topic Re: electronic delivery in Selling

electronic delivery

tech_mayhem — Mon, 25 Aug 2014 20:59:38 GMT

Hi Guys

i am currently selling an item that is not a hardware item

it is a service that does not need postage as the service is done electronicly over the internet and emails

i once seen a service like this and the seller offered delivery electronicly

can someone please help me find this option?

Re: electronic delivery

curraone — Mon, 25 Aug 2014 21:03:25 GMT

Sellers may not list any item that is electronically delivered. Examples of items that sellers are not permitted to list on eBay:

An MP3 file
An eBook
Wallpaper for a computer
Recipes in electronic format

http://pages.ebay.com.au/help/policies/downloadable.html

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 21:05:12 GMT

oh really?

so im not alowed to offer a service?

Re: electronic delivery

cq_tech — Mon, 25 Aug 2014 21:05:58 GMT

Unless a hard copy is also provided by mail. Electronic delivery is OK if you can also deliver via mail as well.

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 21:16:34 GMT

Yes that is what i am doing, I offer an online service with invoices via email.

so do i list the item with free delivery? as because all handing of this service is done via emails with my customers

Re: electronic delivery

harley_babes_hoard — Mon, 25 Aug 2014 21:24:26 GMT

Nothing digitally delivered that means email or over the internet.

Re: electronic delivery

harley_babes_hoard — Mon, 25 Aug 2014 21:33:46 GMT

I see you have already listed your service.

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 21:47:48 GMT

Now im a little confused

I offer a service like a tax agent or lawn mowing company, Customers pay me for the service and i supply that service.

Please look at my ad that i have listed

Re: electronic delivery

thecatspjs — Mon, 25 Aug 2014 22:09:55 GMT

You can sell a tangible service on eBay.

The OPs service is a tangible service that is provided remotely.

Electronic delivery is another issue all together.

I am not sure of other policies that may impact on this type of service.

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 22:13:58 GMT

Sorry i think i should give more details

I supply a service for mobile phones

Although the customer can send me there phones for repair as i have done lots of in the past, I dont pysically need there device as all i require is screen shots sent to me via email.

This is far more cost effective and speedy then waiting for there phones to arrive via post.

Because i dont require postage this way i am wondering do i list this service as free postage or Electronic delivery?

Re: electronic delivery

harley_babes_hoard — Mon, 25 Aug 2014 22:51:18 GMT

Not sure either, A lawn mowing service is something tangible though they come out and do the physical work. I was going to say clairvoyants offer the same kind of service but I am pretty sure they have to say they will send the reading to be able to list. Whether they do or not is another thing.

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 22:55:22 GMT

Ahh ok i get that, So should they just send me the device for repair? and i then charge the customer postage & Handling?

Re: electronic delivery

bigbrickshop — Mon, 25 Aug 2014 22:59:33 GMT

I think your ad should be listed as a Classified ad in the Services section, not in the Phones category.

http://www.ebay.com.au/chp/services

http://pages.ebay.com.au/services/services-seller-help.html

Re: electronic delivery

harley_babes_hoard — Mon, 25 Aug 2014 23:00:28 GMT

Perhaps leave it how it is. See how you go. If you get in trouble change it to P&H.

Re: electronic delivery

tech_mayhem — Mon, 25 Aug 2014 23:00:51 GMT

Oh ok thanks for the advice i will do!