topic Re: Request total and ebay shopping cart in Selling

Request total and ebay shopping cart

ozstockman — Mon, 02 Jun 2014 04:16:49 GMT

Hi guys,

I have just tried to use eBay shopping cart but I cannot see any Request total function in it.

Have I missed it or it is just not availbale in a cart?

I just deleted all cart content, then used buy it now and requested total from the seller.

P.S.

I could see ebay saying before shopping cart payment about how much I saved on postage but it does not make sence at all.

I have purchased from the same seller before and combined postage cost is about $25 while ebay is happy for me to pay $61 for postage because they have removed this functionality.

Re: Request total and ebay shopping cart

harley_babes_hoard — Mon, 02 Jun 2014 04:55:09 GMT

I used the cart yesterday and noticed the request total from seller is not visible anymore. It used to be up the top of the cart now it's gone. Not good at all.

Re: Request total and ebay shopping cart

digital*ghost — Mon, 02 Jun 2014 06:52:38 GMT

@ozstockman wrote:

Have I missed it or it is just not availbale in a cart?

It seems to only be available if the seller has separate postage charges and no automatic postage discount rules set up.

I just tested a few combos. One seller I know uses a mix of free post and post costs stated separately and has no auto-discounts. 3 items added to cart with postage costs, the request total was available. 3 different products with free post, no request total. A mix of free and non-free post items, request total available.

Then I tested adding items from a seller who has automatic discount rules - discount calculated automatically in cart, no request total available.

Re: Request total and ebay shopping cart

curraone — Mon, 02 Jun 2014 06:54:09 GMT

Re: No request postage in shopping cart ....

in reply to mayger_and_mayger from bigbrickshop

a week ago

The Request is almost hidden! You have to hover over the cart and it will pop up.

Re: Request total and ebay shopping cart

harley_babes_hoard — Mon, 02 Jun 2014 07:14:03 GMT

It's not there for me no matter how much mouse hovering you do.

Re: Request total and ebay shopping cart

lyndal1838 — Mon, 02 Jun 2014 07:42:57 GMT

If the seller has a BIN option as well as Add to Cart then you have to actually BIN the items before you can request a total.

Re: Request total and ebay shopping cart

harley_babes_hoard — Mon, 02 Jun 2014 07:50:00 GMT

You shouldn't have to do that. You should be able just to add any item to the cart and checkout when you feel like it that's the whole idea of it.

Re: Request total and ebay shopping cart

digital*ghost — Mon, 02 Jun 2014 07:52:32 GMT

The request total button is in the cart, but the one and only time I have ever tried to use it, it wouldn't work (kept loading to an error page saying something like they couldn't complete the function. I'd be curious to know if anyone has actually successfully requested a total via the cart before the items have been purchased.

Re: Request total and ebay shopping cart

lyndal1838 — Mon, 02 Jun 2014 08:10:27 GMT

On the two occasions I tried to request a total throught the cart I was told I had to purchase the items first.

Now I don't bother with the cart at all....it is too much bother.

I have also found items in my cart that I definitely have not put there...items that I would never buy in a fit, as well as ites that i have no idea what they are even used for.

For my money the cart is a failure.

Re: Request total and ebay shopping cart

digital*ghost — Mon, 02 Jun 2014 08:52:05 GMT

Ok, I was really hoping the request total function would work as a bulk Buy It Now kind of option on items with postage the same way just going through checkout via the cart on others is. With it working so many different ways under different circumstances, and a number of other issues that make the whole cart process unintuitive (including purchased items not even appearing in the cart if I've won auctions and want to BIN items from the same seller), I have to agree that it's usefulness is currently extremely limited.

Re: Request total and ebay shopping cart

lyndal1838 — Mon, 02 Jun 2014 09:20:16 GMT

I am currently bidding on a number of auctions from the same seller who I have been dealing with for some years. Now when I win an auction the item appears in my cart and they add up in the cart until I pay.

It was while making one of these payments that I discovered items in the cart that have nothing to do with me.

Re: Request total and ebay shopping cart

amber-eyed-girl — Mon, 02 Jun 2014 10:06:38 GMT

Lyndal, yes!!!

the cart is still a HUGE failure.

no combined post, as it is meant to from the same seller

mystery items

???

cart gets, zero out of ten.

Re: Request total and ebay shopping cart

ozstockman — Tue, 03 Jun 2014 03:49:46 GMT

Thank you guys. I just used BIN for each item and got postage combined to $29.

Ebay shopping cart is a joke that in my case could cost me extra $32 in combined postage.

I do not think it is sellers fault as with any shopping cart you can always place an order without paying and then ask a store owner to check postage. eBay does not allow it and asks buyers to pay straight away. No wonder why they do it since they have started charging their fees on postage cost.

Re: Request total and ebay shopping cart

clarry100 — Tue, 03 Jun 2014 03:55:36 GMT

We had been hoping that introduction of the cart would cut down on the number of buyers who buy multiple items and pay for each one individually as they go, never waiting for us to send a combined invoice.

But it has made ZIP difference to that. We are rarely buyers so have never used it in anger ourselves.

So like you it gets a big FAIL from us as well.

Re: Request total and ebay shopping cart

hami747 — Mon, 09 Jun 2014 08:30:02 GMT

Request a total is missing I purchased from one sell I often use and twice in the last few days and there is NO request a total,

straight to the paypal payment. Thanks to my seller I contact then via the message area and they refunded the shipping discount. And where do I complaint to Ebay to solve this issue, or are they now charging fees on postage and dont want that feature??

Jim

Re: Request total and ebay shopping cart

i-love-my-sheep — Mon, 09 Jun 2014 09:34:15 GMT

I've only used it once when I bought multiple items off a US seller that uses the Global Shipping Program. It's the only way to get a combine postage amount with them because they don't have a 'send invoice' option. The GSP doesn't allow for combined postage. That said, the seller has to agree to you doing that because it means they have to pack and post the items themselves.

Re: Request total and ebay shopping cart

aida.mill — Fri, 12 Jan 2018 13:24:09 GMT

this is still an issue... FAIL ebay... FAAAAAAIIIIILLLLLL

Re: Request total and ebay shopping cart

go-tazz — Fri, 12 Jan 2018 23:24:55 GMT

@aida.mill wrote:
this is still an issue... FAIL ebay... FAAAAAAIIIIILLLLLL

You drag up a three and a half year old thread for that,(if it's stil an issue start a new thread).

Re: Request total and ebay shopping cart

brerrabbit585 — Sun, 14 Jan 2018 12:41:56 GMT

I know this is an old thread but it is still an issue. I experimented a couple of days ago and when you use either the cart or BIN for more than one item you get taken straight to checkout and it's exactly the same for both ways of buying. There's nowhere to request a total, you just have to select your payment method and then confirm and pay. When I say "for more than one item" I mean multiples of the same item in the case of BIN as you have to buy each item and pay straight away.

I've had a few messages from buyers asking me to send them invoices but they haven't bought anything. There's a link for "send message to seller" in checkout and the buyers may be using that, but I didn't experiment with that to see what happened. I spent most of today editing my listings to tell people to buy multiple items using the cart rather than BIN, and I haven't finished editing them yet. No doubt I'll soon have to edit them again for the next round of changes.

Re: Request total and ebay shopping cart

powersports57 — Mon, 24 Jun 2019 22:06:03 GMT

Hi all, having similar issues with buyers wanting to combine postage but can not find a Request Total button, it used to be easy, what happened eBay? My thoughts are that eBay has made it tough to combine postage so buyers buy and pay postage on multiple items, ebay gets a higher % of the total spend and then it is up to the seller to refund. Very annoying.