topic Re: "Description" box won't accept formatting. in Selling

"Description" box won't accept formatting.

bob123450_2 — Tue, 07 Jan 2014 00:06:54 GMT

I used to be able to draft formatted ads in MS Word offline and then paste the formatted text in the "Description" box of a new ad. Now the formatting is stripped out when I paste text, and there are no longer any formatting options at the top of the online "Description" box

The problem seems to have occurred since my previous batch of ads in December.

Has anyone else encountered this problem?

Bob

Re: "Description" box won't accept formatting.

kopenhagen5 — Tue, 07 Jan 2014 02:51:13 GMT

Many have experienced similar - Another thread -

http://community.ebay.com.au/t5/Selling/HOW-DO-I-GET-MY-SELLING-TOOLBAR-BACK/m-p/936619#U936619

Re: "Description" box won't accept formatting.

bob123450_2 — Tue, 07 Jan 2014 03:27:51 GMT

Problem solved! Well done!

The link in your reply contained the answer.

I had just "upgraded" (I speak loosely!) from IE9 to IE11 before preparing my last batch of ads.

Going to Tools > Compatability View Settings > Add this website 'ebay.com.au' fixed the problem.

Much obliged

Bob

Re: "Description" box won't accept formatting.

k1ooo-slr-sales — Tue, 07 Jan 2014 03:32:24 GMT

thank grandma for posting on the thread back in November. She credited grandpa with the fix.

Users who find the fix works for them should track back to post #16 of http://community.ebay.com.au/t5/Selling/Whats-happened-to-the-create-your-listing-page/m-p/815037#U815037 and give Kudo to grandmas post.