topic Re: Selling Manager Pro in Selling

Selling Manager Pro

tech_components — Tue, 06 May 2014 01:37:29 GMT

Here is a little tip for those of you that havent realised it yet.

If you have a Basic Store, be aware that your subscription to Selling Manager Pro is about to be changed from FREE to $9.95/month. I dont recall seeing any email about this fee change anywhere. I would recommend all of you with a Basic Store to check your current subsription and make the change to the plain old Selling Manager if you dont want or need another sneaky ebay fee slapped onto your monthly account. Cheers.

Re: Selling Manager Pro

bigbrickshop — Tue, 06 May 2014 01:43:26 GMT

Where have you seen info that we will be charged for SMP?

SMP is still free according to the new fees schedule for Stores.

http://sellercentre.ebay.com.au/ebay-for-business/about-store-packages

Re: Selling Manager Pro

tech_components — Tue, 06 May 2014 01:50:18 GMT

Go to My ebay --> Account --> Subscriptions --> SMP Change Level

Have a look there. I noticed that the price had changed from free to $9.95/month so I changed back to the standard version.

This may only be for sellers with a Basic Store.

Re: Selling Manager Pro

bigbrickshop — Tue, 06 May 2014 01:55:37 GMT

I think it's always listed $9.95 there as the monthly fee for SMP but if you have a store subscription then it is free.

I have a Basic Store and if you look at your monthly invoice right down the bottom it shows no charge for SMP.

Selling Manager Pro: Subscription Fee
Savings of -AU $9.95 included

Re: Selling Manager Pro

tech_components — Tue, 06 May 2014 02:10:57 GMT

Well, I hope you are right then. I have noted on my invoices it has had the savings on there.

But I have looked at my subscriptions in the past and it said free for store subscribers, but now it says $9.95. Maybe they were hoping to just slip this past everyone before they realised.

I will ring them in a minute to find out for sure and post here what they tell me. Until then I have gone back to the free version so I dont get charged.

Re: Selling Manager Pro

mbselections00 — Tue, 06 May 2014 02:40:27 GMT

Thanks for the heads up, greatly appreciated

Re: Selling Manager Pro

clarry100 — Tue, 06 May 2014 04:15:29 GMT

I think the way it is, is that there has always been a fee of $9.95 for SMPro.

It's just that when you open a basic store they give you a rebate of $9.95 each month against the cost of SMPro.

So I don't think its ever been advertised as FREE. Just rebated under certain conditions.

At least that's how I've always understoood it.

We too, will not be happy if they take that away from us,

Re: Selling Manager Pro

green-gifts-mkd — Tue, 06 May 2014 07:07:57 GMT

I'm fairly sure that sportandplay is correct. When I subscribed, it said it costs $9.95 and I had to double-check with eBay to confirm that it would be free for my basic store.

One would hope they would send a warning email about this if it is no longer free. But you never know...

Re: Selling Manager Pro

mbselections00 — Wed, 07 May 2014 12:15:55 GMT

Hi there,

Did you get a chance to ring & if so, what was the response please ? I checked in the 'current fees' and it says

"Things to note about Store subscription fees:

eBay Store Package subscriptions are charged monthly and include a free subscription to Selling Manager Pro."

But we all know, things can change and often do . . . . . . . . . . .

Re: Selling Manager Pro

tech_components — Tue, 13 May 2014 08:25:10 GMT

Hi.

I did ring themand spent 40 minutes on the phone. When I asked the Call Centre about the fee for SM Pro they said I would be charged for it. So I asked them if they were sure and they said they werent sure but to wait and see if I get charged on my next invoice!! I told them to go ask if anyone else in the call centre knew what was going on and after much backwards and forwards and being put on hold and transeferred around, I was told that I probably wont get charged for it as I have a store. LOL.

Its no wonder we arent sure whats going on when the ebay staff dont even know.

Re: Selling Manager Pro

chameleon54 — Tue, 13 May 2014 14:12:43 GMT

@clarry100 wrote:

So I don't think its ever been advertised as FREE. Just rebated under certain conditions.

Maybe ebay plans to rebate us for the FREE POSTAGE they keep talking about LOL

Re: Selling Manager Pro

davewil1964 — Tue, 13 May 2014 14:18:46 GMT

Store holders know, however. And we have all told you that it is free for store holders.

If you choose not to believe us, why ask us in the first place?

Re: Selling Manager Pro

tech_components — Wed, 14 May 2014 01:04:18 GMT

@davewil1964 wrote:
Store holders know, however. And we have all told you that it is free for store holders.

If you choose not to believe us, why ask us in the first place?

It has nothing to do with beleiving you Dave. It is all about eBay sneaking fees in wherever they can. This post was originally about whether they are trying to charge us for something that has previously been free and if that was the case then people would have been alerted to this and saved themselves a few bucks. Your sarcasm is neither constructive or needed in this post. Thanks anyway.

Re: Selling Manager Pro

davewil1964 — Wed, 14 May 2014 07:40:07 GMT

No sarcasm involved at all.

A genuine question.