topic Re: HELP! in Selling

HELP!

koreandsarah711 — Tue, 23 Oct 2012 02:57:26 GMT

Hey All, Just sold a Laptop on ebay and the seller said she doesn't do Paypal and wants to bank transfer the payment to me so i gave her my bsb and stuff and she sent an email from a suss bank saying the payment was transferred (its not in my bank yet) but she wants me to send the laptop asap today. so I am not sure what to do. a bit anxious as to weather i am being scammed? she has good feedback on her page. but it just doesn't feel right.. help!

Re: HELP!

digital*ghost — Tue, 23 Oct 2012 03:02:46 GMT

Sounds like a scam to me - don't send the lap top, cease all communication, and as a safety precaution change your passwords to all your important accounts, as well as run a spyware etc scan.

The following is some information that will help you deal with this transaction, and help avoid it in the future.

Courtesy grrrr_more_npbs

If an ID with good feedback wins your auction then asks you to post to Nigeria, it means the Nigerian Scammer has hijacked another member's account to place bids.

If this happens, you can report it through Account Security Live Help:

http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal&guest=1

and / or the webform :

Account Security > Unauthorised Account Activity > Report another user’s ID as stolen

http://pages.ebay.com.au/help/contact_us/_base/index_selection.html

When an account is reported as stolen, eBay generally remove the listing, email you and refund your listing fee although you may need to request a final value fee.

Check your Account > Seller Account ( top of page ) in your My eBay.

If the final value fee has not been refunded ,you can request it through Live Help General Support:

http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal

Or by email:

Selling and managing your item > Fraud and Transaction Problems > Getting a final value fee credit when buyer doesn't pay

http://pages.ebay.com.au/help/contact_us/_base/index_selection.html

If a newly registered ( 0 feedback )Nigerian Scammer wins your auction, report it through Live Help:

http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal&guest=1

and / or the webform :

http://pages.ebay.com.au/help/policies/identity-false.html

When the member ID is NARU (not a registered user) you can file an Unpaid Item Dispute through your Account > Resolution Centre (top of page) in your my eBay using the reason "buyer is no longer registered".
Your final value fees will be refunded to you immediately.

Put these buyer blocks in place. Go to:

My eBay > Account > Site Preferences > Postage preferences > Show >
Exclude postage locations from your listings from your listings > Edit .......
and Select the countries you don’t post to.

Tick … Apply to all current live listings
Click …Apply

And

My eBay > Account > Site Preferences > Buyer Requirements > Show > Edit .......and tick:

1. Buyers in locations to which I don't post
2. Block buyers who haven't gone through phone verification…
3. Only apply this block to buyers who have a feedback score of 5 or lower
(Having a Paypal Account and / or Credit Card details on file overrides this block)

Tick all other blocks of your choice.

Tick …Apply above settings to active and future listings.
Click …Submit

Do not use a BIN (Buy It Now) option when relisting your item.

Beware of further spoof / phishing emails you may receive . Do not open them and do not click on any links.
As a precaution , run all your spyware, keylogging and virus protection and change your passwords ( something which should be done on a regular basis anyway)

Re: HELP!

daydream**believer — Tue, 23 Oct 2012 03:20:24 GMT

i never send anything until the money is showing in my account

Re: HELP!

keri1128 — Tue, 23 Oct 2012 03:20:41 GMT

If she has good feedback she probably IS legit, but you still don't have to send anything until you have received cleared payment into your Bank Account. That is standard eBay practice and any repeat buyer should be aware of it.

Bank Transfers do take longer than Paypal, so it is up to her to weather the extra time, not you.

Re: HELP!

daydream**believer — Tue, 23 Oct 2012 03:24:32 GMT

if she wanted it ASAP, she should have paid with paypal

Re: HELP!

*sparklz* — Tue, 23 Oct 2012 03:29:15 GMT

Buyers can only have good back as they can not get negs so that means nothing.

NEVER post anything till the money is showing in your bank account.

If it is not there with in 4 days of the sale ending then open a non payer dispute and 4 days later close it to issue a strike and get your FVF refunded.

IF the buyer leaves a neg call ebay and they will remove it.

Re: HELP!

kopenhagen5 — Tue, 23 Oct 2012 03:29:35 GMT

As said, Don't stress, just tell her it's policy not to send an item until payment is cleared into your account. You will soon find out if it's legit or not. 😉

Re: HELP!

*bad*angel* — Tue, 23 Oct 2012 03:30:02 GMT

Good feedback is not necessarily a sign of being genuine. Accounts get hijacked all the time and that is exactly what this looks like.

The buyers account has bid on many items in high end categories over the last day or so.

As long as you dont post until the payment clears into your bank account then you should be fine. Dont be pushed into sending before the payment clears no matter what they say.

Re: HELP!

foxette-in-sox — Tue, 23 Oct 2012 05:07:04 GMT

she sent an email from a suss bank saying the payment was transferred

Which bank & is the buyer is Australia?

