topic Re: My first Negative Feedback left (gutted) in Selling

My first Negative Feedback left (gutted)

kellas-creations — Thu, 04 Sep 2014 02:38:53 GMT

Last night I received my First Negative Feedback

I have strived to keep my Feedback Positive

And request that if anyone has any problems with my items

to please contact me first before leaving Any feedback

This buyer did'nt give me the chance to fix how she felt about her purchase

to the value of $2 she left me negative

I understand that you can't please everyone, but I wish she gave me the option before she ruin all my hard work

I would of gladly given her, her little gold $2 back!!!!

I requested could she please change the negative to a positive with her comment staying the same

she refused to review it & I was notified within 5 minutes of her refusing.

And said I must get alot of negative feedback for me to request her to change it

No my dear, You are my first, maybe if you actually read my feedback score, you would see that!!!

Oh And her reply to me asking that I prefer buyers to contact me first so I can resolve it

was I don't have time to reply to you, I live a busy life

That's why I received a huge essay in a private message, she had time for that

Well Darl, Thanks for wrecking what I have worked so damn hard at for a lousy $2

SIGH!!!!!!!! & time for a coffee

Re: My first Negative Feedback left (gutted)

ambridgebuckskins — Thu, 04 Sep 2014 03:12:04 GMT

The first one always hurts the most and more so over such a small value item.

Most sellers try their best to please the buyer but you cannot please them all. Your reply is a good chioce of words, it wouldn't stop me from buying from you.

Do you have the measurements in your listing? l can't see what the item was due to it being a private listing but if you do have the measurements, try jumping through all the eBay hoops to see if the neg will be removed. You can but try.

Chin up, possum. You didn't get to where you are by being a bad seller. We all know that.

Re: My first Negative Feedback left (gutted)

kellas-creations — Thu, 04 Sep 2014 04:23:45 GMT

Oh thanks Darl

really appreciate your kind words, perked me up

Yes I have the measurements in my listing & I have sold over 200 of what she did'nt like

exactly that no pleasing everyone, but I wish she gave me the option to refund her

before she commented.

Have a Lovely Day & once again Thank you

Re: My first Negative Feedback left (gutted)

*stuff*books* — Thu, 04 Sep 2014 05:13:52 GMT

It looks like I'll end up getting my first negative because I dared to open a non payment case after seven days.

No contact from the buyer at all until the day after the case was opened.

They have stated that to expect bad feedback as they have been having trouble with their PP account.

So it wont even be about the item.

Re: My first Negative Feedback left (gutted)

horizon1907 — Thu, 04 Sep 2014 06:10:37 GMT

Just think about the delight you will have when you whack her on your Special List. ( Block )

Re: My first Negative Feedback left (gutted)

putney32 — Thu, 04 Sep 2014 06:58:26 GMT

make sure you CLOSE the non payer case after 4 days, then she cannot leave ANY Fb and if she does leave a neg n the meantime, ask ebay to remove it cause you won the non payer case.

simple

Re: My first Negative Feedback left (gutted)

kellas-creations — Thu, 04 Sep 2014 07:19:55 GMT

Horizon1907

My special List is getting Bigger lol...

Re: My first Negative Feedback left (gutted)

horizon1907 — Thu, 04 Sep 2014 07:29:47 GMT

lol. mine is rapidly growing. 🙂 I mean my "Special List " too.

Re: My first Negative Feedback left (gutted)

2011.narelle — Thu, 04 Sep 2014 07:36:24 GMT

i think a neg hurts more if it is unfair.You have some beautiful items so i bet she loved them & just wanted to be a beast & take your neg cherry,the nasty defiler!

I notice you have the size in cm of the items i looked at so it just makes her look unreasonable & her fb is out of place among over 1900 happy customers.I wish i had skills or patience for making perty things so i could buy something from you.

Re: My first Negative Feedback left (gutted)

kellas-creations — Thu, 04 Sep 2014 11:30:43 GMT

Lol... 2011narelle

She did pop my neg cherry & it hurt lol

I can laugh now but I was devo'd last night & this morning

Appreciate you looking & liking my crafty work

Took it up after I fell down stairs at work

A back injury forced me to no longer work, so this keeps me busy

Thanks for the positives I love it more than the negs 😃

Re: My first Negative Feedback left (gutted)

2011.narelle — Thu, 04 Sep 2014 12:36:27 GMT

Yes i remember that 1st neg pain,anger & indignation but unlike life i don't remember who my first was but now i wonder what the fuss was about in both cases.I haven't had a neg for nearly a year but it's only a matter of time before some nutter doesn't read a listing,is cranky with PMS,A.Post is running late or some other random excuse.

You did extremely well to get to 1900+ unscathed.Never mind sweetie,it's about time you joined the defective masses!

You were industrious & adaptable enough to branch off into something suitable after a back injury,so you will bounce back from this unpleasantness.I'm glad that you aren't as upset about it now.

