topic Re: could use some help in Selling

could use some help

redneck2013au — Mon, 20 Oct 2014 06:03:54 GMT

I have yet another question to seek advise on.

I am trying to do listings on an account we have.

If I try hitting see similar item in IE it comes back Page can't be displayed so I switched to Firefox.

Tried hit sell similar item there and it sent me back to sign in and wouldn't let me sign in.

Is anyone else having this, not so interesting, dilemma or has anyone faced this? TIA

Re: could use some help

redneck2013au — Mon, 20 Oct 2014 06:19:38 GMT

oops...meant to say if i hit sell similar item on IE not see

Re: could use some help

putney32 — Mon, 20 Oct 2014 06:29:43 GMT

you may be in an ebay ''loop' try signing out of eBay. clear your computers history and cookies and sign in again

Re: could use some help

redneck2013au — Mon, 20 Oct 2014 06:33:48 GMT

i tried signing out of IE but won't let me..keeps going back to page can't be displayed...history and cookies are auto deleted but i did check and nothing in the file..have to admit this one has me stumped

Re: could use some help

clarry100 — Mon, 20 Oct 2014 06:43:11 GMT

Over the past couple of days we have been getting similar errors when going to some ebay pages but yet others will work OK.

eg we cannot get to our Selling Manage Pro home page but we can get to the Resolution centre or Buyers Lists.

Or maybe we can't get to our awaiting postage list but can get to awaiting payments list.

Weird stuff like this.

We have tried a few different browsers with the same results.

After waiting 5-minutes then the failures clear and away we go again.

I've just put it down to the many random glitches the web site is experiencing lately.

Re: could use some help

digital*ghost — Mon, 20 Oct 2014 06:43:41 GMT

It may be a temporary glitch caused by site changes (in preparation for November 1st).

I opened my browser (Firefox) a little while ago and selling manage told me I had 0 items listed - nearly gave me a panic attack because eBay have wiped my store of the face of the earth site before due to a glitch, causing me to lose a lot of sales history, plus took a few days before I could get everything relisted.

Re: could use some help

redneck2013au — Mon, 20 Oct 2014 06:49:26 GMT

thanks all...guess this is gonna be a game of patience..guess it's a good thing we haven't gotten any 150 free listings..would be a bugger to get them and not be able to get them on...looking like there won't be any for the month

Re: could use some help

amber-eyed-girl — Mon, 20 Oct 2014 07:33:44 GMT

Just for information, eBay will be blocking the use of the site on older versions of browsers as a security measure.

Some things, or all things, may not be working due to this.

http://www2.ebay.com/aw/au/201410.shtml#2014-10-18075510?_trksid=p3984.m2301.l3955

Recommended to update to the latest version of your browser choice.

Re: could use some help

redneck2013au — Mon, 20 Oct 2014 07:35:59 GMT

as a last resort tomorrow i am going to totally delete internet explorer..been using firefox anyways and the problems on my wifes computer...my laptop is doing fine..just no software for taking pics..ty all...hopefully we'll get it sorted tomorrow

Re: could use some help

donnashuggy — Mon, 20 Oct 2014 08:08:32 GMT

Never ever happens to me in Chrome, used to happen often in firefox and IE

Re: could use some help

phorum_junkie* — Mon, 20 Oct 2014 09:17:49 GMT

Used to only happen when trying to revise using IE, happened very rarely with Firefox and has never happened with Chrome or Safari.