topic Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label in Selling

Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

crowsman53 — Mon, 25 Aug 2014 09:20:34 GMT

Hi people just wondering if this is correct.. I sold an item packed it securely as I normally do. The item was under 3 kg. I thought it would fit into a eBay Satchel after being wrapped in newspaper, Bubble wrap and placed in a carton (Cardboard). I was wrong so I wanted to post it. So I Taped the box well together and was going to send it through C & S until I saw the price $ $17.25 From memory. I them went to eBay Labels and selected Medium Box up to 3 kg and the price was $11.70 I printed the label put it in Envelope Enclosed Pouch and went to PO.. Now remember this box is not a standard issue from AP Home Made and slightly larger in height but under 3 kg. I lodged it at the PO and asked the question is this parcel in compliance and was told Yes it is under 3 kg and the label was accepted. When you go to C & S Own Packaging has to be taken to the PO to be sized.. Sellers use eBay Label for packages that may fall into this category. I now have hand packaged a parcel which it just over 4 kg so I have printed a label for the large box will post it tomorrow. Question is how can eBay do it and C & S cannot?

Thank You

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

curraone — Mon, 25 Aug 2014 09:27:26 GMT

dunno, confused because all your post runs together with no paragraphs so don't know what you are saying.

One thing I can hang on to - the ebay postage labels still offer the B4 box with up to 5 kg postage for $15.05 with the proviso that you use the Aust Post B4 box - unless you already have an Aust Post box you have to buy one at PO outlet for $3 approx

The C&S no longer offer the B4 box flat rate.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

crowsman53 — Mon, 25 Aug 2014 09:37:55 GMT

@crowsman53 wrote:
Hi people just wondering if this is correct..
I sold an item packed it securely as I normally do.
The item was under 3 kg. I thought it would fit into a eBay Satchel after being wrapped in newspaper, Bubble wrap and placed in a carton (Cardboard).
I was wrong so I wanted to post it. So I Taped the box well together and was going to send it through C & S until I saw the price $ $17.25 From memory.
I them went to eBay Labels and selected Medium Box up to 3 kg and the price was $11.70 I printed the label put it in Envelope Enclosed Pouch and went to PO..
Now remember this box is not a standard issue from AP Home Made and slightly larger in height but under 3 kg.
I lodged it at the PO and asked the question is this parcel in compliance and was told Yes it is under 3 kg and the label was accepted.
When you go to C & S Own Packaging has to be taken to the PO to be sized..
Sellers use eBay Label for packages that may fall into this category.
I now have hand packaged a parcel which it just over 4 kg so I have printed a label for the large box will post it tomorrow. Question is how can eBay do it and C & S cannot?

Thank You

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

crowsman53 — Mon, 25 Aug 2014 09:39:55 GMT

@curraone wrote:
dunno, confused because all your post runs together with no paragraphs so don't know what you are saying.

Well can you check the new post above and let me know what you think?
Thank You

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

bigbrickshop — Mon, 25 Aug 2014 10:33:41 GMT

Your PO may have accepted the parcel but if it is checked before delivery it may be returned to you for insufficient postage.

The options in eBay Postage Labels are Flat-rate satchels/boxes or Assessed postage using your own packaging. If you are using your own packaging you need to select Aus Post Parcel Post and enter the weight and size dimensions. If you want to pay flat-rate prices you need to use the correct flat-rate satchel or box.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

cherry*135 — Mon, 25 Aug 2014 11:13:02 GMT

If a parcel has insufficeint postage on it and a senders address, Aust. Post deliver it as normal (in good faith). They then send the sender of the parcel an invoice for the amount of postage owing plus an admin fee.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

thecatspjs — Mon, 25 Aug 2014 13:04:08 GMT

@crowsman53 wrote:
Question is how can eBay do it and C & S cannot?
Thank You

C & S can do it on a account that has a AP credit account attached. Still means a bill at the end of the month either way.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

ambridgebuckskins — Mon, 25 Aug 2014 23:55:12 GMT

If the parcel is caught on its journey, you will be billed for underpaid postage. If you do not have your 'sender' address on it, the buyer will be billed for the extra when they pick it up.

