they last changed the labels and suggested they change the wording from Parcel Post to C&S to match with the options on the PO screen of C&S Regular or C&S Express. They probably filed my suggestion in the too-hard basket.

Another thing they should look at is the tracking info upload to eBay. If I manually enter a tracking number into eBay the Carrier comes up as "Australia Post" and the link is active to the Aus Post tracking page. When C&S auto uploads the tracking number the Carrier comes up as "AUSPOST" and the link doesn't work.

Re: click and send

Anonymous — Mon, 26 Aug 2013 12:00:44 GMT

Peppers.

Are you using google chrome by any chance ?

Re: click and send

thecatspjs — Mon, 26 Aug 2013 13:07:23 GMT

Australia Post do advertise that some of their post services include printing the click and send labels for you - that being said it probably only applies to the larger POs and business centres

Re: click and send

peppers-tree — Mon, 26 Aug 2013 23:09:02 GMT

Hi everyone.. termqalert.. No I don't use chrome.....fred fred.. I ust purchased a new printer and cant afford another....The problem is with the cartridges...

Thanks everyone for the input.. I will get back after I have spoken to the PO.. They are pretty good here so may help out...

Re: click and send

littlefrench — Tue, 27 Aug 2013 00:47:09 GMT

All this because you need a cartridge!! seriously stop mucking about and buy one

Re: click and send

peridot55555 — Tue, 27 Aug 2013 01:14:52 GMT

U can pay for C&S at my PO, but also can send a C&S satchel by standard parcel post.

Re: click and send

peppers-tree — Thu, 29 Aug 2013 22:17:20 GMT

Littlefrench..Hi... The problem is not that the cartridges are empty..They are full, but for some reason the printer is not working as it should...I don't have the time to mess around and try to fix it at this time ....when I do get the time ,hopefully soon, I will try to set it right.

Your statement is a little abrupt in assuming that I am an idiot who doesen't know when to change a cartridge... well.. although I am over 60, I still have all my marbles in place...

Re: click and send

springyzone — Fri, 30 Aug 2013 01:08:21 GMT

She doesn't need another printer. She needs someone who can set up her computer and printer for her.\

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See if you can find a friend who can help.

Failing that, I would suggest look it up online.

I was tearing my hair out last January, trying to figure out some glitches with our printer and I was under the pump too, trying to churn out wedding invitations, so they had to be right.

I downloaded the manual instructions from the internet and then just went straight to the bits I needed, took a deep breath and read them. It did take 15 mins of my time but it paid off, i found parts of my printer I didn't even know existed.

If i can do it, anyone can.

Re: click and send

springyzone — Fri, 30 Aug 2013 01:11:03 GMT

There's a bit in the manual about installing cartridges too. We had trouble at first too with getting it to work even when new ones were in.

Re: click and send

go-tazz — Fri, 30 Aug 2013 09:58:27 GMT

Do you allow time for the printer to work?

When using Firefox for one account the printer takes over five minutes to start printing.

It then will only do half the label and then two or three minutes later it does the other half.

On the other account I use Google Chrome and it prints straight away.

So there is nothing wrong with my printer,just the communication between it and the PC when using FF