topic Re: Ebay invoice in Selling

Ebay invoice

nic5859 — Wed, 05 Nov 2014 11:02:43 GMT

I have 3 items listed for sale on eBay australia and 1 bid on one item which ends in 5 days. I am fairly new to this, but why am I receiving an invoice to be paid within a certain period, when item is still "live" Does this mean the invoice will alter once final bid is secure? Thank you

Re: Ebay invoice

zelly888 — Wed, 05 Nov 2014 11:08:22 GMT

Has the invoice got an amount that needs to be paid?

Did you list the items with your 40 free listings?

Re: Ebay invoice

pennyforum14 — Wed, 05 Nov 2014 11:10:11 GMT

If you as the seller are reciving an invoice it willbe your monthly Ebay sellers account invoice, which will list all the charges you have incurred for listing fees, FVF fees etc. If you haven't made any sales as yet, it is most likely fees for special features you may have selected on your listings. Download the invoice and it will explain what the charges are for.

Re: Ebay invoice

bigbrickshop — Wed, 05 Nov 2014 11:26:15 GMT

Your invoice would include any Final Value Fees for sold items. To see a detailed invoice go to your My eBay and under the Account tab click on Seller Account then select the month invoice from the drop-down box on the right.

Re: Ebay invoice

kopenhagen5 — Wed, 05 Nov 2014 11:36:50 GMT

The invoice will be for last months sales.

You sold a snowboard last month but then relisted it so I gather winner didn't pay.

You would then need to finalise the transaction for the ebay system to know it wasn't paid for.

That is either done by a Mutual Cancellation or unpaid item case.

At this late stage I would open an unpaid case to get your fee back.

To do so select resolve a problem to the right of item in your sold list.

And close the case 4 days later.

Re: Ebay invoice

i-love-my-sheep — Wed, 05 Nov 2014 12:26:07 GMT

Definitely open a non payer dispute if the buyer of the snow board didn't pay. You have to be quick though as the time to do that is nearly up. Do it as soon as you read these replies.

As already mentioned, click on the dropdown at the right of the sold listing and select resolve a problem. On the next screen, select I sold an item and haven't been paid. Then exactly 4 days later, click the drop down at the right of the sold listing again and select close case, and close it. To do that, at the very right of the case in the resolution centre, click the dropdown and select the option that is there (can't remember what it says, but there is only one option). On the next screen, click no.

If the option to select no isn't highlighted, it means the 4 days isn't quite up. Look at the top of that screen and it will tell you what time you can close it. By doing this, you get the large amount of fees back that you paid and the byer gets a strike against their account.

Re: Ebay invoice

nic5859 — Wed, 05 Nov 2014 12:40:27 GMT

Thank you for your replies. Have found the item that was deleted because seller changed his mind but no options to manage listing except undelete?

Re: Ebay invoice

i-love-my-sheep — Wed, 05 Nov 2014 12:40:55 GMT

Yes, undelete, then go back to your selling page and refresh. Then follow the above instructions.

Re: Ebay invoice

nic5859 — Wed, 05 Nov 2014 13:58:43 GMT

thank you so much for your assistance - very much appreciated

Re: Ebay invoice

nic5859 — Wed, 05 Nov 2014 13:59:29 GMT

thank you for your help - really appreciate it!