topic Re: Ebay shipping Final Value fees are a rip off in Selling

Ebay shipping Final Value fees are a rip off

jlw007licencedtoshop — Mon, 03 Nov 2014 23:52:53 GMT

I just sold some shoes for 99cents.

I had postage as $14 because this is what it will cost to send them as they are heavy.

Ebay have charged me $1.39 for shipping fees, ..10 cent final value fee on the sale of the shoes & then off couse add in paypal fees of .66cents.

This leaves me out of pocket $1.16, yes its only a small amount, but how can ebay be allwoed to do this.

They say its to keep post costs down, but it costs what it costs. Aust Post pacel cost have at leat doubled our 5 years.

I accept that my item only sold for .99 cents. It the fact that they take so many fees out, that leave me out of pocket.

Is there anything I can do?

Thanks

Re: Ebay shipping Final Value fees are a rip off

bigbrickshop — Mon, 03 Nov 2014 23:58:32 GMT

Is there anything you can do?

Yes. Either increase your starting price or your postage price to ensure you have covered all eBay fees.

Re: Ebay shipping Final Value fees are a rip off

4myson2003 — Mon, 03 Nov 2014 23:59:59 GMT

yep..do what i did..No more listings...

Re: Ebay shipping Final Value fees are a rip off

pennyforum14 — Tue, 04 Nov 2014 00:00:36 GMT

Precisely why I would never list anything at 99c start bid unless it was able to be sent as a letter, bidding wars are no longer a given on Ebay. Be more realistic with your starting prices, obviously the shoes are worth more than that, even rubber thongs would be underpriced at 99c. If you had listed them at $5 start bid, you probably still would have sold them and at least made a small profit.

This is why Ebay introduced FVF on shipping, (apart from the obvious money grab). Too many people were listing at 99c with inflated postage costs (not saying yours was inflated) to avoid paying higher FVF.

Re: Ebay shipping Final Value fees are a rip off

horizon1907 — Tue, 04 Nov 2014 00:07:48 GMT

Yes, it's unfortunatly one of the drawbacks of having an item up for Auction & starting at 99c. ( even though ebay do suggest it ) "Carp" in my opinion !! With Sales plumeting across the board & Ebay's Fee structure it's no longer viable. Either start your Auctions higher, or Buy it now. The only winner in that situation is ebay.

Re: Ebay shipping Final Value fees are a rip off

justkidzbiz — Tue, 04 Nov 2014 15:00:07 GMT

If you use EBay's postage, it should only cost $11.70 for a 3kg satchel.

Re: Ebay shipping Final Value fees are a rip off

modestbods — Tue, 04 Nov 2014 15:40:45 GMT

@horizon1907 wrote:
The only winner in that situation is ebay.

And it's a win win win for eBay.

Not only are they getting paid a cut on shipping fees, they are also saving money by no longer having to pay their staff to investigate & police sellers over-charging on postage to avoid FVFs, plus through it they are getting what they want by 'encouraging' sellers to list (often dishonestly) with so-called 'free' postage by offering a 'top rated' carrot for free postage whilst removing any benefit to sellers that list with genuine postage costs.

It's ironic, eBay used to claim it was working hard to stamp out dishonesty/rorting/exploitation via postage charges, yet now they are the ones that are using & abusing it. Shame on you ebay.

Re: Ebay shipping Final Value fees are a rip off

dazzlingrosettes — Tue, 04 Nov 2014 20:29:50 GMT

and did they pay with paypal, thats about another 40c

Only start an auction with the lowest price you are happy with. If you get more its a bonus.

Re: Ebay shipping Final Value fees are a rip off

4green2000 — Tue, 04 Nov 2014 20:33:19 GMT

there would NOT be one single ebay seller worldwide, that would agree with ebays policy in taking a slice from a sellers shipping costs...

ebay say they listen to people...are you listening now ebay?

Re: Ebay shipping Final Value fees are a rip off

orge069 — Thu, 06 Nov 2014 08:42:40 GMT

Hi Been buying for years overseas from same sellers,and now they wont post inernational,because of fees on postage. It doesnt make sencse,we pay fees for stuff we sell, how does postage fall into that category?? We dont keep the postage money,to pay the fees on it. someone should arrange a worldwide ebay selling STRIKE ?see if they dont change tht bull,greedy gits

Re: Ebay shipping Final Value fees are a rip off

cq_tech — Thu, 06 Nov 2014 09:00:06 GMT

US sellers don't have to pay any fees on international postage, only domestic, so there's no point in their refusing to sell internationally as it's not costing them any extra, unlike Australians and those in the UK, who as usual are being ripped off to the max. Ebay are nothing more than a mob of greedy, money-grubbing tossers IMO, and I'm so over the lot of them.

Re: Ebay shipping Final Value fees are a rip off

shop4safety — Sun, 09 Nov 2014 13:16:22 GMT

Yes,

The thing to do is to have a Excel spreadsheet.

