topic Re: How Do I appeal against neutral feedback in Selling

How Do I appeal against neutral feedback

dvdblubox51 — Sat, 23 Nov 2013 19:23:43 GMT

Could someone please tell me how I can appeal against a neutral feedback that I received yesterday. I sold a legitamate copy of the English Language version of The Girl With The Dragon Tattoo (the one with Daniel Craig) and now the buyer is accusing me of making & selling a pirated copy. There are countless articles on Google about the way this DVD disc as it does look like a burnt copy with a handwritten title on it. This feedback could really damage my reputation & future sales. How do I get rid of it. I haven't done anything wrong.

Thanks

Re: How Do I appeal against neutral feedback

harley_babes_hoard — Sat, 23 Nov 2013 19:57:49 GMT

Customer service link at the top of page

Re: How Do I appeal against neutral feedback

dvdblubox51 — Sat, 23 Nov 2013 21:12:27 GMT

thanks

Re: How Do I appeal against neutral feedback

tstore — Sat, 23 Nov 2013 22:17:06 GMT

Did Google search and you are right. https://www.google.com.au/search?q=girl+dragon+tattoo+craig+dvd+disc&safe=off&client=safari&hl=en&source=lnms&tbm=isch&sa=X&ei=GhuRUq-pDuaoiAfKkIDoAw&ved=0CAgQ_AUoAA&biw=320&bih=356#

Provide the link to buyer and request a feedback change request

Re: How Do I appeal against neutral feedback

trulyspecialgoodies — Sun, 24 Nov 2013 00:59:31 GMT

If you are still selling this DVD perhaps you should mention in the listing that it's supposed to look like a home made copy and add a link to any Google site that describes it - so there's no misunderstanding from future buyers

Re: How Do I appeal against neutral feedback

k1ooo-slr-sales — Sun, 24 Nov 2013 01:27:27 GMT

http://www.smh.com.au/entertainment/movies/confusion-over-pirated-girl-with-the-dragon-tattoo-dvd-design-20120323-1vnzy.html is the website that discusses the disc and the confusion