topic Help International Postage Automatic Calculator in Selling

Help International Postage Automatic Calculator

helenm777 — Sun, 17 Aug 2014 23:49:11 GMT

I recently received a message from buyer in the US stating my postage rate for shoes was a joke! The total cost for each pair was only $14.00

I know the standard less than 500grams Registered Rate is around $22.00 . However when i chekced myseld and put in 3 pairs to the US which would be less than 2kg it stated post would be round $40.00. There is also no option to add eg 2kg to US package for multiple purchases

Could more experienced sellers let me know how they get aound this.

If I add a message saying contact me for combined post options I would need to do this for each listing and as I have over 500 listings it would be very time consuming.

thanks

Re: Help International Postage Automatic Calculator

honest.johns.phones — Mon, 18 Aug 2014 00:02:39 GMT

http://pages.ebay.com.au/help/pay/shipping-discounts.html

Re: Help International Postage Automatic Calculator

mbselections00 — Mon, 18 Aug 2014 01:28:54 GMT

@helenm777 wrote:
I recently received a message from buyer in the US stating my postage rate for shoes was a joke! The total cost for each pair was only $14.00

If I add a message saying contact me for combined post options I would need to do this for each listing and as I have over 500 listings it would be very time consuming.

Hi,

Funny, (NOT) I had a quite aggressive buyer yesterday (I dubbed her the cranky yanky) abusing me about postage costs to US also. I list all mine with Registered International, (to cover myself) and also offer Combined Post. I do have a message on all my listings for all buyers to contact me for Combined Post discount and a separate message for all Overseas Buyers to contact me to confirm postage prices.

(I had difficulty using the set parameters offered as there are too many possible variations & combinations)

It would be time consuming to add to every listing I know, (had to add and delete things many times to my listings) but worth it in the long run I think ?!?

I wouldn't call myself very experienced, but having been stung once with Overseas 'Item Not Received' I prefer to send Registered & yea, I acknowledge it's expensive, specially now you need to allow for the extra 10% fvf, so I assess each sale on its own merit. Normally for my smaller items, when the Buyer messages (you get a gut feeling !) I just send Air Mail & mainly to US & UK and never have a problem. The bigger made up items, I stick with Registered and most Buyers accept that no problems. This buyer yesterday was so aggressive in several messages - I think I'l be glad if she asks me to cancel, which she has hinted she might do 🙂 There are some sales I just don't think are worth the risk with this new Defective system.

I offered to reduce the postage & send this Buyers 'single item' via Std Mail yesterday & pointed out for the same price I ccould include a couple of small items if she was interested. Still she rants and raves at me. Just one of those buyers I think . . . . . .

Re: Help International Postage Automatic Calculator

honest.johns.phones — Mon, 18 Aug 2014 03:40:39 GMT

sick thing in such cases is they will feel righteous in giving you a defect for legitimate postage costs.

Re: Help International Postage Automatic Calculator

mbselections00 — Mon, 18 Aug 2014 04:31:22 GMT

Exactly, and we can't do a thing about it !!! Sux . . . . . .
That's why I'm hoping she carries out her threat to cancel the order 🙂
In which case, I am best off to wait and open UI case aren't I or Cancel Order - Buyer Changed Mind - oh dear, this new Defective system . . . . . . .

Re: Help International Postage Automatic Calculator

honest.johns.phones — Mon, 18 Aug 2014 05:13:50 GMT

aslong as she hasnt already paid. Best to flag the reason as other to avoid people that get offended by "Buyer changed mind' and deny it. Yes its happened to me before.