topic Re: error in description box in Selling

error in description box

sandysbargains4you — Mon, 02 Dec 2013 22:23:25 GMT

When I go to the description when creating a listing I no longer have the options above the description box to add inserts or change text etc, anybody else had that problem and know how to fix?

Re: error in description box

bluewindmills — Mon, 02 Dec 2013 22:35:44 GMT

This has been around for awhile on the boards. It has to do with an update to Internet Explorer.

If you use a different browser you won't have the problem.

Re: error in description box

bigbrickshop — Mon, 02 Dec 2013 22:36:08 GMT

Do you use IE as your browser? It's been a problem since an IE update a few weeks ago.

Try the solution in this thread

http://community.ebay.com.au/t5/Selling/Whats-happened-to-the-create-your-listing-page/m-p/822385#M42621

Or switch to using Firefox or Chrome

Re: error in description box

sandysbargains4you — Mon, 02 Dec 2013 22:39:58 GMT

Thank you

Re: error in description box

sandysbargains4you — Mon, 02 Dec 2013 22:43:35 GMT

Thank you so much, all fixed now