topic Re: Buyer has cancelled two transactions in Selling

Buyer has cancelled two transactions

mungoandwillie — Thu, 17 Jan 2013 11:49:57 GMT

I sold some audio equipment totalling $432 on Tuesday evening. The buyer did not communicate with me until tonight and then saying he had to cancel due to unforeseen circumstances. Can I leave negative feedback?

Re: Buyer has cancelled two transactions

judyztreasurez — Thu, 17 Jan 2013 12:10:38 GMT

Short answer. No a seller cannot leave negative feedback for a buyer

Re: Buyer has cancelled two transactions

*sparklz* — Thu, 17 Jan 2013 12:29:53 GMT

Wait the 4 days from end of sale date then open non payer disputes then 4 days later give him the strikes for bidding and not paying.

A few of these will see him stopped from bidding on a lot of sellers items.

Re: Buyer has cancelled two transactions

leader-of-the-band — Thu, 17 Jan 2013 13:10:53 GMT

Wait the 4 days from end of sale date then open non payer disputes then 4 days later give him the strikes for bidding and not paying.

This course of action will also prevent them from being able to leave feedback for you. DO NOT do a mutual cancellation and do not leave them any feedback as it will only add to their collection of green dots AND if you leave a positive rating with a negative tone comment you are the one who will end up with a slap from eBay.

Also, put them on your Blocked Bidder List to stop them from stuffing you around ever again.

Re: Buyer has cancelled two transactions

putney32 — Thu, 17 Jan 2013 21:58:35 GMT

excellent advice from leader of the band....

Re: Buyer has cancelled two transactions

putney32 — Thu, 17 Jan 2013 22:26:00 GMT

whatever you do do not send him a mutual cancellation.

email and say you'll be requesting your final value fees back from eBay, via the non payment option, and he does not need to do anything if he's not going ahead with the transaction, the request will close in 4 days and ebay will refund your fees.

[no need to mention he'll get 2 strikes for non pyment}

😉

Re: Buyer has cancelled two transactions

dylan11235813 — Thu, 17 Jan 2013 22:32:58 GMT

This course of action will also prevent them from being able to leave feedback for you. DO NOT do a mutual cancellation and do not leave them any feedback as it will only add to their collection of green dots AND if you leave a positive rating with a negative tone comment you are the one who will end up with a slap from eBay.

Also, put them on your Blocked Bidder List to stop them from stuffing you around ever again.

definately good advice but what constitutes a false postive. "the buyer did not pay" would leaving something like that be bad?? Even a sarcastic comment like "wow this buyer is the greatest at getting stuff for free" would that be bad?

Re: Buyer has cancelled two transactions

***super_nova*** — Thu, 17 Jan 2013 23:58:17 GMT

but what constitutes a false postive. "the buyer did not pay" would leaving something like that be bad?? Even a sarcastic comment like "wow this buyer is the greatest at getting stuff for free" would that be bad?

Anything that suggests the transaction was not positive. BUT why or why would anybody add green dot (not many people read comments with green dots) to bad buyer. and be risking getting reported? Just deal with them with tools given.

Re: Buyer has cancelled two transactions

phorum_junkie* — Fri, 18 Jan 2013 00:34:47 GMT

Why on earth would you want to leave them anything even slightly negative? All they would have to do is report you to ebay, the comment would be removed and they would get to keep the green dot while you had a policy violation recorded against your account and they would almost certainly leave you a neg.

Just open the unpaid item dispute after 4 days, close it 4 days later and neither of you will be able to leave any feedback which is as it should be as the entire transaction has been cancelled.

Re: Buyer has cancelled two transactions

austeam — Fri, 18 Jan 2013 03:19:28 GMT

Since you can't open an UID yet I suggest you contact one of the others who bid and see if that member is still interested. If it is the CD player and Amp then you have a bidder with a feedback score of 1 who might take both for $400. If they say yes and want to pick up straight away then you probably should do the cancellation and explain to the current bidder that he needs to accept the cancellation when it comes through.

I know most members will push you to open an UID, but I look at eBay as a business and prefer to move on as quickly as possible. If you leave it too long your other interested bidders might buy something else.

Re: Buyer has cancelled two transactions

***super_nova*** — Fri, 18 Jan 2013 05:30:16 GMT

Since you can't open an UID yet I suggest you contact one of the others who bid and see if that member is still interested. If it is the CD player and Amp then you have a bidder with a feedback score of 1 who might take both for $400. If they say yes and want to pick up straight away then you probably should do the cancellation and explain to the current bidder that he needs to accept the cancellation when it comes through.

I know most members will push you to open an UID, but I look at eBay as a business and prefer to move on as quickly as possible. If you leave it too long your other interested bidders might buy something else.

Yes, it is a good idea to contact underbidders now, but I would just explain to them what has happened and ask if they are willing to wait for the 4 days until the case is closed. All what then has to be done is to make second offers. If the 1st buyer does not respond to the request to cancel, then things may get complicated. And it has happened that the seller ends up with NEG for not any other reason but because the buyer can. Although it would get removed in the end.................... opening NPB case is much more straightforward.