topic Re: Highlighted emails ... in Selling

Highlighted emails ...

ms_aussie — Sat, 25 Oct 2014 11:38:26 GMT

I went to my messages this evening to delete old ones and found that a series of emails between myself and a buyer have been dated in red. Has anyone ever seen this before?

Re: Highlighted emails ...

harley_babes_hoard — Sat, 25 Oct 2014 11:48:25 GMT

Usually the only ones I have red are official ebay messages like, unpaid item case closed emails.

Was it to do with a dispute of any kind?

Re: Highlighted emails ...

ms_aussie — Sat, 25 Oct 2014 12:18:50 GMT

No. They were very friendly emails. The buyer had purchased an item of clothing without using the measurements I had included in the listing. She was a very nice person but pretty dim and I didn't want a defect so I was very gentle and accommodating with her. I gave her her money back via PayPal (send money) not through the normal refund channel. No doubt I did something wrong. But she has her money back. She's happy and left me glowing feedback. I have the garment back and all's well. I wouldn't mind betting eBay are trying to make something more out of it.

Re: Highlighted emails ...

ms_aussie — Sat, 25 Oct 2014 12:27:39 GMT

These red highlighted dates are on the emails. You don't have to open them to see it. The date on the emails is tomorrow's date. I can't think what it could be except that they are planning to defect me or something similar.

I have to tell you that I have had it on here. I have cancelled my store subscription days ago and have removed most of my listings over the last few days.

I was intending to remain on here as a buyer but if they make waves that will be the end of it for me as a seller and as a buyer on eBay.

It just makes me sad that I will lose all the positive feedback that I have earned over the last 12 years

Re: Highlighted emails ...

i-love-my-sheep — Sat, 25 Oct 2014 12:47:58 GMT

@ms_aussie wrote:

It just makes me sad that I will lose all the positive feedback that I have earned over the last 12 years

Don't close your account down, just abandon it. That way if things do improve around here, you will still have your feedback to come back to if you want to return. Obviously you won't have your DSR's, but it doesn't take long for them to appear again.

Re: Highlighted emails ...

harley_babes_hoard — Sat, 25 Oct 2014 12:58:50 GMT

I wouldn't worry about it then. Probably just another glitch

Re: Highlighted emails ...

ms_aussie — Sat, 25 Oct 2014 13:44:55 GMT

Thanks for your advice Harley.

I have now taken down all my listings and deleted them. My store is completely empty. I have once again become a protected and much loved eBay buyer. I promise I will not fiddle with a sellers DSRs and I will not leave negs or neuts.

YAY!!! No more stress

All the best.

Re: Highlighted emails ...

ms_aussie — Sat, 25 Oct 2014 13:53:23 GMT

Hi Sheeps,

I have stopped selling that's all. And, yes, I will hang around and wait for sanity to return on eBay. I just couldn't bring myself to close the account after all these years. What! No eBay!

Yes, I will still be buying on eBay and dropping in here to talk. I just hope that one day the happiness returns.

Good luck

Re: Highlighted emails ...

digital*ghost — Sat, 25 Oct 2014 17:58:07 GMT

@ms_aussie wrote:
The date on the emails is tomorrow's date.

That's actually the reason - eBay put the date of when the item the message is about is due to end, it'll switch to red to act like a little alert that the item's ending soon.

Here's a quick grab from my message inbox - the one in red is an item that's 'ending' this afternoon (it's actually a GTC listing, but that's when it'll tick over).

Re: Highlighted emails ...

dazzlingrosettes — Sat, 25 Oct 2014 23:09:25 GMT

Have you closed your store. If you don't they will still charge store fees, even if you have nothing listed.

I have to wait until

everything is sold, then I am outa here also.

Re: Highlighted emails ...

ms_aussie — Sun, 26 Oct 2014 02:11:00 GMT

Thanks Digi. It just looked weird. I thought 'what have I done now??? I guess eBay's got me somewhat paranoid

Re: Highlighted emails ...

ms_aussie — Sun, 26 Oct 2014 02:18:07 GMT

Yes I closed my store days ago. After that I received an email form eBay telling me that my store set up will be kept for another 30 days if I want to turn it back on. The email then told me that my store will be cancelled on 1st November which is the end of my billing period.

I only have a Basic store with none of the fancy gismos on offer. They said if I had any other subscriptions I would have to pay more for them. I think it was $9.95 extra but I don't.

Time will tell though. I don't trust them anymore.

Re: Highlighted emails ...

davewil1964 — Sun, 26 Oct 2014 12:24:24 GMT

Check you're not subscribed to Selling Manager Pro. It is free with a store and $9.95 without.

Account>Subscriptions

Re: Highlighted emails ...

cwdbuyer71 — Sun, 26 Oct 2014 19:35:42 GMT

I ve noticed a lot of sellers have decided to leave eBay as a selling channel for their stuff. Does anyone know a good alternative to eBay or are these sellers simply going to stop selling online?

Ive used gumtree a few times but it s slow going.

Re: Highlighted emails ...

peri-landlubber — Mon, 27 Oct 2014 03:41:03 GMT

I haven't got a store, but can a store ID be changed to a non-store person's name?

Re: Highlighted emails ...

ms_aussie — Mon, 27 Oct 2014 04:50:49 GMT

Unfortunately Ebay own Gumtree 😞

Most sellers who are leaving are trying various other venues like QS. Some are going to Gumtree and others are looking a other alternatives like new sites opening for example Trademe from New Zealand. There is also Shopify, Newcastle Auctions and others the names of which escaple me right now.