topic Re: Just Started Selling and Need Your Help Please in Selling

Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 04:27:20 GMT

I have just placed 6 items up and was wondering a few questions which are;

1) Why is there a restriction on the amount I can sell per month?

2) Are my listings and Descriptions okay or not?

3) is there a quicker way to get this seller restriction removed or?

4) and lastly, where do I go to promote my items for sale or are you not allowed to do this?

Thanks in advance,

Awesome Sensation

Re: Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 04:28:01 GMT

I mean just started selling on eBay. Sorry

Re: Just Started Selling and Need Your Help Please

*sparklz* — Sat, 02 Aug 2014 04:31:13 GMT

1 To stop scammers from listing fake items by the truck load.

2 Listings look good

3 No you need to show you can be a trusted seller with good feedback first

4 You can promote your listings anywhere. Lots do it on facebook and you can have links to your items to ebay BUT you can not have links in your listings that take buyers out of ebay to make sales.

Re: Just Started Selling and Need Your Help Please

2011.narelle — Sat, 02 Aug 2014 04:35:16 GMT

I only had time for a quick look at 1 game,looks like you have done a lot of work on it or have sold before.Good description etc.

1 thing though in your terms about NPB.you wrote if you don't pay I'll leave you a neg,well aside from being a bit hosile,sellers can"t leave a neg.Ever.

Re: Just Started Selling and Need Your Help Please

digital*ghost — Sat, 02 Aug 2014 04:47:39 GMT

As you are selling a scam-prone item (the iPhone), I suggest you go to My eBay > Account > Site Preferences > Buyer requirements and set up some blocks to help stop scammers from purchasing it.

Make sure you've selected to block buyers who have not been phone verified, and also block those with a primary postage address in a location you don't post to. While you're there, enabling the block on buyers with non-payment strikes is also a good idea. Also, don't believe anyone who wants to purchase it with unusual circumstances / conditions - they will often try to tempt you by offering more than the asking price.

Depending on what your current selling limit is, you may be able to get it raised by connecting a PayPal account or putting a valid credit (or Mastercard / Visa debit card) on file with eBay - that tends to get restrictions lifted from 10 items to 100 items per month.

Re: Just Started Selling and Need Your Help Please

harley_babes_hoard — Sat, 02 Aug 2014 04:46:37 GMT

You can advertise anywhere externally but you are not allowed to advertise on the forums

Re: Just Started Selling and Need Your Help Please

rkwm888 — Sat, 02 Aug 2014 04:45:17 GMT

as the previous poster said if you have a NPB no one can leave feedback and you cant do registered post for parcels, it cost $2.95... extra for SOD, (signature on delivery) but do you expect buyers to pay extra using paypal

Re: Just Started Selling and Need Your Help Please

i-love-my-sheep — Sat, 02 Aug 2014 04:45:49 GMT

In regards to some of your payment terms, the buyer can't add $3.50 for registered, or $1.50 for gift wrapping at check out, they can only pay what is on the invoice. If you want them to have the option of registered, you need add that to the invoice before sending it. Have your standard mail as the first option, then underneath it will give the option of adding another postage option. Put the reg post there so they can decide. Not sure how you can add the $1.50 if they decide they want gift wrapping. Be aware though if that is part of the transaction, you will pay fees on that $1.50.

Also, if the buyer is paying by PayPal they can't leave their user ID as reference, but you will get a message saying who has sent the payment through and what it was for.

You mentioned with the PayMate that you will be running promotions and to check your store for details......you don't appear to have a store......

As already mentioned, remove the mention of leaving negative feedback, because you can't leave it and buyers know that. It's an empty threat and looks silly.

Re: Just Started Selling and Need Your Help Please

rkwm888 — Sat, 02 Aug 2014 04:48:03 GMT

i dont think they are advertising only asking for a bit of help

Re: Just Started Selling and Need Your Help Please

harley_babes_hoard — Sat, 02 Aug 2014 04:54:11 GMT

Where did I say they were? I was simply answering there 4th question

Re: Just Started Selling and Need Your Help Please

cherry*135 — Sat, 02 Aug 2014 08:17:25 GMT

My opinion only, I don't like all the big font coloured text, there is too much of it. If theimportant bits were in smaller font in black, it would take up much less room and no need for so much scrolling. I tend to back out of listings like that.

The green text with yellow fill, is hard to read.

As mentioned above, this needs to be removed. Sellers can't leave buyers negative feedback.

If I still have heard nothing from you after NPB dispute I'll have no choice but to leave you a negative feedback

Re: Just Started Selling and Need Your Help Please

cherry*135 — Sat, 02 Aug 2014 08:24:15 GMT

You have a big layby text section... is it worth the space, when you only offer layby for 2 weeks?

