topic descriptions in Selling

Item apparently not recieved

garmenttherapy — Sun, 26 Oct 2014 01:17:05 GMT

So the buyer was fully refunded including postage this was done through ebay, however now she is asking me to remove the item from her list of items purchased???? Ummmmmm I don't have access to her list of items purchased and I probably cannot or should not be able to change it as it is part of HER ebay so what do I do now and how do I explain this without causing offense?

Re: Item apparently not recieved

i-love-my-sheep — Sun, 26 Oct 2014 01:20:47 GMT

You can't remove it and neither can she. All she can do is archive it, but it will still show up in there.

Only way it can be done is if eBay deletes the entire listing from their database. Unless the item was against the rules, it's unlikely they would do that.

I wonder why she wants it removed? Does it upset her that much?

Re: Item apparently not recieved

retailtherapist_8 — Sun, 26 Oct 2014 02:21:01 GMT

Wow call me paranoid but something doesnt add up. First the item does not arrive & now she wants all trace or evidence that she even purchased the item removed? Hmmmmmmmmm very strange. Sounds like she is trying to hide something or cover her tracks.

lol............... yep I really do sound like one of those crackpot conspiracy theorists hahaha

Re: Item apparently not recieved

i-love-my-sheep — Sun, 26 Oct 2014 02:44:38 GMT

I wondered that too, whether she was a scammer of sorts and wanted all traces removed in case she was ever caught out. It would be interesting to see her feedback.

Re: Item apparently not recieved

jacleo36 — Sun, 26 Oct 2014 02:52:27 GMT

I did suspect that from the start as she took over 3 weeks to advise me of not receiving her item, needless to say she immediately went onto my blocked list and I have now started using postage labels so all is now tracked. Thanks for the advice I will let her know but I suspect she won't be pleased.

Re: Item apparently not recieved

jacleo36 — Sun, 26 Oct 2014 02:55:40 GMT

tonig007 if others wish to check

Re: Item apparently not recieved

jacleo36 — Sun, 26 Oct 2014 03:05:00 GMT

Well you are clever seems there is a bit of history of items not showing up oh well...... There you go lol

Re: Item apparently not recieved

ms_aussie — Sun, 26 Oct 2014 03:09:07 GMT

Hey! There's nothing wrong with a good old fashioned conspiracy theory. Many mysteries are solved that way.

Me thinks that perhaps there maybe a little nagging guilt

Re: Item apparently not recieved

clarry100 — Sun, 26 Oct 2014 03:25:54 GMT

... and if I may suggest that you put a follow-up against the feedback you left for her (assuminig you did so) that says something like...

"<UserID>: Refund given due to item reported lost in post <date>"

The userID is important as part of the comment so we can see who it is and add her to our special lists if we wish to.

That way all other sellers can see when they look at her feedback that this has happened and if all sellers do this then the track history becomes very clear and a permanent part of her FB, and may stop her from doing it in future.

We normally send out replacements rather than refund so our comment says "replacement sent".

Re: Item apparently not recieved

imastawka — Sun, 26 Oct 2014 03:30:06 GMT

@jacleo36 wrote:
tonig007 if others wish to check

I see no evidence of other INR's in that FB

My theory is she wanted it as a gift and now

wants to remove the purchase history so the would-be

recipient doesn't see it

She even gave a green dot and positive FB

thanking the seller, for the item in question

Re: Item apparently not recieved

imastawka — Sun, 26 Oct 2014 03:38:42 GMT

I'm reeeally confused now. Have posts disappeared?

Why are there two IDs that we are responding to as OP's?

biggirlsclothes1965 and jacleo36

Re: Item apparently not recieved

ajarnjenny — Sun, 26 Oct 2014 03:55:17 GMT

Really? How many people go on to Ebay to see what someone that they know, may have paid for an item that they were given as a gift?

And I would say that the OP and Jacleo are the same person signed in to the wrong posting account. Have done it myself.

