topic Re: Buyer lied on feedback in Selling

Buyer lied on feedback

seongf — Thu, 10 Apr 2014 09:16:47 GMT

I bought some tickets on eBay but realized they were for the wrong day, so I sold them. The buyer who bought them from me paid but I sold them for $100 less then I bought them for. The original person I bought them from said I could have a refund and I quickly gave the person I sold the tickets to a refund. I expected negative feedback, but the seller lied on my feedback and said I sold them elsewhere.

I explainned the situation to them so he didn't missunderstand me. So it is obvious he lied on my feedback form to make the story sound worse then it actually was. I made the mistake to contact eBay customer service but they just told me what I already knew and that if someone lies on my feedback they won't do anything about it and the person refused to remove his feedback.

Is there anything else I can do? Or am I stuck with a big fat lie on my feedback form?

Re: Buyer lied on feedback

*crikey*mate* — Thu, 10 Apr 2014 09:23:32 GMT

eBay will remove the feedback with a court order.

Re: Buyer lied on feedback

*crikey*mate* — Thu, 10 Apr 2014 09:24:54 GMT

But, regardless of the comments, you did make a contract with your buyer and you renegged. You didn't honour your sale. Pretty bad form to be honest.

Re: Buyer lied on feedback

*sparklz* — Thu, 10 Apr 2014 09:29:29 GMT

Sorry but the buyer is right and you did not complete the sale.

You should have listed them at a price you would have been happy to sell them for.

The buyer has not lied as you did reneg on the sale.

Sorry not what you want to hear.

I would say the only reason the other seller refunded you is they got a better price elsewhere to refund to readily.

Re: Buyer lied on feedback

seongf — Thu, 10 Apr 2014 20:20:20 GMT

That doesn't excuse lying.

Re: Buyer lied on feedback

seongf — Thu, 10 Apr 2014 20:24:48 GMT

You are

@*sparklz* wrote:
Sorry but the buyer is right and you did not complete the sale.
You should have listed them at a price you would have been happy to sell them for.
The buyer has not lied as you did reneg on the sale.
Sorry not what you want to hear.

I would say the only reason the other seller refunded you is they got a better price elsewhere to refund to readily.

The buyer said I was going to sell the tickets elsewhere. I have the emails to prove that is a lie so saying that is not a lie, **bleep** are you on?! I can give you or anyone the email where I explainned things to him that proves he was lying.

Why do you justafy lying on a feedback form? Doesn't that make you just as bad as liars?

Re: Buyer lied on feedback

seongf — Thu, 10 Apr 2014 20:25:46 GMT

@seongf wrote:
You are
@*sparklz* wrote:
Sorry but the buyer is right and you did not complete the sale.
You should have listed them at a price you would have been happy to sell them for.
The buyer has not lied as you did reneg on the sale.
Sorry not what you want to hear.

I would say the only reason the other seller refunded you is they got a better price elsewhere to refund to readily.
The buyer said I was going to sell the tickets elsewhere. I have the emails to prove that is a lie so saying that is not a lie, **bleep** are you on?! I can give you or anyone the email where I explainned things to him that proves he was lying.

Why do you justafy lying on a feedback form? Doesn't that make you just as bad as liars?

Just for the reccord I typed in W ***T***F that's not a swear word.

Re: Buyer lied on feedback

seongf — Thu, 10 Apr 2014 20:27:56 GMT

And if you lot think lying on a feedback form in eBay is ok just remember one day it could happen to you and you will be powerless to stop it.

Re: Buyer lied on feedback

*crikey*mate* — Thu, 10 Apr 2014 20:29:03 GMT

Sorry, but now you're just splitting hairs.

Technically, it could be said that you sold them back to the person you bought them off.

Either way, you sold these tickets to the buyer.

Then you got a better offer elsewhere.

Despite your legal and ethical obligations to supply what the buyer bought from you

You renegged on the deal, to your benefit.