Buyer needs to know straight up if layby is for 2 weeks or 4 weeks, not wait to see if you will increase it after 2 weeks to 4 weeks

We require an initial 20% deposit of total purchase.
You'll have 2 Weeks to pay off your Layby.
You have to make regular fortnightly payments.
Each time you make a Payment please enter your User ID for Reference.
Layby may be extended for up to an extra 2 weeks if you have made regular fortnightly payments

Re: Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 08:37:49 GMT

First of all, thanks for the fast responses everyone,

That I was a Typo in regards to the "Layby it was suppose to say 2 Months for the initial payment method, I will fix that up momentarily, thanks for noticing.

Why can't we leave negative feedback for buyers who do deserve it, I don't understand this rule, if the buyer deserves then why can't we?

Re: Just Started Selling and Need Your Help Please

i-love-my-sheep — Sat, 02 Aug 2014 08:47:17 GMT

@awesomesensation wrote:

Why can't we leave negative feedback for buyers who do deserve it, I don't understand this rule, if the buyer deserves then why can't we?

Because it serves no purpose. They could have 100 negatives and they can still buy to their hearts content and you are powerless to stop them, especially if your items are BIN's. Opening and closing an unpaid dispute gives them a strike against their account. Once they have 2 strikes against their account, they can't buy from any sellers who have the appropriate blocks in place. The strike system is far more effective than being able to leave a negative.

The other thing is, if you leave them a negative, they will more than likely retaliate and leave one for you and top it off with low star ratings. Once you get so many negatives, you won't be able to sell anything because eBay will withdraw your selling privileges. All the while, the bad buyers keep on buying. You will also get a heap of defects, which will speed up the process of losing your selling rights.

Re: Just Started Selling and Need Your Help Please

cherry*135 — Sat, 02 Aug 2014 08:58:53 GMT

There is no provision in the ebay system for sellers to leave buyers negative feedback.

If I see that written in a listing, it is another sign to back out. It shows me that the seller is not up to date with current ebay policies, so what else are they not up to date with. It was around 6years ago they removed that provision

Re: Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 09:01:45 GMT

Fair enough but do keep in mind this is the first time Iam selling on eBay, hence the questions. Will edit that section ASAP.

Re: Just Started Selling and Need Your Help Please

silversterio2 — Sat, 02 Aug 2014 09:12:39 GMT

JMO but I think you should make the listings look quite different.

If you're going to be selling items such as iphones, I think there's a good chance that some may think it's a Scam and that it's partly a copy and paste from another site:

http://tinyurl.com/m3pnzzt

Re: Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 09:15:59 GMT

That is my seller name over on that site you linked too. As Mentioned this is my first time selling on eBay.

Re: Just Started Selling and Need Your Help Please

awesomesensation — Sat, 02 Aug 2014 09:31:14 GMT

Yes, that's a fair point but does this mean that they can't leave negatives either, or can buyers leave negs, if they can I see that as being unfair, as we may have done everything in our power to help them out and deliver their item/s, and then they still leave neg for whatever reason.

While I was waiting for someone to reply, I was checking some of the "Positive Feedback" and turns out some of those feedbacks were negatives in a Positive form, if that makes sense?

Also would it be wise for me to create a Store or not?

Re: Just Started Selling and Need Your Help Please

digital*ghost — Sat, 02 Aug 2014 10:10:19 GMT

JMO eBay don't really see feedback as an individual issue, but rather approach it from a collective perspective, in so far as what the likely outcome of certain things will be. They purport that if buyers (as a whole) can't receive negative feedback, they are more likely to remain ebay buyers, whereas the possibility (or actuality) of a seller receiving negatives, by and large, won't stop them from continuing to sell on eBay.

There's a large scope in that assessment for individual experiences to show otherwise, but the end of is that ebay wants to keep buyers here for "the greater good" (where that primarily, if not exclusively, means their bottom line).

The feedback policy is that you're not allowed to leave a comment which conflicts with a positive rating, so in theory if a seller is really happy someone didn't pay for an item, a comment like "Thanks for not paying, now that I think about it, I want to keep it afterall!!" is positive and possibly also informative...(and just to be clear, I'm not encouraging people to leave comments like that 😉 ), but in the absence of being able to leave a red dot for a buyer, some sellers will opt to leave a wholly negative comment with a postive (green dot), which can be reported and a policy violation issued against the seller, despite whether or not the buyer's original actions were in breach of eBay policy.

A store is generally recommended once you have a bit of selling experience, and enough stock to make the subscription worthwhile. Final value fees are a bit lower with a store, depending on the category you sell in, but you lose free auctions unless your items are in the collectibles category. But a store also allows you to list items as BIN for up to 30 days, either free as part of the store allocation, or for lower insertion fees (5c media, 50c other categories with a basic store), and can also use Good 'til cancelled (doesn't end unless sold out or ended manually - 30 day cycle so if it attracts insertion fees it will be one fee per 30 days). You also get a shopfront and can organise your items into more personalised categories within your store, and have them displayed on listing pages.

For a quick overview of whether you'd benefit (financially) from a store, check the fee illustrator: http://www.fees.ebay.com.au/feeweb/feeillustrator