topic Re: Aus Post Tracking - Glitch? in Selling

Aus Post Tracking - Glitch?

peridot55555 — Tue, 08 Oct 2013 22:51:13 GMT

Beats me - what is going on?

The attachment says it all - on the website it says the package I sent is awaiting collection, but does NOT say where.

In fact I doubt whether it has had time to get to outer Adelaide from rural Victoria & also I haven't had an email to say it's awaiting collection anywhere.

Re: Aus Post Tracking - Glitch?

tstore — Tue, 08 Oct 2013 23:00:06 GMT

Does that mean it is awaiting to be collected by the driver from your local PO?

Re: Aus Post Tracking - Glitch?

australiapoststore — Wed, 09 Oct 2013 04:05:31 GMT

Hi Peridot,

That is odd tracking. If you are comfortable sharing the tracking number I would be more than happy to have a look and see what the issue may be.

Alice

Re: Aus Post Tracking - Glitch?

peridot55555 — Thu, 10 Oct 2013 00:37:29 GMT

Thank U Alice, I just received feedback, so presume the buyer picked-up the parcel by what she wrote.

Strange things are happening with the AP tracking system - I am still awaiting notification of a parcel I posted Oct 1 (from SW Gipps to a small town just out of Violet Town Vic), still says 'In Transit' - I would have thought it would have been scanned when it went thru a sorting centre in the Benalla/Euroa or some other Northern area, but it hasn't.

Very strange I had another parcel marked as delivered at 5 am one morn & delivered again 2 days later (also has feedback this morn).

Do some of the smaller post offices have no scanning facility or they don't know how to use the scanner? My local smaller PO is very efficient with the scanner.