topic Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes in Selling

quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 22:32:11 GMT

Ok....got some of my fruit trees in a new store now and its starting all over again...Still getting buyers from TASMANIA and WA in BOTH plant stores. even though I have it clearly explained in my listing the cosequenses...Noooooo, I cant put warning it in the title as I need that space for KEY words...EBAY MUST LET PLANT SELLERS BAN post codes starting with 6 and 7.Not just countries!!!...Such a waste of time trying to refund etc without defects , penalties or whateve eBay are doing to sellers who cancel and refund orders.....etc...Thats it!..Im going shopping...

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

stampingpaws — Thu, 17 Jul 2014 22:52:10 GMT

Move it to the top of your Description in big red letters

CANNOT SEND TO TAS OR WA

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

flojoesbibliotheca — Thu, 17 Jul 2014 22:54:08 GMT

i thought ebay did let you ban postcodes...

try this link... http://pages.ebay.com.au/help/pay/shipping-costs.html#where

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

go-tazz — Thu, 17 Jul 2014 22:59:45 GMT

Maybe use the Postage rate tables and add a surcharge for quarantine:

http://frame.ebay.com.au/ws/eBayISAPI.dll?ShippingRateTable

Or you can access them by going to your My eBay > Account > Site Preferences > Postage preferences and then

scroll down to : Use postage rate tables and click on Edit on the far right.

Or you can make it the cost high so they wont buy.

I've never used them so don't know how it works,

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 23:03:40 GMT

Excuse my ignorance but how do I get the BIG RED font...?

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 23:04:36 GMT

Yep, just went there but still showing countries and PO boxes...

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 23:08:18 GMT

Thanks, I will look at that. But failing all that. I think I came up with and idea...Change my user name to .

no-post-wa-tas-thefruitshed Shame we cant use capitals

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

go-tazz — Thu, 17 Jul 2014 23:18:30 GMT

the_fruit_shed wrote:

Excuse my ignorance but how do I get the BIG RED font...?

Just change the colour via the palette by going to the arrow next to the A ,(next to Font size )

It will then change the colour.

For larger lettering change the font size and then click on the B to make it appear

"thicker"

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

go-tazz — Thu, 17 Jul 2014 23:20:57 GMT

I do my listings via Turbo Lister and change the colours in Description builder,(you can do the same

thing there)

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-love-my-sheep — Thu, 17 Jul 2014 23:24:40 GMT

Just curious, because I have seen it mentioned in LOTS of listings over the years, why can't you post to WA or Tas? I'm assuming it's a quarantine issue, but what sort of quarantine issue?

Sorry to go off topic 🙂

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 23:24:55 GMT

Oh , sorry I thought you meant CONDITION....Um, you wouldnt believe how many people dont even look in the listing at the description. Last week I asked a newbie buyer if he read the listing, anticipating a problem and he said.."oh sorry I dont read much"

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Thu, 17 Jul 2014 23:26:46 GMT

pathogens in the soil and possible noxious weeds entering the state causing havoc with their eco system

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

stampingpaws — Fri, 18 Jul 2014 01:26:17 GMT

Hows this for a truckies nightmare!

A lounge manufacturer sent a huge semi trailer loaded with lounges from their factory in Sydney to one of their shops in Perth. The legs, which are shipped off the lounges were packed into used banana boxes (cheap, reuse, recycle etc).

At the WA border the quantine officer inspected the load and saw the banana boxes. The truckie took them off the truck and put the legs in some plastic bags.

Then he had to completely unload the semi, wash out the inside, wait for it to dry and them re-pack it. Took more than a day. He wan't pleased.

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

digital*ghost — Fri, 18 Jul 2014 03:39:31 GMT

You can set up blocks on certain areas / states, by postcode, but I have found that the option only becomes available if the Business Policies has been enabled on an account (these allow you to set up various postage options and apply them to listings, and they can be managed from one place, plus things like payments accepted and return policies).

There is a link to opt into Business Policies, but I can't guarantee it will work: http://www.bizpolicy.ebay.com.au/businesspolicy/policyoptin

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Fri, 18 Jul 2014 09:56:44 GMT

OMG...at last!! I could do this, as you suggested in this store but when I tried in the main store thats been around for like everrrrrr I get this message

You can't get started with business policies right now.

We'd like to have you benefit from them right away, but we're introducing them gradually so the transition goes smoothly for everyone. Check the My eBay selling section periodically to find out when it's available to you.

I will ring ebay to see if they can lift it in my case.

Someone said that if any one new , you would ,but its so strange that all the upsets this quarantine issue has caused and ebay CS just kept telling me that if its a concern to a majority of people they will consider this.

I need to tag one seller in particular (oops , I mean send him the link) who has had a lot of grief over this issue causing several unnecessary suspensions...

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

i-wetmyplants — Fri, 18 Jul 2014 10:30:01 GMT

Just been on the phone about this and unfortunatly theres no over-ride system to allow me to take advantage of business policies in my main store. I just have to keep randomly trying...Thanks DG

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

go-tazz — Fri, 18 Jul 2014 21:39:39 GMT

It's one of their favourite concepts to have something that works but you can't use it.

In this case it would be that you exclude buyers that may want to purchase your listings.

They don't take into account that you can't sell to them as their quarantine laws are to stict to allow these products

into their states.

Hence why I thought you may be able to add a surcharge through the Shipping Rate Table,(eg: a $500 or

more surcharge may stop them from buying),

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

lousbloomingarden — Sat, 19 Jul 2014 00:16:34 GMT

Yes, but they pay immediatly before a surcharge can be added

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

lousbloomingarden — Sat, 19 Jul 2014 00:20:49 GMT

This goes to show that you know more than Customer service....

Hi Louise,

Thanks for contacting eBay in regard to being able to block buyers through their post codes.

Currently, this feature is not available in the site. You are unable to block a certain postcode. The only option available for you is blocking buyers from locations you don’t post to. You need to specify the country and not the postcode....etc etc

Re: quarantine rules...Soooo freaking frustrating that eBay won't let us ban postcodes

digital*ghost — Sat, 19 Jul 2014 05:38:08 GMT

@lou*sbloomin*garden* wrote:
This goes to show that you know more than Customer service....

Well, to be fair, most members do....

Hopefully the Business Policies will be accessible to all soon enough (people time, not eBay time :D) so that the sellers who could really use the extra features it provides can access them. I have it on this account (on which I rarely sell), but my store account doesn't have it, which is a bit backward to me. o_O