topic Re: Recent update issues with Turbo Lister in Selling

Recent update issues with Turbo Lister

draex@ebay.com — Thu, 17 Jul 2014 19:55:44 GMT

Hi Turbo Lister Users,

In order to resolve issues with TurboLister product updates, we strongly encourage you to upgrade (Tools - Check for Program Updates) to TurboLister version “9.912.102.0” or higher (You can check this by clicking on the Help link next to Tools (not the Help button) at the top of the program and selecting the About Turbo Lister option from the dropdown menu).

If for some reason you are unable to upgrade to the above version or higher by August 15, 2014 or have issues with upgrades, please follow the steps below:

Uninstall the program:

1. From your Desktop, click "Start," and then select "Control Panel." (Charms Bar in Win 8, 8.1)

2. In the Control Panel, click "Programs and Features".

3. To uninstall a program, select it from the list and click the "Uninstall/Change" button.

4. Click "Continue." The "Turbo Lister 2 - InstallShield Wizard" window displays. Follow the directions to remove the program.

-- Important --

When prompted to remove your user database files, click "No" if you want to save your listing information. If you click "Yes," you'll need to re-enter your account information and you'll lose your listing database.

Now that you've removed Turbo Lister 2 software from your computer, you can reinstall it. Please be aware of what eBay site version you run (US, UK, CA, etc). To install the eBay.com,au Turbo Lister, please access the Download link here:

http://pages.ebay.ca/sellerinformation/sellingresources/turbolister.html

If you are not running the eBay.com.au, please access the eBay site you list on and scroll to the bottom of the page to select Site Map. You should then see a Turbo Lister option to download the site you wish to use.

To reinstall Turbo Lister 2:

1. Click the "Download Now" button.

2. A pop-up box appears. Choose "Save" (or in some browsers, "Save to Disk") to save the program to your desktop.

3. Go to the desktop, right-click the "SetupAU.exe" file, and choose "Run as Administrator" to reinstall Turbo Lister.

4. Follow the on-screen instructions to complete the installation.

5. Run the Turbo Lister program updates by clicking "Tools > check for program updates." Select any updates that are found.

Thank you for your patience in this matter and we apologize for the inconvenience this has caused.

Regards,

Draex

eBay Turbo Lister Support

Re: Recent update issues with Turbo Lister

harley_babes_hoard — Thu, 17 Jul 2014 21:40:37 GMT

I hate upgrading TL. It seems very buggy and unstable for the most part. The help for TL on these boards is pretty much non existent (well apart from install/uninstall) and I refuse to loose 1500 saved listings.

i'm running 9.908.101.2 and it's working fine.

Re: Recent update issues with Turbo Lister

go-tazz — Thu, 17 Jul 2014 22:40:31 GMT

If you're going to post a link you need to make certain it's the correct one,(your link doesn't load the

AU Turbo Lister).

I downloaded it and of course it wouldn't accept my files,(so I had to uninstall it and get the correct TL),

This is the correct link for the AU TL: http://sellercentre.ebay.com.au/turbo-lister

Re: Recent update issues with Turbo Lister

harley_babes_hoard — Thu, 17 Jul 2014 23:28:38 GMT

LOL typical!

Re: Recent update issues with Turbo Lister

needsome12vbasics — Fri, 18 Jul 2014 00:47:19 GMT

Hi, I can't get Turbo Lister to open. Turbo Lister used to work OK, then about 1 month ago every time I tried to do something, it would fail and close the program on me. I updated it and still no joy, and gave up on it then as didn't have time.

Today I had time, so uninstalled, and reinstalled (first accidentally installed the US version, so uninstalled again, and reinstalled the AU version). But now when I click on the Turbo Lister icon, a small screen flashes up for 1 second, that I think says "Setup for Turbo Lister for first use" but it flashes away quickly and then nothing - the program won't open at all. I tried uninstalling again and reinstalling again, but still the same thing.

What do I do?

Thanks.

Re: Recent update issues with Turbo Lister

davewil1964 — Fri, 18 Jul 2014 07:39:40 GMT

I'm using 9.912.102.0, and it works fine.

I check for, and install if they are there, updates daily, and I rarely have any issues.

As you doubtless regularly back TL up, you would of course be in no danger of losing your listings.

Re: Recent update issues with Turbo Lister

harley_babes_hoard — Fri, 18 Jul 2014 08:08:22 GMT

Its no good having listings backed up when you can't use them. As above I also updated and something happened, program wouldn't open couldn't import listings back into new version. Had to import listing from ebay and lost about half of what I had.

Re: Recent update issues with Turbo Lister

davewil1964 — Fri, 18 Jul 2014 08:12:37 GMT

Dunno, then.

Mine works fine. The only time I had to delete and reinstall, I did that, did a full system update (or whatever it's called), restored from backup and away I went.

Must just be lucky, I guess.

Re: Recent update issues with Turbo Lister

harley_babes_hoard — Fri, 18 Jul 2014 12:26:16 GMT

Phew just did an update however it doesn't update to 9.912.102.0” it didn't update to any higher than I had. Reluctant to uninstall going into the weekend yikes.

Re: Recent update issues with Turbo Lister

davewil1964 — Fri, 18 Jul 2014 13:24:54 GMT

Strange. I think i was given the update option for the new version on Monday. Somewhere around there.

it was part of my regular update notifications.

Re: Recent update issues with Turbo Lister

harley_babes_hoard — Fri, 18 Jul 2014 21:55:26 GMT

Yeah I thought that strange too. Oh well

Re: Recent update issues with Turbo Lister

flashback_deals — Fri, 08 Aug 2014 02:09:59 GMT

All updates we get is just little things

Re: Recent update issues with Turbo Lister

black*poppy — Fri, 08 Aug 2014 03:24:49 GMT

I have the latest version, and I'm still awaiting an option to "automatically relist your item up to 3 times" for free as you do when you list on the ebay site. At the moment I'm having to go into my listings individually on the site after they are listed. Any chance there is a way to do this with TL and I've missed it, or in future upgrades maybe??

Re: Recent update issues with Turbo Lister

i-love-my-sheep — Fri, 08 Aug 2014 05:00:40 GMT

Most of the time when I relist through the eBay site, I still have to revise to tick the box. It's a bit annoying because if I just hit relist and then submit because I don't want to make any changes, the box doesn't tick. If I hit relist and then go in to revise, the box is ticked. So, as a matter of course now, I hit revise/make changes (or whatever it says), just so the box ticks, even if I don't want to make any changes.