topic Re: Why are my thumbnail pictures not displaying in Selling

Why are my thumbnail pictures not displaying

youractiongokartshop — Fri, 18 Apr 2014 11:19:32 GMT

Is it true that ebay has a server problem here in Australia? Surely a small sized pic like our thumbnail pics can be allocated enough band width to display fast so we can print out a buyers invoice quickly. I have tried refreshing the screen and stil I wait for the thumbmail does not appear. It has come to this. Here us ebay. If there is a problem and we pay premium to use your service then get the bloody thing fixed straight away. I an sick and tird of this inferior service. Aas a long time seller. I have spent thirteen years with you and feel that I should not have to accept this problem any longer.

Re: Why are my thumbnail pictures not displaying

harley_babes_hoard — Fri, 18 Apr 2014 11:31:04 GMT

Because they made everyone increase their picture sizes and have now run out of bandwidth LOL Next thing they will make us all resize outr pictures again. Wouldn't that be fun.

Seriously though try switching browsers because I am seeing thumbnail pics ok on firefox

Re: Why are my thumbnail pictures not displaying

davewil1964 — Fri, 18 Apr 2014 12:16:19 GMT

It's FRIDAY.

I'm sure most buyers don't actually require pics on their invoices. Or invoices, for that matter.

Re: Why are my thumbnail pictures not displaying

babylonfuture — Fri, 18 Apr 2014 12:24:56 GMT

Been happening for about a week...

Re: Why are my thumbnail pictures not displaying

davewil1964 — Fri, 18 Apr 2014 12:48:05 GMT

"I'm sure most buyers don't actually require pics on their invoices. Or invoices, for that matter."

Most of mine certainly don't. They pay when they buy. A very satisfactory attitude, imo.

And when I do send invoices, I don't spam them with pics of something they've already indicated they want.

Re: Why are my thumbnail pictures not displaying

thecatspjs — Fri, 18 Apr 2014 13:28:03 GMT

The pics on my sales record invoice are essential for my packing, stock control & records.

I have not had problems generating them via selling manager - maybe double check that you have pictures selected in your invoice set up preferences - glitches sometimes serve to undo these.

Re: Why are my thumbnail pictures not displaying

harley_babes_hoard — Fri, 18 Apr 2014 14:25:10 GMT

I have to agree, I don't even send an invoice. If the buyer wants one they can print one off

Re: Why are my thumbnail pictures not displaying

2106greencat — Fri, 18 Apr 2014 22:37:14 GMT

I always liked pics on mine - simply because I sold a lot of similar items and could tell at a glance which style the buyer had purchased without having to cross ref product codes etc with item numbers.

Lazy on my part - yes, but way simpler and quicker.

Re: Why are my thumbnail pictures not displaying

amber-eyed-girl — Sat, 19 Apr 2014 16:40:34 GMT

Just for info, the thumbnail pics on saved search emails I have been receiving are not displayed either.

Since Friday.

Which could be detrimental to sales 😞

Harley_babes_hoard, that is using Safari and Chrome to view on an iPad. iThingys do not get Firefox.

No thumbnail pics using a PC with IE or Chrome either for those emails.

Re: Why are my thumbnail pictures not displaying

harley_babes_hoard — Sat, 19 Apr 2014 20:25:52 GMT

Errrrm what? Where did the op say anthing about an ipad?

Re: Why are my thumbnail pictures not displaying

amber-eyed-girl — Sun, 20 Apr 2014 07:57:36 GMT

"Seriously though try switching browsers because I am seeing thumbnail pics ok on firefox"

You mentioned firefox Harley 🙂

More and more people are using iPads...you can't get firefox for those, so that wouldn't help.

Just thought it worth mentioning that the browsers most likely to be used by people were not displaying the pics.

On emails that encourage people to buy...the search ones.