Aust post has installed some kind of funky machines that picks up parcels on their journey. It checks the bar code scan and parcel weight/size on its way through the machine.

The parcel you sent is not the correct size for the flat rate postage price offered.

Do this test:

With the parcel you have in your hand ready to send :

Go to Aust Post Calculate postage page.

Key in your postcode and the postcode you are sending to.

Put in the weight of the parcel, and the size (W,L, H). This is what is called cubing. Parcel dosen't go on weight but on cubic size.

Click on Regular and there you have the price that the parcel will cost to post.

It will be far different from the flat rate product box.

I speaketh from experience.

At Australia Post we are constantly striving to improve the efficiency of our operations and to make it as easy as possible for you to use our services. This is why we have partnered with eBay to provide you with the ability to purchase postage for your parcels online and at a lower cost than if your parcel was assessed and processed by our retail staff. We have also recently introduced Dimension Weigh Scan (DWS) equipment that measures and records your parcel’s length, width, height and weight during processing for comparison to what is expected for the label.

As you have paid postage online, this equipment also enables our retail staff to simply provide you with an acceptance scan when you lodge parcels. Not having to perform a full compliance check of postage paid articles is an initiative to provide you with speedier counter service and reduce the time you and our other customers spend queuing for service.

The DWS equipment we use is certified as Legal for Trade by the National Measurement Institute (NMI) of Australia. With this equipment, errors in application of paid labels, such as those you purchase on eBay, will now be routinely detected during processing and underpaid mail invoices issued. We will be assessing articles processed in a calendar month and invoicing for underpaid postage, plus an administration fee of $1.50 for each underpaid article, in the following month.

In relation to your parcel, our assessment is that you are selecting Parcel Post flat rate (standard packaging) label when you should be selecting Parcel Post Parcel (own packaging) label and declaring the dimensions and weight of your package.

With your parcel, reassessed charges are based on the dimensions rather than the physical weight. Please refer to our size and weight guidelines at http://auspost.com.au/parcels-mail/size-and-weight-guidelines.html for details of how cubic weight for domestic parcels is calculated.

In regard to using Australia Post flat rate postage labels with standard packaging available from the Australia Post eBay store please check the following link http://stores.ebay.com.au/australiapoststore.

Had one parcel get caught out. It was in the correct sized box but was not a Aust Post printed box. (was a cleanskin B2 box ).

In my case, they sent the parcel on but billed me for the cubic weight plus the admin fee.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

pennyforum14 — Tue, 26 Aug 2014 02:32:19 GMT

I have been told at both my local post offices that the Flat Rate category on C&S and Ebay can be used with any satchels or boxes, providing the dimensions and weights do not exceed those listed for the equivalent category. When I queried this I was assured it was correct, and they used the example of large companies who have their own branded satchels and boxes made. I have posted numerous Ebay and C&S items in plain shurtuff satchels at both locations over recent months and have never had an issue or received a bill.

Sometimes I think AP makes it up as they go along.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

curraone — Tue, 26 Aug 2014 02:57:16 GMT

the information is definitely wrong: see Aust Post site here: https://contactus.auspost.com.au/app/answers/detail/a_id/1265

Can I use my own packaging with the Click and Send flat rate postage labels?

Published 06/05/2014 10.44 AM | Updated 12/05/2014 03.12 PM

You cannot use your own packaging when using our Click and Send flat rate postage labels.

The Click and Send flat rate postage labels are for use only when combined with our flat rate packaging range. Together, they provide a flat rate postage solution for delivery anywhere in Australia.

You can purchase flat rate packaging from our online shop or ebay ahead of time.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

chezzy — Tue, 26 Aug 2014 03:31:47 GMT

I thought one had to use the official AP Bx1, Bx2 and Bx4 to be able to use ebay labels....

Does anyone have anything in writing that says near enough is good enough and can use own packaging?