Scammers tend to stick with Paypal,wanting posted to Nigeria,an oil rig or somewhere strange & fake emails from Paypal saying your money is being held-never heard of one using bank deposit.

Re: HELP!

boomct — Tue, 23 Oct 2012 09:50:39 GMT

I would explain politely that you will send it same day as cleared payment. This should be accepted gracefully but if the buyer gets unpleasant about this you could be sneaky and tell her you'll send it asap but don't send it. If the money comes through post it same day, if it doesn't then lodge an unpaid item strike.

I would find it very uncomfortable to say I've sent it if I haven't but but would do it if I felt suspicious . . . Might buy you some time . . .

Re: HELP!

b3llag1na — Tue, 23 Oct 2012 09:51:30 GMT

I get bank deposit payments quite often - and have NEVER received an email from a bank to tell me the money has been transferred, so to me this is a scam straight up.

Simply tell your buyer you cannot post anything until the money has appeared in your account... I doubt you'll hear much more from her.

Re: HELP!

boomct — Tue, 23 Oct 2012 09:53:57 GMT

Just noticed that the buyer you are talking about has bid on at least 10 item

Re: HELP!

boomct — Tue, 23 Oct 2012 10:00:24 GMT

Sorry, post malfunction! The buyer you are talking about has bid on 10 electronic items in the last hour. I'm talking laptops, video games, digital cameras etc. (I could see this by looking at your completed listings and checking the bidding history of the winning bidder -I apologise PROFUSELY for the intrusion)

I could be being unfairly suspicious but unless they are happy to buy such electronic items in bulk it looks odd to me. Usually if I want something of this nature I bid on say one laptop at a time!

Apologies again for the intrusion, I just hope it gives you a bit more info . . .

Re: HELP!

*bad*angel* — Tue, 23 Oct 2012 10:39:51 GMT

You're not being overly suspicious I'd already pointed that out back in post #7. Definitely suss.

Re: HELP!

lyndal1838 — Tue, 23 Oct 2012 10:49:23 GMT

I get bank deposit payments quite often - and have NEVER received an email from a bank to tell me the money has been transferred, so to me this is a scam straight up.

Simply tell your buyer you cannot post anything until the money has appeared in your account... I doubt you'll hear much more from her.

That in itself is not suspicious. I am with St George Bank and I have the option to email a copy of my receipt to

whoever I pay via Bpay, direct debit or any other bank service.

I never bother, but I am sure there must be people who use the service.

Re: HELP!

phorum_junkie* — Tue, 23 Oct 2012 15:08:43 GMT

You are almost certainly being scammed. Use advanced search to pull their contact details and if the phone number is bogus contact ebay Trust & Safety and explain what is happening. If the contact details are OK and you speak to them make it very clear that you are not going to send it until you have cleared funds in your bank account.

I presume the buyer wants it posted to an Australian address, you cannot post laptops overseas, and if you do get any money send it by regular, registered post with a road only sticker on so that you are complying with AP's policy on posting items with lithium batteries.

Re: HELP!

foxette-in-sox — Tue, 23 Oct 2012 22:29:25 GMT

That in itself is not suspicious. I am with St George Bank and I have the option to email a copy of my receipt to

whoever I pay via Bpay, direct debit or any other bank service.

I never bother, but I am sure there must be people who use the service.

Thats why I asked the OP Lyndal-St George DOES send emails to recipients if you tick the box & put the other partys' email addy in-nothing suss about it.

Re: HELP!

foxette-in-sox — Tue, 23 Oct 2012 22:36:28 GMT

Here's a copy & paste of what you receive-I've x'd out certain personal details.

INTERNET BANKING TRANSFER TO A PAYEE

The Payer has requested we send you an email with details of a Payee transfer made through St.George Internet Banking.

Date:14/06/2012Time:06:11 AM AEST Transfer from:XX Account:BSB: XXXAccount Number: ######XXX Amount transferred:$250.00Description:######XX

Note: This is a copy of receipt given to our customer (the Payer). It tells you that the funds are on its way to your nominated account. For privacy and security reasons, we cannot publish your account name and number in this email. Please allow up to two working days for the payment to be received.

Re: HELP!

kcaj950 — Wed, 24 Oct 2012 00:58:04 GMT

Just don't send it until you have payment in your account.

Open unpaid item dispute if its not there within 4 days and block bidder

If this buyer has bought several high end electrical items it does sound fishy

Re: HELP!

wilzencomp — Thu, 25 Oct 2012 16:05:15 GMT

Ok there is only one hard and fast rule here the laptop get sent when money is cleared into your account, this should take a min of 3 days from an account that isn't the same bank as yours and up to 5 days if international.

The buyer if legit will wait for this to happen and the transaction is a fake they will pressure you into sending it by threating you with ebay and like after 5 days do a non payment on it this will flush out if it's a fake or not