topic Re: Click and Send is Down in Selling

Click and Send is Down

ausfast — Mon, 10 Dec 2012 10:09:40 GMT

I just started creating my many orders on click and send and then it froze, now it shows a page:

"You've requested a page that currently is on the Incapsula network. Incapsula was unable to connect to the server. "

I can't say I am surprised, Auspost have clearly not prepared themselves for the large amount of sellers posting out gifts for christmas...

It's ok Auspost... I only have 25 parcels that i need to post out tomorrow morning...!!

Re: Click and Send is Down

purplespoilz_au* — Mon, 10 Dec 2012 10:49:13 GMT

Yeah, I'm pi**ed off too

I have a few dozen parcels to send out and I cannot get on either. I was about to actually pay for my labels when it froze

AUSTRALIA POST : GET YOUR ACT TOGETHER ! WE ARE SICK AND TIRED OF BEING MESSED AROUND WITH YOUR LESS THAN AVERAGE WEBSITE ALL THE TIME !

Re: Click and Send is Down

ausfast — Mon, 10 Dec 2012 10:55:56 GMT

Ok, so its not just me then...

THe frustrating thing is I know that Auspost takes very long to fix their issues and time is something that we can't afford right now being so close to christmas.

It is the most crucial 2 weeks of the year for posting item...

QUICK AUSPOST!

I am planning my workaround which is to just post them at the post office...

Australia post needs a better backup if this is going to be a reoccurring thing. We should be able to quote the C&S code at the post office in order to get postage and tracking label for $6.20.

Re: Click and Send is Down

thecatspjs — Mon, 10 Dec 2012 11:04:22 GMT

Agreed ausfast - with other outages the time frames to resolve website issues that Oz Post had was abysmal.

I am returning my e-parcel contract tomorrow !!! This will give me full control over desktop installed software to print labels and processing will occur when I lodge - with the charges put on monthly account - very, very reasonable prices too 🙂 and significantly less paperwork for taxman too!!

Re: Click and Send is Down

kayedonproducts — Mon, 10 Dec 2012 11:07:58 GMT

Yes, it's still down - just tried to log in!!!

Fortunately many of the parcels I need to post tomorrow can go as large letters, but still have few for Click and Send that I want to go also. I think we should be able to post at PO for the click and send price.

Re: Click and Send is Down

judyztreasurez — Mon, 10 Dec 2012 11:10:41 GMT

Oh no...Not again!!!

Re: Click and Send is Down

ausfast — Mon, 10 Dec 2012 11:18:01 GMT

Seems to be back up now 🙂

Re: Click and Send is Down

flashback_deals — Mon, 10 Dec 2012 11:46:08 GMT

All I get is on Firefox is

Secure Connection Failed

An error occurred during a connection to v2.clickandsend.com.au.

Cannot communicate securely with peer: no common encryption algorithm(s).

(Error code: ssl_error_no_cypher_overlap)

Re: Click and Send is Down

thecatspjs — Mon, 10 Dec 2012 11:49:03 GMT

I was getting that message earlier this evening, but used firefox ten minutes ago and it processed all ok

Re: Click and Send is Down

ausfast — Mon, 10 Dec 2012 11:51:47 GMT

I'm using google chrome and it seems to be ok for now...

Re: Click and Send is Down

thecatspjs — Mon, 10 Dec 2012 11:55:03 GMT

:^O

Re: Click and Send is Down

digital*ghost — Mon, 10 Dec 2012 12:15:43 GMT

Some Homer Simpson-like character is probably the webmaster for C&S - I keep envisioning that scene where he's in the hospital bed pushing the button for fun, only in this instance someone's at a computer going "site goes up, site goes down, site goes up...."

]:)

Re: Click and Send is Down

kayedonproducts — Mon, 10 Dec 2012 12:15:51 GMT

Working now!!!! 3 attempts for one item but FINALLY did it!!!!!

Re: Click and Send is Down

flashback_deals — Mon, 10 Dec 2012 12:59:37 GMT

I am still waiting lol

Re: Click and Send is Down

dowd_hardware — Mon, 10 Dec 2012 21:15:20 GMT

Internet explorer didn't work this morning but Chrome seems to work - still pretty poor effort by AuPost!

Re: Click and Send is Down

Anonymous — Mon, 10 Dec 2012 22:42:50 GMT

Works OK ( for me so far ) if you go via AusPost main page.

You get a security certificate error but what the hey.

Re: Click and Send is Down

ekoeco — Mon, 10 Dec 2012 22:58:23 GMT

Thank you soo much guys. I am an Internet Explorer user but I have downloaded Firefox and it all went through. Yippeeee!

Re: Click and Send is Down

flashback_deals — Tue, 11 Dec 2012 00:53:35 GMT

I still cant get it to it

Most other sites would know how to fix problems, Click & Send have no idea and from a big compny like AP, it is disgraceful

Re: Click and Send is Down

rpatz_fan — Tue, 11 Dec 2012 01:50:58 GMT

i too get frustrated with click and send but i honestly can say that even with the occasional down time which usually only lasts 1 day i still find it heaps easier then going to the post office

Re: Click and Send is Down

rpatz_fan — Tue, 11 Dec 2012 01:52:26 GMT

also i use google chrome and have no problems with it . when i was using internet explorer was having heaps of error messages and freezing when i was on click and send