Re: My first Negative Feedback left (gutted)

dankaztreasures830e — Thu, 04 Sep 2014 21:50:54 GMT

I too remember my first. Once you realise that these people have nothing better to do with their time than to try and destroy hard work you get over and have a laugh. My first was a lady that bought a roll of new lino. I had all the measurements on the listing and it was of course weighed for the courier costing. Once she received it she said it wasnt as long as the measurement in the listing. Being fairly new to selling I told her i would pay for her to return it and once it was back i would refund her the cost of it. When it come back it weighed about half what it was when it left. I was gob smacked that someone could be so sneaky and learnt my lesson not to trust anyone :(. 99.9% of people are reasonable and lovely but that 0.01% really leave a sour taste.

Re: My first Negative Feedback left (gutted)

*stuff*books* — Thu, 04 Sep 2014 22:14:06 GMT

They paid just before midnight last night,(today would've been the 4th day).

I sent them a reply after they replied,stating that they need to communicate to avoid an UP item case in the future as a seller has

no idea if they are having a problem if they are not informed,(at least that may save a future seller going through the same hassle)

It's going close to where I used to live and their surname is the same as a number of people that used to live in my previous

town,(agro is a word mentioned around them frequently).

Just have to wait and see how they deal with it.

Re: My first Negative Feedback left (gutted)

cq_tech — Thu, 04 Sep 2014 23:43:39 GMT

If it makes you feel any better (and it probably won't) I received my first neg last night in almost 10 years, from another member with whom several of us got into a bit of an argument in a thread yesterday in which her disgusting, vile, filthy language managed to get the thread deleted entirely and have her sanctioned from posting, although instead of stopping her, she simply started posting again under an alternate ID and proceeded to attempt to buy items from a number of sellers with the express intent of leaving malicious negative feedback.

Fortunately most buyers had already put her on their BBLs but I wasn't quick enough and she managed to purchase my least-expensive item ($3 plus $1.60 postage) specifically for the purpose of leaving malicious negative feedback. As soon as I received the Paypal payment advice I rang eBay and explained to them what this person had done and the rep made notes on my file to that effect, then when the anticipated neg arrived shortly thereafter I rang eBay again, at which time they told me that under their guidelines, my neg did not qualify for removal, so I've since sent them full transcripts of the 2 threads in which she threatened to buy from others to intentionally neg them (including the thread which was deleted, thanks to a member who had the foresight to take a copy before it was removed) and am currently awaiting the results of an investigation into the activities of this member whose ID's I've outed in my reply to her neg in order to warn other buyers of her activities.

As a result of this incident, I will shortly be changing my selling ID and will no longer be using it on the boards, and will be using a posting ID instead, and I very strongly urge that anybody who currently posts on these boards with their selling IDs should do the same, as it is far too easy for some psychopathic poster to ruin your perfect 100% feedback simply by buying a cheap item and leaving you a malicious neg in return.

Anybody who wishes to add her IDs to their BBLs should check my feedback then do so immediately, as I'm not the first she's done this to.

Re: My first Negative Feedback left (gutted)

cq_tech — Thu, 04 Sep 2014 23:52:59 GMT

Buyer has changed her lindaechidna ID to 3armyrats and has made her FB private. Add that ID to your BBLs as well.

Re: My first Negative Feedback left (gutted)

kellas-creations — Fri, 05 Sep 2014 01:02:29 GMT

Oh My cq_tech

That is one scary person, I don't know what to say, I hope eBay resolve the problem & remove her neg comment

I'm seriously blown away with what some people do & how they act

I wish to sit in my happy corner & try to avoid the unpleasantness of hurtful ppl

Most sellers bend over backwards & bite their tongues in many situations

as we can be brought down at the hit of a button.

I feel sorry that some ppl choose to live life in this manner

and have nothing better to do than work at destroying others, it really is quite sad.

It's Friday end of the week my most fav Day cause I open my special cupboard up (JD) lol

Enjoy your day ppl

Re: My first Negative Feedback left (gutted)

pink-budgie — Fri, 05 Sep 2014 01:14:20 GMT

you could get the neg removed because they threatened you with it keep the msg as proof

good luck!!

Re: My first Negative Feedback left (gutted)

foxette-in-sox — Fri, 05 Sep 2014 06:41:18 GMT

@2011.narelle wrote:
i think a neg hurts more if it is unfair.You have some beautiful items so i bet she loved them & just wanted to be a beast & take your neg cherry,the nasty defiler!

I notice you have the size in cm of the items i looked at so it just makes her look unreasonable & her fb is out of place among over 1900 happy customers.I wish i had skills or patience for making perty things so i could buy something from you.

(laughs self into coughing fit )

Re: My first Negative Feedback left (gutted)

cq_tech — Fri, 05 Sep 2014 06:56:34 GMT

At this stage, eBay don't seem particularly interested in removing my neg nor even reading the file transcripts, but I'm currently working on getting them to change their small minds. At least one of the cow's IDs was NARUed today, so that's one bit of good news.

Re: My first Negative Feedback left (gutted)

cherry*135 — Fri, 05 Sep 2014 07:05:45 GMT

Good idea to have a posting id. I have had one since I saw an auction bomber targetting forum members (CW) years ago, they left foul/obscene feedback. That person was dealt with by eBay and a court case.

The downside which isn't worth worrying about is when other posters want to get back at you and post things like ' what do you know you have only 5, 10 or 30 feedback', not realising posters have separate long standing selling ids.