topic Re: Why do sellers leave feedback for non paying bidders! in Selling

Why do sellers leave feedback for non paying bidders!

rosa-b-eve — Thu, 06 Dec 2012 09:38:22 GMT

Have had a buyer bid on lots of my items recently after not paying for items already won. I ended up looking at their feedback of which they have over 200 positive, to discover a large amount of that is actually sellers saying that this person bids on multiple items and doesn't pay. Whilst that was helpfull for me in that I could then cancell all their bids, it does nothing to help remove them from ebay! I know it must be tempting for some to get it off their chest and let their feelings be known, but this person does not care one bit anyway. Don't understand why people are not getting their fees back and helping to remove them. Meanwhile, this persons positive feedback is going up and up!

Re: Why do sellers leave feedback for non paying bidders!

kopenhagen5 — Thu, 06 Dec 2012 10:50:42 GMT

Some sellers don't know the proper procedures and some can't be bothered to open cases.

Once you know how it's easy, then simply having blocks and adding names to ones BBL eliminates future NPB problems.

It is against policy to leave negative positive and buyers that know can have them removed. And as you say it boosts their positive numbers.

Maybe ebay need to send an email to all accounts outlining some helpful tips on buying n selling basics (common problems) as their support pages are a lot of reading.

Re: Why do sellers leave feedback for non paying bidders!

*sparklz* — Thu, 06 Dec 2012 11:02:13 GMT

And some want to retaliate by leaving negative feedback even when they have issued strikes as they feel it is not fair they can not do this so it makes them feel better to have left it.

So put in place the blocks to stop non payers.

To put these blocks in place hover your mouse over account in your my ebay page and from the drop down click on Site Preferences then go down the list till you see Buyer requirements and to the right of that click on show then click on edit. From there you can put in place the blocks you want, to stop those you want to block from purchasing from you.

Re: Why do sellers leave feedback for non paying bidders!

no_tv*10 — Thu, 06 Dec 2012 11:04:43 GMT

It would also be a great comfort if Ebay automatically left Negs for non paying bidders instead of strikes. Then they would be there for all to see and inexperienced sellers would not see the urge to leave false positives!

Re: Why do sellers leave feedback for non paying bidders!

rosa-b-eve — Thu, 06 Dec 2012 11:16:20 GMT

Yes, automatic negs would be good, but strikes as well I think.I am wondering how many stikes someone actually needs before they are removed. I have done the blocking thing now. But still getting lots of non payments from new people lately. In the last couple of weeks it's been ridiculous! I got so excited just now because someone actually paid.

Re: Why do sellers leave feedback for non paying bidders!

thecatspjs — Thu, 06 Dec 2012 11:54:14 GMT

I, like many of the other sellers that decide to leave feedback for non-payers, issue strikes for non-payers AND leave feedback comments AND get my FVF back.

Not sure why others would think that sellers leaving feedback don't issue strikes - they would just leave feedback prior to closing the unpaid case - easy done.

The set up of the current feedback system truly undermines itself.

I am not advocating for a return to the previous setup - but at a minimum unpaid strikes should be visible to all - maybe similar to bid retractions or revised feedback.

I have a particular dislike for auction non-payers - who have outbid other buyers (including Me) who would have purchased and paid for that item no probs - and maybe even scored it at a much, much lower price.

Re: Why do sellers leave feedback for non paying bidders!

rosa-b-eve — Thu, 06 Dec 2012 12:16:03 GMT

Oh, I didn't realise you could leave feedback and have a non paying item case. I guess because I've just never thought about leaving the feedback first, in case they did actually pay. But yes of course now I think of it, of course you can do that. Well in that case, I'll assume lots of the people who have left feedback for this particular person have also had cases closed and strikes given. Hmmmm, so really wondering why they are still here and still right now bidding on other items.

Re: Why do sellers leave feedback for non paying bidders!

rosa-b-eve — Thu, 06 Dec 2012 12:23:42 GMT

But still......shouldn't do it as then they do just get more positive feedback. Ahhh well, suppose there are worse things to worry about in life. So think I'll stop stressing over it all now.

Re: Why do sellers leave feedback for non paying bidders!

foxette-in-sox — Thu, 06 Dec 2012 15:52:32 GMT

I, like many of the other sellers that decide to leave feedback for non-payers, issue strikes for non-payers AND leave feedback comments AND get my FVF back.

Whilst your positives with negative comments left for non payers are rather amusing,I'm astonished that a seller with your impeccable feedback & experience would publicly announce that you breach ebay policy.

