topic Re: eBay Selling Manger Pro won't Print Postage Lables WHY? in Selling

eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:00:56 GMT

Ok so tonight I went to print my postage labels for the days sales.

1. Postage action select all

2. Print postage Labels.

3. Select Address labels and invoice / packing slip

4. continue

5. right mouse click PRINT

20 times later..............................................

No it wont print why?

this option is a main option for sellers that abide by eBay's Premium one day handling

What has changed that i have Missed?

I am that stressed I have put my store in Holiday mode until i can get this sorted out.

Thanks in advance

Cheers

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

davewil1964 — Mon, 11 Nov 2013 13:10:56 GMT

Use Click & Send.

That's all eBay's system is anyway.

Plus C&S print 4 labels to an A4 sheet, not just one.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:14:58 GMT

I post in 90% envelopes

Click & Send 10%

Thanks Cheers

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

davewil1964 — Mon, 11 Nov 2013 13:17:43 GMT

I believe that the eBay postage label service is tied to AP's Click & Send. Ergo, it is only for parcels. Thus your letters won't qualify anyway. Unless you are prepared to pay a minimum of $6.95 to send a letter.

I'm not.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:17:50 GMT

Also A packing slip is more important to my buyers than the product most of the time for tax purposes.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:19:58 GMT

What $6.95

What have i missed?

is there a new POLICY

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

davewil1964 — Mon, 11 Nov 2013 13:20:33 GMT

I don't send any paperwork. If they want a copy of the payment/invoice it is in their 'My buying'.

Nevertheless, eBay's postage label thing is tied into AP's C&S and is for parcels, not letters.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

davewil1964 — Mon, 11 Nov 2013 13:23:05 GMT

@desolate-sellable wrote:
What $6.95
What have i missed?
is there a new POLICY

You seem to have missed reading the conditions.

The posting label through eBay only means you can do it through eBay and pay at the end of the month. It is for AP's C&S service. Which is for parcels. Which are a minimum of $6.95 to post.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:23:07 GMT

OK i dont send Many Parcels

Why cant I Print Postage Labels?

IS there a new POLICY?

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

thecatspjs — Mon, 11 Nov 2013 13:29:16 GMT

When I print my invoices and printed address labels (not C&S) via Selling Manger Pro behind the Selling Manager page, another web page opens with the invoices showing on that, and I have to click the tab at the top of my broser to view the invoices, and then select print from my printers pop up box.

If another page is not appearing anywhere,

Have you tried clearing your brower history and cookies ?

Have you tried to print using another browser ?

Are you able to print other things ok ?

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:35:55 GMT

Thanks i will try to clear Cookies & yes i have printed everything else no problems dedicated Laser Printer & eBay system.

It is something eBay has changed and i want to no what it is.

I have had no notification as a seller?

Is it another fee?

I use Click & Send No problem 4 times a day.

But my Policy is Customer satisfaction and a paper invoice with the Image of the item on it.

I only use Goggle Chrome AUSTRALIA Post is the only web site that has problems with that.

I will Try Internet Explorer NOW.

Thanks Cheers

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:48:17 GMT

INTERNET Explorer Worked.

Thanks thecatspjs I think im ready for a week off any way store will stay in holiday mode.

But these postage labels are my life blood as a seller that happily gives eBay $700 a month.

They serve as buyer invoice. Item identification and Postal docs return address The whole lot......

Dont mess with them eBay.

Thanks Cheers

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

thecatspjs — Mon, 11 Nov 2013 13:48:51 GMT

Hope it resolves itself, very frustrating by the sounds of it.

I printed invoices via selling manager a few hours ago and had no problems, but the ebay link might have a glitch experienced by only some sellers- as has happened with the sales reports links ?? Not sure though.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

thecatspjs — Mon, 11 Nov 2013 13:50:22 GMT

Lol we posted at the same time - thats good news indeed.

I depend on the invoices for my stock control so i would be lost without them too.

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Mon, 11 Nov 2013 13:54:42 GMT

Google Chrome still no Print FYI EBAY>>>>>>>>

Bit late to be wrappin stuff.

Cheers

Re: eBay Selling Manger Pro won't Print Postage Lables WHY?

desolate-sellable — Tue, 12 Nov 2013 01:52:12 GMT

For Google Chrome Users with this issue Here is one Fix.

Use this option.

Or And Make sure the Cookies are Enabled for eBay.

Thanks for those who replied

Cheers Happy Selling