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

curraone — Tue, 26 Aug 2014 04:21:17 GMT

I thought one had to use the official AP Bx1, Bx2 and Bx4 to be able to use ebay labels....

my direct cut and paste from the Aust Post site confirms that. I don't know why others are giving out false info

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

chezzy — Tue, 26 Aug 2014 04:23:26 GMT

Yes, thanks for that link above but it actual refers to click and send....I was hoping there would be something that

specifically refers to ebay labels, as that is the service I use (not click and send)

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

curraone — Tue, 26 Aug 2014 04:32:31 GMT

how about this:

Buy flat rate packaging

Get Australia Post/eBay packaging; then add your flat rate postage through eBay.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

bigbrickshop — Tue, 26 Aug 2014 04:38:07 GMT

If our Australia Post/eBay flat rate packaging isn't right for you, just use your own packaging and pay for postage per kilogram through eBay.

http://auspost.com.au/parcels-mail/ebay-flat-rate-satchels-and-boxes.html

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

chezzy — Tue, 26 Aug 2014 04:45:33 GMT

I'm loving the flat rate/ebay labels actually, just haven't come across anything (yet)

that says that only specific Australia Post branded packaging products are eligible for the ebay labels.

What is to stop a company producing cardboard boxes the exact dimensions as the

Bx1 and Bx4 etc and then undercutting Australia Post with prices - and then sellers using

the competing product to access the special prices?

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

bigbrickshop — Tue, 26 Aug 2014 04:51:34 GMT

Not all items will fit in flat-rate satchels or boxes. We use the Postage Labels with our own packaging a lot and enter the weight and package dimensions. Items posted to local areas are cheaper, the rest are generally more expensive than the flat-rate prices.

It's pretty clear on the Aus Post site. If you want to pay flat-rate prices you have to use the Aus Post flat-rate packaging.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

bigbrickshop — Tue, 26 Aug 2014 05:19:30 GMT

It's also pretty clear in the options when printing/paying for the eBay Postage Labels.

The selections are either eBay Aus Post satchels, Aus Post Bx boxes or Parcel Post using own packaging

As usual, it is probably a lack of Aus Post staff training that some PO staff are accepting parcels with incorrect labels.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

ambridgebuckskins — Tue, 26 Aug 2014 05:23:23 GMT

All postage labels used through eBay must be used with their satchels or the range of B boxes from Aust Post.

All postage labels used through Aust Post's site must be used their satchels or B Boxes.

If you use your own box or package,you have to use the assessed postage option (which cubes everything except for the Under 500grms parcel).

Aust Post have new fangled machines that scan parcels as they go through the sorting centres on their way to delivery.

If you use a eBay / Aust post standard label with your own package, expect to get an underpaid mail notice the following month.

l speaketh from experience!

My parcel was a B2 box. Exact size but a cleanskin (you can purchase bulk lots of B1, B2 And B4 boxes that are the right size but not Aust Post issue).

Below message come with the bill for postage plue admin fee.

We have also recently introduced Dimension Weigh Scan (DWS) equipment that measures and records your parcel’s length, width, height and weight during processing for comparison to what is expected for the label.

We will be assessing articles processed in a calendar month and invoicing for underpaid postage, plus an administration fee of $1.50 for each underpaid article, in the following month.

Our assessment:

In relation to your parcel our assessment is that you selected Parcel Post flat rate (standard packaging) label when you should be selecting Parcel Post Parcel (own packaging) label and declaring the dimensions and weight of your package.

Re: Question about AP Accepting Own Packaged Boxed Item With eBay Postage Label

ambridgebuckskins — Tue, 26 Aug 2014 05:30:31 GMT

All postage labels used through eBay must be used with their satchels or the range of B boxes from Aust Post.

All postage labels used through Aust Post's site must be used their satchels or B Boxes.

If you use your own box or package,you have to use the assessed postage option (which cubes everything except for the Under 500grms parcel).

Aust Post have new fangled machines that scan parcels as they go through the sorting centres on their way to delivery.

If you use a eBay / Aust post standard label with your own package, expect to get an underpaid mail notice the following month.

l speaketh from experience!

My parcel was a B2 box but a cleanskin. You can purchase B1,2 and 5 boxes that are the correct size, just not branded with Aust Post.

We will be assessing articles processed in a calendar month and invoicing for underpaid postage, plus an administration fee of $1.50 for each underpaid article, in the following month.

Our assessment: