topic Re: Buyer has item but won't pay. in Selling

Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 07:44:21 GMT

I stupidly sent off the item before the buyer had payed.

Now I've had to start an unpayed item case. If the buyer still refuses to pay, how's it going to pan out? Will I lose the item and my money ($455.00)?

Re: Buyer has item but won't pay.

amber-eyed-girl — Mon, 10 Feb 2014 07:49:18 GMT

You have their name and address, worst case scenario report them online to the internet fraud guys (based in Qld., but it is Australia wide reporting)

http://www.police.qld.gov.au/programs/cscp/eCrime/internet/report/

Hopefully that could help.

You will at least get your final value fees back with the unpaid item case, not much consolation I know.

Re: Buyer has item but won't pay.

zelly888 — Mon, 10 Feb 2014 07:55:52 GMT

How is OP going to prove that the buyer has the item though? The buyer could just simply now say that they never received it

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 08:00:04 GMT

Yeah, I guess so... AustPost's tracking states that it's delivered though, for what it's worrth.

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 08:02:24 GMT

Thanks for that. Buyer is in QLD so perhaps they'll take a bit of notice.

Re: Buyer has item but won't pay.

ajarnjenny — Mon, 10 Feb 2014 08:03:19 GMT

Isn't the tracking delivery confirmation all you need?

Ohhhh, poor you.

Re: Buyer has item but won't pay.

zelly888 — Mon, 10 Feb 2014 08:04:22 GMT

Good luck and come back and let us know how it all went

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 08:08:02 GMT

I do hope so! I'm feeling pretty poor me at the minute...

Re: Buyer has item but won't pay.

zelly888 — Mon, 10 Feb 2014 08:08:08 GMT

I thought it would be but it just sounds as if this buyer is about to scam OP.

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 08:08:29 GMT

I will, thanks all.

Re: Buyer has item but won't pay.

Anonymous — Mon, 10 Feb 2014 08:26:27 GMT

This may sound like a silly question but as well as tracking did the item require a signature on delivery ?

Just tracking won't prove that the buyer actually received the item.

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 08:41:41 GMT

No, no signature. Another in the list of stupid decisions I've made. (Slaps forehead)

Re: Buyer has item but won't pay.

Anonymous — Mon, 10 Feb 2014 09:15:38 GMT

At this stage we can only hope that the buyer does the right thing.

Has he/she actually refused to pay at this point ?

Re: Buyer has item but won't pay.

aussiebargains_2011 — Mon, 10 Feb 2014 09:21:32 GMT

Why not get their phone number and call?

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 09:45:31 GMT

Initially claimed to have paypal issues so I gave bank details, asked for payment no response. No contact since.
I'm afraid it has scam written all over it...

Re: Buyer has item but won't pay.

digital*ghost — Mon, 10 Feb 2014 09:47:48 GMT

If you don't have the buyer's contact number, you can request their details via an advanced search (small grey link at the top of the page, next to the search bar).

Click "Find contact information" under members - they will also receive an email alerting them that their details have been requested, along with your contact details.

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 09:48:24 GMT

How do I get their phone number? But, being desperately short of money, bit loath to run up big phone bill on top of all this.

Re: Buyer has item but won't pay.

*crikey*mate* — Mon, 10 Feb 2014 09:50:15 GMT

well, I'm not sure that it is a scam considering you posted the item before payment.

but yeah, pretty mean nasty dishonest people, I'm sorry that this has happened to you.

I have a feeling though that this will be a tough fight to regain your money, It may take court. I'm not sure how the fraud squad could be of use as you willingly sent the item.

Re: Buyer has item but won't pay.

jbd73 — Mon, 10 Feb 2014 10:00:47 GMT

Yep, stupidly I expected the buyer to behave in an honourable manner. You know, fundamental commerce; the exchange of goods for money...I thought that I'd try to do the right thing and get it to him as soon as possible, thinking that the item and the money would pass like ships...Live and learn huh?

Re: Buyer has item but won't pay.

digital*ghost — Mon, 10 Feb 2014 10:07:44 GMT

@jbd73 wrote:
Yep, stupidly I expected the buyer to behave in an honourable manner. You know, fundamental commerce; the exchange of goods for money...I thought that I'd try to do the right thing and get it to him as soon as possible, thinking that the item and the money would pass like ships...Live and learn huh?

I went back through the forum for some older threads because I know this issue has cropped up before. Individual circumstances are always different, and in your case at the moment, you can't be 100% certain that they have received the item, so I'm linking to this post in the hope that it will provide a general guide to options (the poster was a lawyer).

http://community.ebay.com.au/t5/Selling/Sent-item-already-buyer-hasn-t-paid/m-p/33326#M6206