topic Re: Click n Send without Courier Pickup in Selling

Click n Send without Courier Pickup

samko5501 — Mon, 07 Oct 2013 01:05:59 GMT

Hi All,

Why can't I buy postage online without courier pickup? I just want to buy postage online but don't want a courier to pick up my satchels. Is this possible? I had a look at click n send help and it doesn't seem so. I was under the impression that one could buy postage online and then just place satchels in a post box. What a pain!

TIA!

Re: Click n Send without Courier Pickup

bigbrickshop — Mon, 07 Oct 2013 01:15:32 GMT

After you have created your labels there are 2 options for the flat-rate satchels and boxes

pay online with creditcard or PayPal and lodge at PO or drop in red box
pay online with creditcard or PayPal for courier pickup (includes pickup fee)

If you are using your own packaging you create the labels and print them but payment has to be made on lodgement of the parcels at the PO.

Re: Click n Send without Courier Pickup

digital*ghost — Mon, 07 Oct 2013 01:37:31 GMT

@sportandplay wrote:

If you are using your own packaging you create the labels and print them but payment has to be made on lodgement of the parcels at the PO.

Just to note, if you are using your own packaging, you can pay online but only with the courier pick-up option, otherwise the only option is to pay at a post office.

But as sportandplay mentioned, if you want to pay online without courier pick-up and be able to post at leisure (in a street box or over the counter), the only option is to use the flat rate products (satchels and boxes are available via the Aus Post eBay store).

It's a bit restrictive, especially if your items aren't suited to the flat rate packaging, but they're the only options they give, unfortunately.

Re: Click n Send without Courier Pickup

samko5501 — Mon, 07 Oct 2013 05:03:24 GMT

Thanks for the replies. I'm obviously clicking on the wrong packaging type. So what do I need to click on if I am using standard ebay satchels?

Re: Click n Send without Courier Pickup

digital*ghost — Mon, 07 Oct 2013 05:34:43 GMT

With the current set-up, on the 3rd panel (Item Details) it should have packaging options, which you'll probably need to edit.

If you click on Edit, the panel will expand and there's a field labeled Product Promo code. Enter the satchel code there (eg for the 500gm satchel, the code is 39712, which you'll find printed on the back). Click "apply" and the other fields should be pre-filled with the satchel specs. Then click 'Find Available Services'.

If you primarily use one packaging type/size, you can select to save the item details so that the info for it is set as the default and you'll only have to edit the item details if you use a different packaging type or size.

Re: Click n Send without Courier Pickup

samko5501 — Mon, 07 Oct 2013 06:52:30 GMT

Thanks, this makes sense. How do I obtain a tracking number?

Re: Click n Send without Courier Pickup

*crikey*mate* — Mon, 07 Oct 2013 07:03:17 GMT

it just goives you one as you process the order, you don't have to do anything special for the trcking number.

Re: Click n Send without Courier Pickup

phorum_junkie* — Mon, 07 Oct 2013 07:28:28 GMT

Although the risk is small you should not put the satchels directly into the post box if you want to make sure you have Paypal seller protectio. If you lodge them over the counter they are scanned into the system however if put straight in the box they may not get scanned until they reach the buyer's delivery centre. Should a parcel go missing before it reaches that point then you have no evidence that it was actually posted, only that you paid for postage and printed the label.

Re: Click n Send without Courier Pickup

samko5501 — Tue, 08 Oct 2013 03:19:00 GMT

So how do I see the tracking number? I can't seem to find it and let my buyer know it. Sorry, I'm all new to this!

Re: Click n Send without Courier Pickup

rkwm888 — Tue, 08 Oct 2013 03:25:26 GMT

So how do I see the tracking number? I can't seem to find it and let my buyer know it. Sorry, I'm all new to this

once you print off the label the tracking number is there and you get an email off c&s and it goes on your sold item also

Re: Click n Send without Courier Pickup

thecatspjs — Tue, 08 Oct 2013 03:37:41 GMT

If you have linked your ebay ID to your Click and Send account and selected ebay items for processing within Click and Send, the tracking number is automatically populated for that transaction in ebay. You can view it in a range of ways including on the order details page, or by selecting add/edit tracking number next to the sale details in myebay.

If you have not linked your ebay ID to Click and Send and manually entered the information - then if you look at the click and send label, the AP Article Id number above the barcode is the tracking number. You can also find this information within click and send, by selecting items history at the top of the page, and locating your items details that way.

Re: Click n Send without Courier Pickup

bigbrickshop — Tue, 08 Oct 2013 05:16:34 GMT

And there's a box you can tick when preparing the label to send tracking info to the buyer. They will receive an email from Aus Post with the tracking number and a link to the Aus Post tracking page.

Re: Click n Send without Courier Pickup

samko5501 — Tue, 08 Oct 2013 23:44:07 GMT

Thanks all! I've managed to work this all out so far. Do I need to link my ebay account each time I want to creater an item? I haven't worked this out yet! Ta!

Re: Click n Send without Courier Pickup

thecatspjs — Wed, 09 Oct 2013 01:01:54 GMT

Fortunately you only have to go through the linking process to your ebay ID once each year.

The link will now be available to import ebay items every time you log in.

When the link is about to expire in a years time, you will get a reminder message from AP to reconfirm the link.

Re: Click n Send without Courier Pickup

spicy-pickles — Wed, 09 Oct 2013 02:33:52 GMT

Has anyone used the Courier Pickup option?

Do they actually pickup at the specified time (if selected) and does the driver scan everything in?

I have considered using it a few times when I have had heaps to send but was worried I wouldn't get proof of lodgement.

Re: Click n Send without Courier Pickup

samko5501 — Wed, 09 Oct 2013 03:01:24 GMT

Sorry, but where is the link to import ebay items once you have linked your ebay account?

Re: Click n Send without Courier Pickup

qantax — Wed, 09 Oct 2013 03:49:05 GMT

Hi,at the bottom of the C & S home page it says "create an item" click there,this takes you to the next page where you see the ebay logo at the top LHS and on the top RHS click "add items"

Cheers

Re: Click n Send without Courier Pickup

sherbetlemon63 — Wed, 09 Oct 2013 03:53:43 GMT

Hi Samko5501, there is a user guide "Download step by step user guide" on Click n Send when you log in, half way down page, click on link and save to desktop or print out. Very handy for all your questions.

Re: Click n Send without Courier Pickup

davewil1964 — Wed, 09 Oct 2013 07:24:53 GMT

@thecatspjs wrote:
Fortunately you only have to go through the linking process to your ebay ID once each year.

The link will now be available to import ebay items every time you log in.

When the link is about to expire in a years time, you will get a reminder message from AP to reconfirm the link.

I've never had to confirm my eBay account with C&S. And it's coming up 2 years.

Myabe I'm lucky.