topic thank god for tracking numbers in Selling

thank god for tracking numbers

baldrick812 — Tue, 14 Jan 2014 08:24:55 GMT

just got a message from a buyer

Received the bangle, it got me rashes after wore it, it is not 925 silver, but copper under of the plating, very disappointed!

typed in the tracking number

and guess what??

HASNT EVEN BEEN DELIVERED YET. i live in W.A and she in NSW by the way

message sent to me 4.20pm EST 10/1/2014

BEWARE

Re: thank god for tracking numbers

ajarnjenny — Fri, 10 Jan 2014 09:36:22 GMT

Well, I would say, thank God she sent that message. You may have been handling a INR if she hadn't. I bought an item weeks ago which was delivered in good time, but a whole week after I had received it the tracking still showed that it was in Chullora.

Re: thank god for tracking numbers

baldrick812 — Fri, 10 Jan 2014 09:47:11 GMT

yes you are right jenny. im so glad that aus post shows very clearly that it is "in transit" definitely not delivered. i wouldnt have expected it to get there until mon or tues next week anyway.

i have sent her a message showing her the error of her ways

hi, tracking number shows that the bangle hasnt even been delivered yet. it left here (W.A) on the 6th after you paid on the 5th. it is due there mon or tues next week. this message is duly noted and saved with the date and if any adverse feedback is left then i will be reporting you to ebay.

Re: thank god for tracking numbers

lemmayj — Fri, 10 Jan 2014 09:48:26 GMT

Yes, I've had plenty of items never show up as delivered, despite positive feedback from the buyer. They don't always get scanned at delivery.

Re: thank god for tracking numbers

digital*ghost — Fri, 10 Jan 2014 10:00:24 GMT

AP's tracking isn't the most reliable, so as above, they may well have received the item - if they have, your response isn't going to go down too well, I suspect.

Just as an aside, I looked at some of the listings to check the silver bangle...did you intend to have text in your listings about murders in Long Island? O.o It's in white, so a lot of people might not even see it, but I did so highlighted it to see what it said. Might be worthwhile taking it out if it's in a template.

Re: thank god for tracking numbers

k1ooo-slr-sales — Fri, 10 Jan 2014 10:04:11 GMT

simple, ask to see a photo of the bangle and packaging. Impossible for them to do if they have not yet received the item. If they do send a pic then it just shows that tracking is not reliable indication of delivery.

Re: thank god for tracking numbers

ajarnjenny — Fri, 10 Jan 2014 10:13:28 GMT

How would something like that get into a listing? I am a bit clueless about the white on white thingo, but I have heard of it but never understood it.

Re: thank god for tracking numbers

digital*ghost — Fri, 10 Jan 2014 10:24:59 GMT

@ajarnjenny wrote:
How would something like that get into a listing? I am a bit clueless about the white on white thingo, but I have heard of it but never understood it.

It's just a matter of changing the font colour of the text - like this, but to white so it's almost invisible. Most eBay pages are off-white though, kind of a pale grainy grey, so it's still a little visible.

Edit: It's generally not allowed, mostly because it's been used by sellers to add in "invisible" terms and/or keyword spam - obviously not the case here, though.

Re: thank god for tracking numbers

k1ooo-slr-sales — Fri, 10 Jan 2014 10:39:56 GMT

@ajarnjenny wrote:
How would something like that get into a listing? I am a bit clueless about the white on white thingo, but I have heard of it but never understood it.

not sure how it would get into a listing either.

ajarnjenny, try this, find the listing by looking at the sellers completed listings. Click and then drag from GOOD COND down to the line that starts with POSTAGE. The text will be revealled. You can practice by clicking after this sentence and dragging your cursor down to the start of my next sentence to reveal hidden text >

here is the hidden text

I'm pretty sure that white on white is specifically mentioned in what is not allowed in a listing description.

Simpler method, click on the descroption and then 'ctrl A'

Re: thank god for tracking numbers

blakesus — Fri, 10 Jan 2014 10:35:39 GMT

@baldrick812 wrote:

hi, tracking number shows that the bangle hasnt even been delivered yet. it left here (W.A) on the 6th after you paid on the 5th. it is due there mon or tues next week. this message is duly noted and saved with the date and if any adverse feedback is left then i will be reporting you to ebay.

You would be copping a red dot from me for that response alone, regardless of whether or not the item was as described. You have implied that the buyer is a liar and a fraud and I certainly wouldn't appreciate that, and I dare say neither will they.

Aus Post tracking is terribly unreliable, a seller of your experience should know that. I have heaps of parcels scanned as delivered when they haven't been and vice versa.

I hope you enjoy your well deserved neg.

Re: thank god for tracking numbers

baldrick812 — Fri, 10 Jan 2014 10:35:45 GMT

oh....didnt know about the invisible thing ghost. is it in all of my listings? how do i get rid of it if i cant see it?

will check aus tracking on mon tues to see if has been delivered and yes good idea i will ask for pick (before monday of course)

Re: thank god for tracking numbers

digital*ghost — Fri, 10 Jan 2014 10:42:28 GMT

@baldrick812 wrote:
oh....didnt know about the invisible thing ghost. is it in all of my listings? how do i get rid of it if i cant see it?
will check aus tracking on mon tues to see if has been delivered and yes good idea i will ask for pick (before monday of course)

I only checked the two recent silver bracelet listings, and it was in both of those, between the description and postage information. As Sir Sales mentioned, you can check for it by holding down the cursor button and dragging over the section in question, and you should be able to edit or delete it the same way as any other text.

Re: thank god for tracking numbers

k1ooo-slr-sales — Fri, 10 Jan 2014 10:42:38 GMT

it is there on the fox denim shorts (use the 'ctrl A' method to highlight all text, it is easier)

Re: thank god for tracking numbers

haolove13 — Fri, 10 Jan 2014 10:43:06 GMT

The fact the item is showing as in transit means nothing.

If the item was safe dropped and not scanned by a lazy delivery person it will be like some of my items that were safe dropped in June 2013 and are still showing as in transit.

If you put "donot safe drop" stickers on them it may be a different matter.

If you sent them with signature required it may be a different matter.

It takes 2.5 to three days for freight to travel from West to East so it may have fluked a good run and be there by now.

Not normal but sometimes it does happen.

I have sent items from Adelaide to Perth on thursday evenings and they have been delivered AM tuesday as they spent the weekend travelling.

Both me and the customer were a little surprised.

Re: thank god for tracking numbers

baldrick812 — Fri, 10 Jan 2014 10:49:54 GMT

i think the main point here is that that bangle WAS silver so i know that even if she does have it her comments are wrong. i do know my own jewellery and as you can see i describe very well....

Re: thank god for tracking numbers

baldrick812 — Fri, 10 Jan 2014 10:51:35 GMT

thanks sales and ghost will go now and try to rectify.

bye all

Re: thank god for tracking numbers

k1ooo-slr-sales — Fri, 10 Jan 2014 10:55:09 GMT

@baldrick812 wrote:
oh....didnt know about the invisible thing ghost. is it in all of my listings? how do i get rid of it if i cant see it?

Yes, it is on ALL of your current listings with additional white-on-white on some DVD listings.

You can revise your listings to remove the text. Go to revise, scroll down to the description, click and drag from GOOD COND to POSTAGE and then select a black text colour and remove the text that is not needed.

nothing is invisible to a ghost !

Re: thank god for tracking numbers

digital*ghost — Fri, 10 Jan 2014 11:12:36 GMT

@k1ooo-slr-sales wrote:

nothing is invisible to a ghost !

I tried to think of something both sage-like and suitably ominous (for a ghost) in reply, but drew a blank, so I'm going to have to settle for creating that impression visually....

Re: thank god for tracking numbers

ajarnjenny — Fri, 10 Jan 2014 11:18:08 GMT

Yes, well I did go and try to find it and did find it, but it is puzzling to me why it would be there. Would it be that he had something on his clipboard and accidentally pasted it?

Re: thank god for tracking numbers

k1ooo-slr-sales — Fri, 10 Jan 2014 11:21:44 GMT

I got nothing