topic Re: Feedback from Non active accounts should be removed. in Selling

Feedback from Non active accounts should be removed.

australian-jewellery-sales — Mon, 07 Oct 2013 23:24:49 GMT

Too often we have found that members who leave unfair negative comments, don't seem to use their account anymore after the ebay community has been made aware of the problem member.

These members just make new accounts and start fresh, while the innocent seller is stuck with a bad reputation for one year.

The seller is still stuck for the next 12 months with the damage this member has caused to their feedback profile, so we think the feedback should be removed in these cases.

Re: Feedback from Non active accounts should be removed.

bigbrickshop — Mon, 07 Oct 2013 23:49:04 GMT

eBay won't remove non active accounts. How could they then claim to have a gazillion users.

Feedback rules have recently changed. Have you checked to see whether any neg feedback is eligible for removal? You can now also report Buyers who habitually leave negs.

Re: Feedback from Non active accounts should be removed.

australian-jewellery-sales — Tue, 08 Oct 2013 01:54:53 GMT

sportandplay I did not see any new options in the contact ebay through feedback issues.

Re: Feedback from Non active accounts should be removed.

*crikey*mate* — Tue, 08 Oct 2013 02:02:51 GMT

AJS, are you ever happy? Does anything nice ever happen to you? It's just I never ever see you write about any good stuff that happens,

I hope that good stuff happens to you as well.

Re: Feedback from Non active accounts should be removed.

australian-jewellery-sales — Tue, 08 Oct 2013 02:23:38 GMT

No we are never happy about getting bad feedback. We are reasonably happy with most other things on ebay, but feedback needs more attention. It is very damaging for sellers and ebay needs to take more responsibility for it.

Re: Feedback from Non active accounts should be removed.

bigbrickshop — Tue, 08 Oct 2013 02:27:33 GMT

Latest update about feedback changes

http://sellercentre.ebay.com.au/news/improved-feedback

You can either report the buyer through the Contact eBay links

http://pages.ebay.com.au/help/sell/report_problem.html

Or, login through ebay.com, click on your feedback number and you'll see "Report a Buyer"

Re: Feedback from Non active accounts should be removed.

davewil1964 — Tue, 08 Oct 2013 06:17:08 GMT

5 neutrals and 1 neg in 600+ transactions is not a bad result for somebody with that volume of sales.

Besides the current one you're ~~whinging~~ talking about is a neutral and the comments aren't really negative.