You broke the contract via non performance, and I am guessing that the buyer wasn't particularly happy about it and the cancellation wasn't mutual, but rather a case of "suck it up, I ain't sendin' 'em to you, so take the refund and get over it"

......................

Maybe next time, wait until you are sure that you want to sell something, before you do, or at least list it at a price you are prepared to accept for it.

With the details available here, I don't blame the buyer for being miffed

Re: Buyer lied on feedback

wehavethatau — Thu, 10 Apr 2014 21:25:45 GMT

Feedback sounds more than correct from that story. What is the buyer missed out on different tickets because they committed to yours and now have neither?

Re: Buyer lied on feedback

kingfisher.curiosity.shop — Thu, 10 Apr 2014 22:02:34 GMT

Hi, you are stuck with the buyers opinion of the transaction which is what feedback is about.

You offered tickets for sale, they purchased, you didnt send. You broke the contract- not them.

You cannot offer an item for sale, sell it and then not complete the transaction for any reason that suits you.

Thats why ebay wont remove the feedback.

Re: Buyer lied on feedback

2106greencat — Fri, 11 Apr 2014 01:18:43 GMT

Before entering into a contract - Offering to Sell - you shoud have found out whether or not you could get a refund.

Feedback will remain - and your lovely reply will also be there for all to see.

You did the wrong thing and now you have a nice red dot to show for it.

Good decision all round I think.

Re: Buyer lied on feedback

letscleanupmycupboards — Fri, 11 Apr 2014 03:02:37 GMT

You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.

Re: Buyer lied on feedback

digital*ghost — Fri, 11 Apr 2014 03:08:00 GMT

@letscleanupmycupboards wrote:
You could alternatively have "sent" them, waited until the seller contacted you and asked where they were, then offered to refund purchase price as the item had not arrived. At least this way they buyer would have been happy, likely you would not have received adverse feedback either as you would have been able to claim your FVF back as the transaction was cancelled.

I would personally advise against this strategy, especially for something like event tickets which are both limited and time-sensitive. Buyer may have been happy for a little while, but if lying to them meant they missed out all together because they were under the mistaken impression they already had tickets, it would be a lot worse for them, and the seller possibly (but very wrongly) not being blamed by the buyer and avoiding a neg is, IMHO, no excuse for lying to and manipulating someone to protect an eBay feedback profile.

Re: Buyer lied on feedback

seongf — Fri, 11 Apr 2014 06:20:59 GMT

It depresses me at how many people on here think it is ok for someone to lie.

Re: Buyer lied on feedback

seongf — Fri, 11 Apr 2014 06:23:06 GMT

How do I remove this post? This is too depressing, so many vandictive people out there...

Re: Buyer lied on feedback

amxsuperstores — Fri, 11 Apr 2014 06:24:57 GMT

People giving you impartial answers based on all relevant information given to them is not people being vindictive, it's people being honest. You should be thankful that people are giving you honest answers, instead of taking sides.

Re: Buyer lied on feedback

seongf — Fri, 11 Apr 2014 06:34:30 GMT

Being honest isn't saying "It's ok to lie on someone's feedback form if they do the wrong thing" I just won't read this thread anymore, so if they want all the other vindictive people can say it's ok to lie here. I'm outta here. It's a sad state of affairs when people are allowed to lie on feedback forms.

Re: Buyer lied on feedback

amxsuperstores — Fri, 11 Apr 2014 06:45:10 GMT

Excuse me carnival ride operator, I'd like to step off this merry-go-round now. I'm feeling dizzy.

Re: Buyer lied on feedback

*crikey*mate* — Fri, 11 Apr 2014 06:47:23 GMT

I find it even sadder that people think it is ok to breach legally binding contracts cos they got a better offer elsewhere.

Perhaps the buyer couldn't write what you really did because he only has 80 charachters in the feedback, so had to compromise.

But regardless of the semantics at play, you did reneg on a sale for altruistic purposes.

There's an old saying that goes something like, "when one seeks justice they need to do so with clean hands."

or "he who seeks equity must do equity"