topic Re: why cant I create and print postage labels in Selling

why cant I create and print postage labels

forward1122 — Sun, 13 Jul 2014 11:30:00 GMT

i sold an item then went into create label and it did not work but yes i was charged for it. typical;

does anyone know how to fix this problem and i amd using internet explorer.

Re: why cant I create and print postage labels

artyandchic — Sun, 13 Jul 2014 11:49:13 GMT

Did the buyer pay through paypal? Is the post code correct for the suburb and in the right part of the address for creating a label?

Re: why cant I create and print postage labels

davewil1964 — Sun, 13 Jul 2014 11:55:55 GMT

What was the error message?

You can cancel an eBay label within 7 days.

Maybe that is your best option. or reprint, which you can also do.

Re: why cant I create and print postage labels

thecatspjs — Sun, 13 Jul 2014 12:27:22 GMT

You can reprint or cancel eBay labels from the manage post labels option that appears in Selling Manager.

If reprinting, check that the label has generated properly before printing, worth checking f there is a message or option on the page to open in an alternate view.