topic Re: Click and Send is fixed! in Selling

Click and Send is fixed!

travelling_agoraphobic — Sat, 03 Nov 2012 22:21:46 GMT

From their FB page

Am pleased to share that our Click and Send service is now available, a little earlier than expected.

We know our have been waiting a couple of days for access and we apologise again for the inconvenience this has caused you and your business'.

We are expecting significant volumes today, which may impact performance slightly and we will be monitoring closely throughout the day.

Thanks again for your patience.

Brady J

Now, don't all rush at once and break it again 😄

Re: Click and Send is fixed!

the-kazbar — Sat, 03 Nov 2012 23:22:45 GMT

I can't see that post of their facebook and I can't get in to C&S ?:|

Re: Click and Send is fixed!

tdom1990 — Sat, 03 Nov 2012 23:25:40 GMT

I have just used it without any hitches 🙂

Re: Click and Send is fixed!

no_tv*10 — Sat, 03 Nov 2012 23:30:47 GMT

It's crashed again. Worked for less than an hour!

Re: Click and Send is fixed!

pancaket52 — Sat, 03 Nov 2012 23:31:13 GMT

I manged to get in and print one label. Then couldn't find 2 items from another ID. Went out to check ebay - now I can't get back in again!!!! aaaaarrrrghhh!!

The page still has the update notice from yesterday.

I am assuming the volume of traffic is making it unavailable - so I will just keep trying.

Re: Click and Send is fixed!

judyztreasurez — Sat, 03 Nov 2012 23:44:28 GMT

C & S site is down again!

I managed to create all the items, then when I went to pay it crashed so they are all sitting in my shopping basket *sigh*

Re: Click and Send is fixed!

curraone — Sun, 04 Nov 2012 02:08:54 GMT

try again, quick! I just did one

Re: Click and Send is fixed!

nicolegallery — Sun, 04 Nov 2012 03:35:51 GMT

It is up now 🙂 Just did mine..be quick before it goes down again!

Re: Click and Send is fixed!

judyztreasurez — Sun, 04 Nov 2012 05:05:12 GMT

Woo hoo!!!!!!!!! Got mine paid & printed 🙂

Re: Click and Send is fixed!

cathy1971 — Sun, 04 Nov 2012 05:09:05 GMT

I love the comment "a little earlier than expected"

we have been waiting 4 days. It should not have taken that long.

Re: Click and Send is fixed!

minimikimusic — Sun, 04 Nov 2012 05:12:10 GMT

They had better compensate us somehow! Either make the satchels free to purchase on eBay for a few months or reduce the postage cost for a few weeks!

Re: Click and Send is fixed!

bigbrickshop — Sun, 04 Nov 2012 05:37:43 GMT

It is not all fixed!

I have just tried to print some labels using Own Packaging and there is no longer an option to Print and Pay at PO. 😞 I selected creditcard thinking maybe they've changed it to allow online payments but it wouldn't accept that either.

Re: Click and Send is fixed!

bigbrickshop — Sun, 04 Nov 2012 05:45:13 GMT

OK, I take that back. It has changed but you can still print them. I did all of the flat-rate satchels & boxes and once they were paid for the option to Print and Pay Later was available.

Re: Click and Send is fixed!

judyztreasurez — Sun, 04 Nov 2012 07:36:02 GMT

You had me a bit worried there sport! I thought oh no, not again. Hopefully it is properly fixed now & I agree with minimikimusic some sort of goodwill compensation would be nice. In my dreams 😄

Re: Click and Send is fixed!

dickos-extreme — Sun, 04 Nov 2012 08:10:38 GMT

You had me a bit worried there sport! I thought oh no, not again. Hopefully it is properly fixed now & I agree with minimikimusic some sort of goodwill compensation would be nice. In my dreams 😄

I agree this would awesome.

But honesty you may get some form of compensation o a case by case basis.

I did get a refund for some additional costs uncured last time this happened.

But this was a long outage. I think any compensation is unlikely.

Even if warranted. WE CAN ONLY HOPE.

Best chance 20 free satchels or something perhaps.

Re: Click and Send is fixed!

judyztreasurez — Sun, 04 Nov 2012 08:45:23 GMT

I agree this would awesome.

But honesty you may get some form of compensation o a case by case basis.

I did get a refund for some additional costs uncured last time this happened.

But this was a long outage. I think any compensation is unlikely.

Even if warranted. WE CAN ONLY HOPE.

Best chance 20 free satchels or something perhaps.

Well, 20 free satchels would be nice! 🙂

Re: Click and Send is fixed!

tonalidesigns — Sun, 04 Nov 2012 10:45:22 GMT

When you say C&S is "fixed" do you mean:

1. "Fixed" as in "I took my dog to the vet and had him fixed" (which is probably what needs to happen to the people responsible for this mess)

2. "Fixed" as in "The jockies fixed the race" or

3. "Fixed" as in "We actually solved the problem and got it all working".

Re: Click and Send is fixed!

judyztreasurez — Sun, 04 Nov 2012 10:56:21 GMT

:^O

Re: Click and Send is fixed!

daylie*performance — Sun, 04 Nov 2012 12:03:05 GMT

yay! what a relief! lets hope its up for good, managed to get all my satchels processed tonight, finges crossed!

Re: Click and Send is fixed!

kayedonproducts — Sun, 04 Nov 2012 13:56:29 GMT

I got in OK a few times today but when I tried to get my ebay list, only one sale came up - the very one I didn't need a satche for of course :_|

Anybody else have that problem?

I ended up filling in the details manually for the labels I needed. I cleared cache and cookies after it wouldn't work a few times but made no difference. Just hope I've got addresses correct - will check them tomorrow - too tired right now. Was able to print and pay OK so at least that's done.