Re: Why do sellers leave feedback for non paying bidders!

2106greencat — Thu, 06 Dec 2012 23:06:44 GMT

What foxy said - and continue to add feedback stars to non paying buyers, well done, that really helps the system work (not) 😞

Re: Why do sellers leave feedback for non paying bidders!

fred_fred_2004 — Thu, 06 Dec 2012 23:41:26 GMT

Whilst I dont agree with the green negatives, I can undersatnd the frustration of sellers like myself who are dealing with these idiots on a daily basis

I would like an automatic npb flag to show on a buyers feedback page, put on by ebay

just to name and shame

Re: Why do sellers leave feedback for non paying bidders!

***super_nova*** — Thu, 06 Dec 2012 23:50:56 GMT

Not sure why others would think that sellers leaving feedback don't issue strikes - they would just leave feedback prior to closing the unpaid case - easy done.

because we all have our blocks in place and if all those sellers issued strikes, these repeatedly non paying bidders would not be able to bid on our items. i had number of people buying from me and paying, but when I looked at their FB I noticed number of negative comments from sellers re-nonpayment. I am sure that most sellers who know the rules do the case, get their fees back, and do not leave FB. The ignorant ones just leave FB. Few do both.

The reason why strikes are not made public has something to do with privacy issues. And sometimes there are reasons for person not to pay - like they realise the item is fake.

Anyway, these are the rules that we all signed up for.

Re: Why do sellers leave feedback for non paying bidders!

thecatspjs — Fri, 07 Dec 2012 00:55:42 GMT

Whilst your positives with negative comments left for non payers are rather amusing,I'm astonished that a seller with your impeccable feedback & experience would publicly announce that you breach ebay policy.

Gosh, I never publicly announced that I was breaching any policy. I am working within the existing policy. A negative comment is quite subjective after all - the comments I leave simply reflect my experience and communicate what was "great" and what could be "improved"

Re: Why do sellers leave feedback for non paying bidders!

thecatspjs — Fri, 07 Dec 2012 01:00:23 GMT

The reason why strikes are not made public has something to do with privacy issues.

?:|?:|?:| I find that very hard to believe - if so the same should surely apply to bid retractions.

Re: Why do sellers leave feedback for non paying bidders!

***super_nova*** — Fri, 07 Dec 2012 02:07:21 GMT

?:|?:|?:| I find that very hard to believe - if so the same should surely apply to bid retractions.

i did not know you can see bid re-tractions for individual ID; where/how can you find that info?

Re: Why do sellers leave feedback for non paying bidders!

lyndal1838 — Fri, 07 Dec 2012 02:17:49 GMT

i did not know you can see bid re-tractions for individual ID; where/how can you find that info?

Top right hand side of a buyer's feedback page.

Re: Why do sellers leave feedback for non paying bidders!

austeam — Fri, 07 Dec 2012 03:02:31 GMT

Top right hand side of a buyer's feedback page.

You need to click on Feedback as a buyer tab to see it 🙂

Re: Why do sellers leave feedback for non paying bidders!

***super_nova*** — Fri, 07 Dec 2012 05:30:52 GMT

You need to click on Feedback as a buyer tab to see it 🙂

Haha never noticed that. But what do you do with that? If the person bids on your item, do you cancel their bid? It would never occur to me to go checking how many retraction person has done. ?:|

Re: Why do sellers leave feedback for non paying bidders!

rosa-b-eve — Fri, 07 Dec 2012 12:11:16 GMT

The person I am referring to has out of a 290 positive rating over 100 comments saying didn't pay. (I stopped counting at 100) One person left a comment saying 'why does this person have 100% positive when they don't pay. Well.......that is why! That's why I posted this in first place so mabey some people will see and realise just shouldn't do it. Also after this person bought items from me I actually sent them a second chance offer on a 3rd item they had bid on and lost (to another non paying bidder) I just saw the 100% rating of over 250 and didn't think twice. If it had of been someone with a low rating I would have checked their feedback before being so quick to send the second chance offer. They bought that straight away then placed bids on lots of other items. So then I checked and went, omg, that was a mistake. And really, I don't think many of those people leaving the feedback are also giving them a strike, I mean seriously, if even half of that 100 were strikes, then the person would surely have been removed.

Re: Why do sellers leave feedback for non paying bidders!

2106greencat — Fri, 07 Dec 2012 12:20:29 GMT

Exactly