topic Re: First time seller - Gallery plus? in Selling

First time seller - Gallery plus?

dylany93 — Thu, 12 Sep 2013 11:48:56 GMT

Alright, I'm trying to list my first item, and I get to the final stage and I get a message "You can not submit your listing due to the following problems - Use of the Gallery Plus feature is restricted to sellers who have an established selling history and meet eBay’s seller performance standards."

That's okay - I never wanted to use it anyway, so I've been trying to figure out how to remove gallery plus for about 2 hours... any ideas?

Re: First time seller - Gallery plus?

sonya0576 — Thu, 12 Sep 2013 11:52:05 GMT

My mother in law has just called me asking the same thing. She has existing listings that she can not even revise because she is getting the same message at the top.

Re: First time seller - Gallery plus?

dylany93 — Thu, 12 Sep 2013 12:09:59 GMT

I contacted customer support, and they are aware of the issue, and are fixing it now.

Re: First time seller - Gallery plus?

slinkystef — Thu, 12 Sep 2013 12:59:58 GMT

Omg yes I have been having the same problem and thought it was me.. Listed my first item but since then about 3 hours ago haven't been able to list any more due to the error about gallery plus coming up. Sounds like it is an ebay issue?

Re: First time seller - Gallery plus?

davewil1964 — Thu, 12 Sep 2013 13:03:05 GMT

Must be selective.

I have ended and relisted 30 items this evening to take advantage of my 5000 free storeholder listings and they all seem to have gone through okay.

And I even relisted one item on this ID and it worked.

Re: First time seller - Gallery plus?

sewells_of_victoria — Thu, 12 Sep 2013 13:10:58 GMT

Not working for me either

Re: First time seller - Gallery plus?

slinkystef — Thu, 12 Sep 2013 13:13:18 GMT

😞 your lucky then cause I'm just frustrated with it lol. Dunno then? I emailed customer service to see as well . Seeing you sell so often and I'm only new ... Is there actually a setting where you can turn off gallery plus? Cause i can't find it?

Re: First time seller - Gallery plus?

slinkystef — Thu, 12 Sep 2013 13:14:43 GMT

Are you new to selling sewells?

Re: First time seller - Gallery plus?

blues1968shane — Thu, 12 Sep 2013 22:59:42 GMT

I have been having the same issue for the past 14 hours. I have emailed ebay support but don't have a response yet. I notice that other people are having this issue based on other posts in the Community Forum. Has anyone got any information from eBay on when the problem will be fixed?

Re: First time seller - Gallery plus?

blues1968shane — Thu, 12 Sep 2013 23:00:43 GMT

I note the Gallery plus feature option is also missing from the template.

Re: First time seller - Gallery plus?

msjane7968 — Thu, 12 Sep 2013 23:19:38 GMT

Still an issue, have lost hours of work listing due to this, can't even revise items.??

Re: First time seller - Gallery plus?

blues1968shane — Thu, 12 Sep 2013 23:25:02 GMT

does anyone have any information from eBay Customer Support? I sent an email but don't have a response yet

Re: First time seller - Gallery plus?

shanem66674 — Thu, 12 Sep 2013 23:52:12 GMT

I talked to one of the support team and they said " We have just received a few contacts about this now and we are working with our technical team to check what the issue is. I apologise for the inconvenience and I suggest for you to list it at a later time. We are hoping to have this fixed within 24-72 hours.

Re: First time seller - Gallery plus?

great_things_to_buy_australia — Fri, 13 Sep 2013 02:05:04 GMT

This issue is certainly a pain. It was to be my first day on ebay and I had it all planned.

Ah well, guess it is only a day hopefully.

Re: First time seller - Gallery plus?

sewells_of_victoria — Fri, 13 Sep 2013 02:28:07 GMT

Yes I am new to selling. I phoned them and they are working on the problem but would not commit to a resolution time. So just keep trying. Bit annoying as I have loads of items just ended and need relisting, and just got a new lot of stock that needs to go on. Just to add insult to injusry they will probably give everyone 100 free listings for the weekend!!!

Re: First time seller - Gallery plus?

supertoys_2013 — Fri, 13 Sep 2013 04:23:02 GMT

Got just same problem on me, what a time waste...

Re: First time seller - Gallery plus?

tawatradingco — Fri, 13 Sep 2013 04:34:32 GMT

Well.. it is annoying, isn't it. I have the same problem as yours and others here. Cannot sell an item unless if I disable the use of photos for any item. I guess I have little choice but to wait, or listed the item and make mention that it is purely ebay's fault for getting into this situation.

Disclaimer: I am new to ebay by the way.

Re: First time seller - Gallery plus?

beyondperfectionx — Fri, 13 Sep 2013 04:42:09 GMT

same problem.... 😞 cannot list or revise. seems like its only happening to the newbies and not store owners./

Re: First time seller - Gallery plus?

apricot_eilish — Fri, 13 Sep 2013 05:30:28 GMT

I have been trying to relist for almost 24 hours now without success!

I have wasted so much time.

Re: First time seller - Gallery plus?

asianantiquemaps — Fri, 13 Sep 2013 06:34:03 GMT

Same problem for past 24 hours too. ebay said 24-48 hours to fix.

really poor ebay...we are losing money due to this and other multiple recent tech glitches. U call yourself a Technology company..then man up and act like one!

Google is 100X better at resolving issues...