topic Re: Sellers listings require feedback or blocked in Selling

Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 07:35:44 GMT

Thoughts please on Sellers listing practises as stated on all listings
Any buyer who does not complete transaction with feedback or leaves neg will be blocked from future auctions.
Is this against eBay policy ??

Re: Sellers listings require feedback or blocked

2106greencat — Sun, 23 Mar 2014 07:40:50 GMT

I certainly hope so.......

Why on earth would you want this?

A seller sends a faulty item, doesn't respond to messages and/or refuses to resolve the problem with the buyer (whose money by the way sellers rely on) and the buyer leaves a negative - and, according to your protocol can't buy again.?

Madness.

Feedback BTW is voluntary, and if you have these TOS in place, any FB you get sure ain't going to be positive.

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 08:01:21 GMT

Exactly my thoughts also !! as I as a buyer from this seller I have been blocked from any future auctions .reported to eBay the sellers listings stating feedback requirements seems so far no action and no violation

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 08:09:47 GMT

I fail to see how eBay can allow this this sellers terms to be allowed on all listings in bold red text stating that buyers who do not leave feedback will be blocked and this seller has no problems in telling you why in questions and answers that they require POSITIVE feedback .

Re: Sellers listings require feedback or blocked

dylan11235813 — Sun, 23 Mar 2014 08:58:36 GMT

A seller can block a buyer for whatever reason they want.

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 09:08:22 GMT

Yes but can a seller demand feedback and block for not receiving any as feedback is voluntary not compulsory!
Its totally unreasonable and eBay's policy guidelines state that no listings can include feedback conditions.

Re: Sellers listings require feedback or blocked

2106greencat — Sun, 23 Mar 2014 09:21:37 GMT

I am so sorry OP - I assumed you were a seller wanting to put these TOS/protocols in place.

Dylan - yes, a seller can block any id they want, but they can not do a broad block outside of eBay protocol.

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 09:57:47 GMT

That's OK my fault for not being clearer 🙂
My issue with this seller is not that I have been unfairly blocked thats a loss to them as sellers need buyers !! The issue is that in this sellers terms it is clearly stated on all listings that feedback is required to be leftt receiving travel voucher in red text !! thi

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 10:07:42 GMT

Hopefully this new seller will learn that demanding feedback is not productive and shame that eBay is allowing such practices to continue after numerous reports 😞

Re: Sellers listings require feedback or blocked

*crikey*mate* — Sun, 23 Mar 2014 11:19:37 GMT

Yep, it's against policy for them to say that, but it's not against policy for them to do it.

No one can dictate with whom they must transact before a contract is created.

Kinda curious why you care though? I mean why would you want to deal with someone who says that? I'd just hit the back button.

Re: Sellers listings require feedback or blocked

i-once-was-bump — Sun, 23 Mar 2014 12:22:50 GMT

I love their TOS:

6.Please ASK ALL QUESTIONS Prior to making ANY BIDS.

7.Please do not bid if you are unable to provide photo identification to the booking company and hotel upon request.

8.Please read notes & descriptions carefully and avoid raising irrelevant questions.

9.Please do not re-raise questions already answered and listed.

10.Failure to comply with points 6, 7, 8 & 9 may lead to getting blocked from all future xxxxxxxxxxxxxxxxxxxx ebay offers.

Re: Sellers listings require feedback or blocked

*crikey*mate* — Sun, 23 Mar 2014 13:27:38 GMT

wouldn't this be classified as a digitally delivered good?

Voucher details sent via email and automatically registered to owner upon payment completion.

does this mean that there is an actual physical ticket/voucher posted to you? you know, via Aus Post kind of thing, or do they just mean they're going to use your PayPal email addy. (I'm too scared to ask!)

Voucher will be addressed & registered to PAYPAL owner. (for paypal payments)

But for goodness sakes - how long can a listing be? The content included just in the details sections of their listing is 3, 977 words long!

Re: Sellers listings require feedback or blocked

*crikey*mate* — Sun, 23 Mar 2014 13:36:08 GMT

The concept is clever marketing strategy though and a great alternative to telemarketing and alternate methods of advertisement.

The heads in beds cost nothing if the hotel already has a set full time staff - just having a room sitting empty costs the hotel money, not just in staff but other areas concerning fixed maintenance and regulation compliance costs.. At least with heads in beds, they increase their chances of generating income through their F&B departments or other services etc

I wonder though how many people will come across their listings as they are though?

I mean wouldn't you write holiday or something in the title?

OP. may I ask how you came across them? where you specifically looking on eBay for accommodation/holidays?

It's just never occurred to me to do that.

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 13:42:29 GMT

Hopefully that is what most other buyers will do as these terms are very bad .

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 13:49:43 GMT

Yes was looking for accommodation as is a usual search for me on ebay .
Have had many great outcomes and been very happy .

Re: Sellers listings require feedback or blocked

*crikey*mate* — Sun, 23 Mar 2014 13:55:01 GMT

They also say in that listing that they will use your PayPal email addy to send future offers???

a) I thought that was against the policies ie: use of contact information, and

b) doesn't this also allude to off eBay sales/offers?

and if I pay by bank deposit (is that what they mean by eftpos?) cos their listing says bank deposit but their listing says only eftpos or paypal.) how do they get my email addy?

so many questions

I really reckon this is one for trust and safety.

it says unlikely vouchers will be able to be used within minimum 4 weeks but advises 3 to 4 MONTHS????

what happens if the hotel closes down by then, or what happens iof they never have the availability before the 12 months expires? (it says subject to availability)

and yeah, in consideration, the whole demand for feedback thing upon delivery of emailed voucher, which apparently happens once paid???

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 13:56:32 GMT

Lol yes too scared to ask a question that would be irrelevant !! That's a BLOCK for sure .
I did ask it as it wasn't clear and it was found in my junk box as an email .

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 13:56:45 GMT

Re: Sellers listings require feedback or blocked

*crikey*mate* — Sun, 23 Mar 2014 13:57:57 GMT

@miss_ivymeadowsweet wrote:
Yes was looking for accommodation as is a usual search for me on ebay .
Have had many great outcomes and been very happy .

oh, thanks, that just never occurred to me before.

did you receive physical vouchers or just the email ones?

was this particular transaction similar to others you've had? ie the length of T&C etc (disregarding the feedback thing) their future use of your email addy?

or are you able to answer any of the other hundred gazillion questions I asked up there LOL?

Pleasae?

Re: Sellers listings require feedback or blocked

miss_ivymeadowsweet — Sun, 23 Mar 2014 14:01:54 GMT

Well good luck with it as I have been onto eBay with no result at all so far and am very frustrated with it note than 10 days ago with multiple reports .
Funny thing is they threatened to report me for leaving a negative .
I give up !!!