Assuming you are in the 40 free listings category and pay 9.9% final fees on fashion items

Fist column - cost of the product to get to your stock

Second column - postage cost -$14

Sale price - $0.99

Ebay cost 9.9% - (0.99 +14)*0.099= $1.49

Paypal cost - $0.30 + 2.4% of total amount - 0.30 + (14.99*.024) = $0.66

In this case, you earned $0.99 and paid $2.15 in costs if the client paid with Paypal, which is a no brainer.

How can you be succesful if you put something for sale and don't even calculate how much fees you are going to have to pay beforehand?

If you had added a minimum price of $2.50, you would have paid $1.64 (ebay) + $0.68 (paypal) = $2.32 so $2.50 would be the minimum you could see it for, only to pay the costs, in case you already had the item or got it for free. Otherwise you also must add how much it costed you to to the cost and final price.

If you want to sell something and make a profit, be savy, learn about the real costs of things before you list it and this won'y happen again...

Re: Ebay shipping Final Value fees are a rip off

bygoneworld — Fri, 05 Dec 2014 12:29:35 GMT

Re: Ebay shipping Final Value fees are a rip off

supershifters — Fri, 04 Dec 2015 22:17:55 GMT

I hear you. Same thing happened to me so I had a winge to eBay and they refunded

their shipping fee back to me. Whenever I complain about this sort of stuff to the ACCC

they don't want to know about it. They just write back,"if its eBay we doubt whether they

would be doing anything wrong." and that's it.

Blind Freddy could see that this is unfair and isn't that what the ACCC is all about?

customers (buyers and sellers of eBay) getting a fair go?

After you contact eBay to get you refund why don't you explain the whole story to the ACCC (as you can see you are

will not be the only person who has written to them (I'm sure I'm not the only one either), as if we keep

hounding them with eBay complaints they will eventually do something....

P.S. I have come again to this community just before I complain to eBay about a similiar problem as you....

people power!!!

Re: Ebay shipping Final Value fees are a rip off

designers*n*more — Fri, 04 Dec 2015 22:24:29 GMT

The eBay fee on shipping, I would imagine, was brought in when the decision to split eBay and PayPal into separate entities. Before when Paypal was owned by eBay, they got their cut of shipping fees from PayPal payments. Now that they no longer own PayPal they would be missing out on a multitude of fees from shopping, hence why they started charging FVFs on shipping.

Re: Ebay shipping Final Value fees are a rip off

supershifters — Fri, 04 Dec 2015 22:30:39 GMT

Fair enough but most sellers starting out on here have got no real idea of sales but I dare say they do want to know. It's easier for people like us who have been doing Ebay since 2007 with a lifetime of experience to say this. So why should a newbie seller on eBay trying to do the right thing be allowed to be out of pocket by ebay (a multi-billion dollar company)? If I was the CEO of eBay morally I would be concerned about this and I would ensure that sellers like the OP could never be ripped off because that's not how I would want me business to be like. The system should be fool-proof (sorry OP I'm not saying you are a fool because I have made the same mistake many times too).

Re: Ebay shipping Final Value fees are a rip off

supershifters — Fri, 04 Dec 2015 22:45:05 GMT

Yes, that is a good point (and I'm not attacking you... I am making a case out of the inexperienced seller) but if you are a one off seller (and if eBay say they only want long term sellers then they should ban one-off sellers from selling on here) then you probably don't have a printer or have run out of ink and cannot printout a label so you have to go buy it at the post office. No seller on eBay should ever be out of pocket (whether their fault or not) after going to all that trouble to get an item to a buyer all in the name of eBay. If you were an eBay shareholder you would have to be concerned with the way eBay handle these (and other) cases.

Re: Ebay shipping Final Value fees are a rip off

ytwo000 — Fri, 04 Dec 2015 22:51:42 GMT

My brother had multiple ebay accounts (all with 100% pos fb by the way) and totally stopped selling on greedbay cause he does not agree that greedbay has any wrights to take fees from postage, its is totally wrong.

If everyone did the same , well what would greedbay do then?.... Twiddle their thumbs...?

Re: Ebay shipping Final Value fees are a rip off

*tippy*toes* — Fri, 04 Dec 2015 22:55:24 GMT

@designers*n*more wrote:
The eBay fee on shipping, I would imagine, was brought in when the decision to split eBay and PayPal into separate entities. Before when Paypal was owned by eBay, they got their cut of shipping fees from PayPal payments. Now that they no longer own PayPal they would be missing out on a multitude of fees from shopping, hence why they started charging FVFs on shipping.

The fees in shipping came in long before the decision of the 2 companies to split. This thread started 13 months ago, fees on shipping came in 8 months prior to that. The reason eBay put fees on shipping was due to sellers selling an item that is worth $100 for 1c and $99.99 postage.

I don't pay any fees on what I sell. The buyer pays them all. Most just don't know it. I charge extra for postage (and have 5 stars for postage costs), I tack on extra to my auction start price so that I still make a tidy profit with enough left over to pay the fees. If I buy something for 90c, then it sells for $25+, then I have more than covered any fees and still get good profit.

Re: Ebay shipping Final Value fees are a rip off

*tippy*toes* — Fri, 04 Dec 2015 22:57:24 GMT

You don't need to be worried about offending any of the people you are referring to as none of them have been here for ages, so are unlikely to read your comments.