topic Re: Updating returns policy in Selling

Updating returns policy

pennyforum14 — Wed, 05 Nov 2014 10:32:00 GMT

After repeated prompts about the new MBG policy, including the nice new (totally useless 'cause it doesn't go anywhere) banner on my summary page, I decided to add some specific details to my returns policy to avoid ambiguity. I spent quite a bit of time changing it in the Business Policies area, I only have one returns policy and it applies to all my listings. The log says it was successfully saved to all listings. However, when I look at my current listings, they still show the short and sweet old policy. Am I doing something wrong here? Is there somewhere else I should be doing this?

Re: Updating returns policy

kopenhagen5 — Wed, 05 Nov 2014 10:40:02 GMT

If you are making the change and saving it then at a guess I will say it will update a little later after the ebay site does it's next sweep.

Re: Updating returns policy

pennyforum14 — Wed, 05 Nov 2014 10:43:48 GMT

Thanks, I'll see if it has changed tomorrow then.

Re: Updating returns policy

wilk1149 — Wed, 05 Nov 2014 20:46:15 GMT

I'm wondering if I was to change from a no returns policy that I have had for nine years. To a returns policy am I able to have a 100% restocking fee.

Re: Updating returns policy

character_parties_aus — Thu, 06 Nov 2014 04:16:39 GMT

I'd aim for 110% to compensate for the additional time and effort created by eBay

Re: Updating returns policy

wilk1149 — Thu, 06 Nov 2014 04:52:11 GMT

Good idea, didn't think of that