topic Re: THE HTML missing on listings in Selling

THE HTML missing on listings

kimba1812 — Wed, 11 Dec 2013 10:33:16 GMT

The HTML toolbar is missing when I go to list an item can anyone help.

Re: THE HTML missing on listings

maconii — Wed, 11 Dec 2013 11:09:18 GMT

Are you using IE? Try using Chrome

Re: THE HTML missing on listings

davewil1964 — Wed, 11 Dec 2013 12:11:34 GMT

Have a quick look at the posts on this board. This has been an issue with the latest version of IE for the last fortnight.

Search for the fix or, better, use Firefox or Chrome.

i cannot understand why anybody would use IE if there is an alternative available.

Re: THE HTML missing on listings

maconii — Wed, 11 Dec 2013 12:17:14 GMT

At my workplace some of our applications only work with IE 7 or 8.

If I try using Chrome or Safari they become totally skewed

Re: THE HTML missing on listings

davewil1964 — Wed, 11 Dec 2013 12:20:38 GMT

on eBay however....

Re: THE HTML missing on listings

amber-eyed-girl — Wed, 11 Dec 2013 12:46:51 GMT

Try this if you're using IE:

tools menu in Internet Explorer, then Compatibility View Settings, add ebay.com.au, ok. The screen will reload and should be OK if you weren't seeing it right.

If that doesn't work, as has been suggested, give Chrome a go.

Re: THE HTML missing on listings

kimba1812 — Thu, 19 Dec 2013 08:46:32 GMT

Thank you to all who gave me ideas of how to slove the problem, will try Chrome next time I list, Seasons Greetings to everyone!

Re: THE HTML missing on listings

amber-eyed-girl — Thu, 19 Dec 2013 08:55:56 GMT

🙂

Happy Christmas

🎄

Re: THE HTML missing on listings

kimba1812 — Thu, 19 Dec 2013 09:06:50 GMT

I had no pr4oblem when I used the previous version of IE the new IE10 has created so many problems so much for new technology!

Re: THE HTML missing on listings

kimba1812 — Thu, 19 Dec 2013 09:09:36 GMT

Hi I tried that and it came up as failed will try again later thank you

Re: THE HTML missing on listings

amber-eyed-girl — Thu, 19 Dec 2013 13:22:07 GMT

It doesn't work for everything, there are quite a few IE issues.

Re: THE HTML missing on listings

anniebella63 — Thu, 19 Dec 2013 23:58:21 GMT

Found on another post and it worked for me.

In your tools menu in Internet Explorer you go to Compatibility View Settings

You have to add ebay.com.au to this. Click ok. The screen will reload and standard and html are back and the listings look normal.

Re: THE HTML missing on listings

kimba1812 — Fri, 20 Dec 2013 01:25:05 GMT

Oh wonderful! this worked thank you so much for your help I will remember this little trick for other web sites I have problems with, The Very best of Seasons Greeting to you, this was like a Christmas present for me!

Re: THE HTML missing on listings

amber-eyed-girl — Fri, 20 Dec 2013 01:30:26 GMT

So compatibility settings did work out for you?

Fantastic!!!

Happy dance 🙂

Re: THE HTML missing on listings

stampingpaws — Sat, 21 Dec 2013 13:35:49 GMT

This is SO important I have added this comment just to send to top of list.

Not everyone wants to stop using IE just for one problem with Ebay.

Best wishes

Robert

Re: THE HTML missing on listings

glenbankloel — Sat, 21 Dec 2013 20:39:17 GMT

You helped me fix my issue too. Thanks for sharing.