topic Re: closing my account with ebay in Selling

closing my account with ebay

gregronald — Tue, 07 Jan 2014 05:09:20 GMT

I'm trying to close my account down with ebay but they wont let me can anyone give me some advice-they keep sending me bill after bill after bill.

i seem to be locked in and there is no way out for closure here on ebay that i can just shut it down????? can anybody offer any advice. appreciated.

Re: closing my account with ebay

amber-eyed-girl — Tue, 07 Jan 2014 05:23:33 GMT

http://pages.ebay.com.au/help/account/questions/close-account.html#closing

Tells you how to close an account, and has a link to request it.

If you owe eBay any fees, they will want those paid before you can close it.

If you have any recent transactions, the account will remain open for a while after you have requested closure, to be certain any issues will be resolved before it is finalised.

There is also a contact us link on that page, so you can use that to talk to support about this.

"Will my account be closed immediately?
No, there's a waiting period to ensure that any transactions you made are complete.
During the waiting period, you won’t be able to bid, make purchases, list items, or change your contact information, but you’ll still have access to your account information.
When the waiting period is over, you’ll receive an email confirming that your account is closed."

Re: closing my account with ebay

gregronald — Tue, 07 Jan 2014 05:27:57 GMT

thanks for reply-no charges but they say I still cannot close account until 30 days after last bill and them maybe they will let me depending on how they feel and if i dont reapply to shut it after such a time i again must reapply and go through whole nonsense again.

-but they also state that because im low seller i may have to somehow get my sell quotas up before they stop billing me 'im on suspension' basically [really just a con].

im kinda getting worried here it all seems dodgy to me and now ive shut my paypal account to ebay down because they keep billing me almost every week.

Re: closing my account with ebay

amber-eyed-girl — Tue, 07 Jan 2014 05:40:35 GMT

You need to talk to them in person, on the phone. While your account is in stasis waiting to be closed, you are not meant to have access to it, so you will not be using it...tell them that.

If you have any subscriptions shut those down right away.

Go to customer support top right, then contact us, then say what you need and you will get a phone number with a one off code so they know it is you.

If you do not get a phone option, go back and try another option until you do get it.

Note: if you are really on suspension, you do need to take care of why before the account will close.

Re: closing my account with ebay

phorum_junkie* — Tue, 07 Jan 2014 06:35:03 GMT

If you are getting charged every month but not selling anything you must have an active subscription, what does your invoice say the fee is for?

If and when you shut your account you will no longer be able to use it but it will not be completely closed until 180 days after your last transaction.

Re: closing my account with ebay

duet74 — Thu, 08 May 2014 08:08:16 GMT

Cancel your credit card , complain to Consumer affairs .

Re: closing my account with ebay

duet74 — Thu, 08 May 2014 08:08:58 GMT

DO NOT Waste your time on the PHONE .

Re: closing my account with ebay

davewil1964 — Thu, 08 May 2014 09:27:37 GMT

Probably a bit late now.

The OP hasn't been back in the last four months, so they have probably managed to close their account, which means they will have resolved any issues with it first.

Re: closing my account with ebay

2106greencat — Thu, 08 May 2014 10:18:51 GMT

What is it with the OLD threads ???

Re: closing my account with ebay

davewil1964 — Thu, 08 May 2014 11:49:01 GMT

new boardies...

Re: closing my account with ebay

*crikey*mate* — Thu, 08 May 2014 11:53:31 GMT

well yes, a pair of new board shorts will solve the problem of old threads....

Re: closing my account with ebay

thecatspjs — Thu, 08 May 2014 12:04:47 GMT

@2106greencat wrote:
What is it with the OLD threads ???

I don't mind at all the bumping of older threads.

Though without fail brings out the usuals that whinge, joke and are generally unhelpful to newbies.

If it annoys certain posters that much, then my advice is develop a little more tolerance, or go ... and just don't visit the boards.

Re: closing my account with ebay

davewil1964 — Thu, 08 May 2014 12:07:42 GMT

Newbie was not asking for advice, but giving it. To somebody who has never been back.

One piece of which would probably end with anybody using it being dunned by the debt collectors.

Re: closing my account with ebay

thecatspjs — Thu, 08 May 2014 12:13:06 GMT

It is a discussion thread.

Perhaps you can point the poster adding a comment (and me) to the rule about the time limit on commenting on a thread ? that would be helpful IMO l