topic Re: Sellers should note in Selling

Sellers should note

ozsew4fun — Fri, 29 Nov 2013 22:30:06 GMT

In the last couple of days I have had difficulty getting into see items & phoned ebay

The told me If you have internet explorer there is a problem

They suggested I use firefox or google chrome?????????????????

According to them they are not responsible for the browers people use

I am not sure if sellers are aware of this - and in my case it means I will be buying less - not because sellers aren't doing a good job but because ebay has thrown a hissy fit with internet explorer

The sellers I contacted didn't know this

Re: Sellers should note

k0llectable5 — Fri, 29 Nov 2013 23:11:47 GMT

I was having issues with Click and send and my internet banking accounts a few months back after calling I was told by all of them to use Google Chrome. Since using Google Chrome I dont have anymore problems. So my advice is just download Google Chrome and it should solve all of your problems.

Re: Sellers should note

bigbrickshop — Fri, 29 Nov 2013 23:21:08 GMT

There's been problems since the last IE update.

Try the solution in this thread

http://community.ebay.com.au/t5/Selling/Whats-happened-to-the-create-your-listing-page/m-p/822385#M42621

Or switch to using Firefox or Chrome.

Re: Sellers should note

ozsew4fun — Fri, 29 Nov 2013 23:26:43 GMT

Thanks for the advice - much appreciated

Re: Sellers should note

phorum_junkie* — Sat, 30 Nov 2013 00:18:23 GMT

I really don't know why so many people choose to keep using IE as their only or main browser. Firefox and Chrome both work better with ebay and with many other sites too. It seems that every time there is an update people have problems with IE, never happens with the others and Firefox certainly updates far more often than IE.

Re: Sellers should note

thecatspjs — Sat, 30 Nov 2013 02:00:32 GMT

@phorum_junkie* wrote:
I really don't know why so many people choose to keep using IE as their only or main browser. Firefox and Chrome both work better with ebay and with many other sites too. It seems that every time there is an update people have problems with IE, never happens with the others and Firefox certainly updates far more often than IE.

PJ I think the reason that so many people use IE as their only or main browser is because it is likely to be pre-installed on their computer when they purchase it, and many do not have a need to explore using other browsers until they run into a problem like the OP has.

Re: Sellers should note

ajarnjenny — Sat, 30 Nov 2013 04:37:01 GMT

People are always having trouble with adding listings on Etsy with IE too.