topic Re: Message Re Unable to Send Invoice in Selling

Message Re Unable to Send Invoice

helenm777 — Mon, 29 Sep 2014 09:25:08 GMT

I have sold 2 items and are trying to send the invoices I keep getting a message saying

"Error unable to send please contact the buyer to check their email address"

Has the system crashed again ??

anyone else having the same problem today?

Re: Message Re Unable to Send Invoice

thecatspjs — Mon, 29 Sep 2014 09:32:26 GMT

No I haven't.

However there is a current interesting thread about a seller that has received several of the same messages from a buyer, with some interesting conspiracy theories being posed regarding the buyer of course, not eBay.

Re: Message Re Unable to Send Invoice

phorum_junkie* — Mon, 29 Sep 2014 10:43:41 GMT

Is there any particular reason you need to send an invoice, combined postage for instance. I ever send an invoice unless the buyer requests one or I want to combine postage.

Re: Message Re Unable to Send Invoice

helenm777 — Mon, 29 Sep 2014 11:15:24 GMT

Re: Message Re Unable to Send Invoice

helenm777 — Mon, 29 Sep 2014 11:18:25 GMT

It is probably the same issue re duplicate messages as the message reads that the Email could not be sent.

It did eventually work without the message so maybe there was a glitch

I always send buyers an invoice, if they have not paid... never even occurred to me not to

Re: Message Re Unable to Send Invoice

thecatspjs — Mon, 29 Sep 2014 11:22:05 GMT

I always send an invoice too.

As I frequently make business purchases on eBay it is such a pain not to get an invoice, and have to ask seller to send one.

Slows down the payment process of course.

Re: Message Re Unable to Send Invoice

thecatspjs — Mon, 29 Sep 2014 11:26:45 GMT

Helen, there is a thread on the powersellers board re another seller having trouble sending invoices too.

Re: Message Re Unable to Send Invoice

babylonfuture — Mon, 29 Sep 2014 14:53:52 GMT

I have experienced something like this before.

eBay could not see any issues on my end (seller) or customers end.

I found the problem out myself though - my email address that I used for ebay/paypal was having an issue (domain was offline) - I got that fixed (contact my webhost provider). Got e-mails working - sent invoice again and it worked..

Of course could be a different issue for you.

Re: Message Re Unable to Send Invoice

phorum_junkie* — Mon, 29 Sep 2014 16:14:01 GMT

I do send invoicesw but only at the end of day 3 if they haven't paid.