Re: Item apparently not recieved

imastawka — Sun, 26 Oct 2014 04:00:52 GMT

What I mean is, they could be in the same household.

Or maybe she doesn't want the OH to see what she's (not) spending money on.

I give up. Whadda I know!!!!!

Re: Item apparently not recieved

black*poppy — Sun, 26 Oct 2014 04:12:43 GMT

@imastawka wrote:
@jacleo36 wrote:
tonig007 if others wish to check
I see no evidence of other INR's in that FB

My theory is she wanted it as a gift and now
wants to remove the purchase history so the would-be
recipient doesn't see it

She even gave a green dot and positive FB
thanking the seller, for the item in question

@imastawka wrote:
@jacleo36 wrote:
tonig007 if others wish to check
I see no evidence of other INR's in that FB

There's three on the 2nd page if you set the page to viewing 200.

Not alot IMO, she buys ALOT and seems to be pretty good with giving feeback.

She also gives a few negativ-ish comments with green dots, I guess it's a way of letting the seller know the transaction wasn't up to scratch without broadcasting it with a neutral or neg. Never thought of that.

Re: Item apparently not recieved

imastawka — Sun, 26 Oct 2014 04:25:03 GMT

Thanks for the back up there.

I think it's a bit harsh when a buyer's id is bandied about as being

a scammer involving INR's, when there is no evidence of that in her FB

left for others.

3 INR's in approx. 300 purchases is fair enough.

She buys a lot of stuff.

She even gave a positive for something that turned up broken FGS!

Yeah, let's put her on the BBL

Re: Item apparently not recieved

i-love-my-sheep — Sun, 26 Oct 2014 05:24:40 GMT

She has a few INR's, but I wouldn't say she has a 'history'. They are spread right through her feedback left for others. There doesn't seem to be any pattern.

She left some negs and neutrals throughout too and I'm wondering if those were for ones where she didn't get a refund (for whatever the reason. Maybe at that point she didn't know she could?). The INR's where she has left a positive all mention getting a refund.

I now believe that this was a genuine INR. I think if she was a scammer she would have negged you without giving it a second thought.

I'm surprised the mods haven't been around to remove the ID yet!

descriptions

2014deewill — Sun, 26 Oct 2014 05:33:58 GMT

hI does anyone think this is right........I listed a cabinet saying it had lighting when the bidding closed and the buyer was coming to collect the next day i realized it did not have lighting so i messaged him the night prior to pickup, he thanked me saying i should relist, so i did, because of a policy i cannot change the description now for second chance offer to read correctly, we are not allowed to change the description 12 hours prior. Surely it is important even up to the last bid to get the description right for the purchaser, there should be an alert section to alert buyers of a last minute change.

Now it is relisted with the incorrect desciription and i cannot change it wihtou closing the listing applying to close it, applying for a listing fee refund etc etc.

This is crazy

Re: descriptions

i-love-my-sheep — Sun, 26 Oct 2014 06:13:05 GMT

What is crazy is that you hijacked someone else's thread!

Re: descriptions

phorum_junkie* — Sun, 26 Oct 2014 10:43:45 GMT

2014deewill give up, you have already been busted on your original thread!

Re: Item apparently not recieved

thecatspjs — Sun, 26 Oct 2014 11:29:52 GMT

Clever scammers don't leave neutrals and negatives. They don't leave any trace of their habits.

I had one that glowing feedback, but they were a scammer, their spiel re not described was too well rehearsed.

After I looked at the "staged" photos they sent through of what was an immaculate garment I knew for sure they were.

I "lured" them into opening a paypal disute, and then I escalated it to a claim myself and did not cave to their demands - they backed off and requested that paypal closed the case as all was sorted - lol, sorted, yeah right.

The vast majority of sellers don't put any follow up comments to their own, or in a buyers feedback, when they have refunded.

What appears to be, isn't always what is going on.