topic Re: No postcode on the Aust Post receipt in Selling

No postcode on the Aust Post receipt

ydgonline06 — Wed, 01 Oct 2014 08:26:59 GMT

Today I posted a parcel and when I went to send the tracking number to the purchaser I noticed that there was no postcode on the Aust Post receipt. Is that new?

Re: No postcode on the Aust Post receipt

cherry*135 — Wed, 01 Oct 2014 08:40:54 GMT

The receipts I have don't have a postcode. Did they used to have the postcode?

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Flat Rate Satchel 3kg

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Re: No postcode on the Aust Post receipt

harley_babes_hoard — Wed, 01 Oct 2014 08:50:10 GMT

some post offices are just lazy and don't put it in. I have still been getting them on my receipts.

Re: No postcode on the Aust Post receipt

i-love-my-sheep — Wed, 01 Oct 2014 11:44:54 GMT

If I go to my local back street PO I get postcodes on the tracking numbers, but if I go to the main PO I don't. If I am posting more than 1 item at the main PO I ask them if I can have a quick look at the tracking number sticker so I know which number belongs to which parcel. They are usually happy to oblige, even when they're busy.

Re: No postcode on the Aust Post receipt

ydgonline06 — Wed, 01 Oct 2014 12:37:44 GMT

OK, now I know that they have a choice to put it on or not, thank you.
I will ask in future. Never had it missing before. I do things manually, as I don`t have much postage. Mostly pick up. Thanks MM

Re: No postcode on the Aust Post receipt

wilk1149 — Wed, 01 Oct 2014 23:13:24 GMT

You will also find that if it is a parcel that is under 500g there is no post code as these go anywhere for $7.20

Re: No postcode on the Aust Post receipt

harley_babes_hoard — Wed, 01 Oct 2014 23:15:44 GMT

wrong.

If there is no postcode just ask the staff at the PO for a postcode receipt. All my parcels are under 500 gms and I get a receipt with postcodes.

Re: No postcode on the Aust Post receipt

lenalookout — Wed, 01 Oct 2014 23:22:10 GMT

For articles under 500 gm tell them you want the postcode as well as the tracking no. If they say they can't do it tell them to go to no. 5 on their screen & it will allow the postcode to be shown. This applys at all licensed post offices. I had the same trouble until I found this out & now it is always there. For letters etc there is no tracking available but now with this money backa guarantee garbage I register all letters ( $3 ) & charge the buyer to cover myself.

Re: No postcode on the Aust Post receipt

wilk1149 — Wed, 01 Oct 2014 23:29:33 GMT

Thanks for the blatant put down there. I was just trying to help.

Re: No postcode on the Aust Post receipt

peri-landlubber — Wed, 01 Oct 2014 23:57:53 GMT

Last week I queried why there was no postcode on my receipt for my items I had paid for online.

Postal Manager of small country PO said 'U can only get the postcode on the receipts when U pay at the PO? Evidently there's nothing on her keyboard/system to put the postcode in when paying elsewhere. She actually showed me her screen & there's nowhere to put the postcode.

Another thing is why don't we get a receipt when we lodge registered mail? Registered mail is not tracked, only whows up when it's delivered. If it's not tracked for what are we paying all that money?

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 00:16:30 GMT

I now send all my items signature on delivery due to Australia post losing a click and send item and having to spend eight months ringing Australia post and the ombudsman to get a refund. I recently had to send an item registered as apparently it couldn't go signature on delivery. That had tracking all the way. It would appear that Australia post can and does perform inconsistently. Most of all at the point of interface. If the person serving you is well versed in their job. Obviously this extends all the way down the chain. Maybe your registered item just was handled by a bunch of typical Australians at work.

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 00:21:38 GMT

Left out a whole sentence there. If whomever is serving you knows their job you get things done (ie postcode on your receipt. I don't and was told off for not. Don't work for Australia post but should know all their procedures) at a much better standard.

Re: No postcode on the Aust Post receipt

2106greencat — Thu, 02 Oct 2014 01:49:21 GMT

@wilk1149 wrote:
Thanks for the blatant put down there. I was just trying to help.

Harley wasn't giving you serve, she simply advised that you were incorrect, had the OP listened to your advice they would have had incorrect information.

We all make mistakes, I would rather learn differently than carry on blindly doing or thinking the wrong thing.

Re: No postcode on the Aust Post receipt

i-love-my-sheep — Thu, 02 Oct 2014 03:54:13 GMT

I'm always happy to be corrected if I post incorrect information. A prime example is the thread from the seller who was selling a car and got charged fees, even though it didn't sell. Not having sold anything vehicle related for a few years, I wasn't aware there had been changes as far as that goes. As it doesn't apply to me, it wasn't a change I'd bothered to keep informed about.

I was corrected, I now know how it works now and I am happy about it.

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 04:00:10 GMT

I will admit I was wrong. Fact is the person that runs my post office isn't able to put a postcode on items sent under 500g. So now I know it can be done but i can't get it done

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 04:11:09 GMT

As for carrying on blindly. I don't send anything for $7.20 anymore because Australia post lost an item and it took eight months and many phone calls to get a refund. I did come across as a put down. The single word "wrong" has an entirely different connotation than something like that's not correct

Re: No postcode on the Aust Post receipt

cherry*135 — Thu, 02 Oct 2014 04:11:53 GMT

I purchased postage today at a city PO. for an assessed parcel (up to 1kg). The receipt has the postcode on it.

I usually post satchels at my town PO. I buy the postage online and lodge them over the counter. Those receipts don't have the postcode on them.

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 04:34:46 GMT

Being male I know that everything I say or do is wrong. Pity I'm still expected to do all the heavy lifting and other stuff that women seem so conveniently unable to do when they always say they can do anything a man can. At least in my ten years of digging graves by hand u never heard a woman say I was doing that wrong

Re: No postcode on the Aust Post receipt

shepherdsrule — Thu, 02 Oct 2014 05:00:55 GMT

FGS - build a bridge...........

Re: No postcode on the Aust Post receipt

wilk1149 — Thu, 02 Oct 2014 05:17:46 GMT

Don't have a god. I'm a child of science.