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  <channel>
    <title>topic Re: handled with care .... not in Selling</title>
    <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1607266#M81120</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.ebay.com.au/t5/user/viewprofilepage/user-id/961229"&gt;@2106greencat&lt;/a&gt; wrote:&lt;BR /&gt;&lt;P&gt;They are not actually throwing willy nilly..........&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;If you watch it closely you will see the sorting boxes.....they are lobbing the parcels in the boxes&lt;/STRONG&gt; regarding weight and size etc with larger parcels being thrown to a packer.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I did watch closely, and I noticed a parcel ricochet off the back wall of the truck &amp;amp; return back to the sorter that threw it. I wonder what sorting box he was&amp;nbsp;carefully attempting to lob that one&amp;nbsp;into. lol&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.ebay.com.au/t5/user/viewprofilepage/user-id/131772"&gt;@agoraagogo&lt;/a&gt; wrote:&lt;BLOCKQUOTE&gt;a local aussie post employee told me not to bother with a fragile label (even though they sell them by the roll) as they have no impact because aussie post do not provide fragile handling.&lt;/BLOCKQUOTE&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I come across that all the time, as I always cover my parcels containing breakables with&amp;nbsp;fragile stickers. The manager/proprietor at my first choice PO is the only AP rep I've yet to meet that's actually&amp;nbsp;pragmatic about it &amp;amp; agrees you should&amp;nbsp;put&amp;nbsp;fragile on the parcel. The others are merely towing the corporate line that they don't have a fragile service on the grounds that they handle all packages with the utmost of care thus rendering a fragile service &amp;amp; fragile stickers redundant and unneccesary. From APs&amp;nbsp;pov, for them to offer a fragile service is to admit that they don't always handle every package with the utmost care, which they refuse to admit to.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;It's the same as APs estimates for delivery, they give the minimal (best case scenario) times for delivery, which very often bears no resemblance to the realistic/actual times it usually takes in practice between some areas (especially rural/regional to interstate rural/regional). Personally I believe their logic is flawed by their unrealistically&amp;nbsp;raising customer expectations only to then very often fail to meet those expectations... surely they would have more happy customers if they exceeded expectations&amp;nbsp;instead of dissappointing them. But to be fair to AP it's not a trait unique to them,&amp;nbsp;most big business/corporations do the same (governments too for that matter).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 06 Nov 2014 04:12:21 GMT</pubDate>
    <dc:creator>modestbods</dc:creator>
    <dc:date>2014-11-06T04:12:21Z</dc:date>
    <item>
      <title>handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604466#M80634</link>
      <description>&lt;P&gt;going viral on Facebook ATM caught on camera at Adelaide Airport yesterday &lt;img id="catsurprised" class="emoticon emoticon-catsurprised" src="https://community.ebay.com.au/i/smilies/16x16_cat-surprised.png" alt="Cat Surprised" title="Cat Surprised" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;div class="video-embed-center video-embed-youtube"&gt;&lt;iframe src="https://www.youtube.com/embed/Y6DVrxtIHLA" width="320" height="265" frameborder="0" allowfullscreen="true" title="Video"&gt;&lt;/iframe&gt;&lt;/div&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Nov 2014 23:51:28 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604466#M80634</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2014-11-03T23:51:28Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604479#M80638</link>
      <description>&lt;P&gt;Mmmmmmm..................so that's what happended to my beautiful &amp;nbsp;vintage Noritake china that I got from the US, last month. Double boxed and miles of bubble wrap, no movement at all in the box, but still broken.&lt;img id="womansad" class="emoticon emoticon-womansad" src="https://community.ebay.com.au/i/smilies/16x16_woman-sad.png" alt="Woman Sad" title="Woman Sad" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Nov 2014 23:58:07 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604479#M80638</guid>
      <dc:creator>ajarnjenny</dc:creator>
      <dc:date>2014-11-03T23:58:07Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604483#M80642</link>
      <description>&lt;P&gt;LOL...fragile.....NOT.....&lt;/P&gt;&lt;P&gt;Hope it goes viral alright......&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 00:03:19 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604483#M80642</guid>
      <dc:creator>4myson2003</dc:creator>
      <dc:date>2014-11-04T00:03:19Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604494#M80646</link>
      <description>&lt;P&gt;I couldn't watch it.... Did they throw packages off the truck or something?&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 00:13:18 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604494#M80646</guid>
      <dc:creator>dylan11235813</dc:creator>
      <dc:date>2014-11-04T00:13:18Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604518#M80650</link>
      <description>&lt;P&gt;The three men are throwing, or some might describe it as hurling, the packages onto the truck.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 00:32:44 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604518#M80650</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2014-11-04T00:32:44Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604537#M80652</link>
      <description>&lt;P&gt;I can only see the first frame. Is it a DHL truck? I always notice with freight that the corners of boxes are always smashed in.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 00:58:39 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604537#M80652</guid>
      <dc:creator>dylan11235813</dc:creator>
      <dc:date>2014-11-04T00:58:39Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604540#M80655</link>
      <description>&lt;P&gt;That it has. It's all over Facebook at the moment. Hope DHL see it.&amp;nbsp; A bit like the Global Shipping Program methinks.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 01:01:01 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604540#M80655</guid>
      <dc:creator>horizon1907</dc:creator>
      <dc:date>2014-11-04T01:01:01Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604541#M80656</link>
      <description>&lt;P&gt;they hurl them on an angle&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 01:02:23 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604541#M80656</guid>
      <dc:creator>dylan11235813</dc:creator>
      <dc:date>2014-11-04T01:02:23Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604607#M80668</link>
      <description>&lt;P&gt;The DHL facebook page is being bombarded with posts and links to the video quicker than they can take them down &lt;img id="catlol" class="emoticon emoticon-catlol" src="https://community.ebay.com.au/i/smilies/16x16_cat-lol.png" alt="Cat LOL" title="Cat LOL" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 01:42:44 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604607#M80668</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2014-11-04T01:42:44Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604617#M80673</link>
      <description>&lt;P&gt;That video is a disgrace but in defence of DHL I import a lot of stuff with them and out of the main players DHL, UPS, Fed ex I have found them to be quicker, less breakages and more expensive.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 01:49:31 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604617#M80673</guid>
      <dc:creator>character_parties_aus</dc:creator>
      <dc:date>2014-11-04T01:49:31Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604621#M80675</link>
      <description>&lt;P&gt;A lame DHL facebook post response:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;&lt;SPAN&gt;&lt;A href="https://www.facebook.com/dhl?ref=stream" target="_blank"&gt;DHL&lt;/A&gt;&lt;/SPAN&gt; &lt;SPAN&gt;&lt;SPAN&gt;&lt;SPAN&gt;Dear Vita, thanks for your message. We have seen the video which features careless handling of packages into a truck carrying the DHL logo. We are currently looking into the issue, to determine the involvement of DHL employees or suppliers. We would like to emphasise that the handling shown in the video is not in line with the high standards that DHL expects of its employees and suppliers. Sincerely, Ben&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 01:52:15 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1604621#M80675</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2014-11-04T01:52:15Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605077#M80749</link>
      <description>&lt;P&gt;their most likely told by their employer to toss parcels rather than be gentle with them..time is money....&lt;/P&gt;&lt;P&gt;mmmmmmmmmmm.........last month my brothers new camera parcel looked like it was jumped on 10 times...maybe when the truck gets quite full thats what they do to get more in???...mmmmm..&lt;img id="smileymad" class="emoticon emoticon-smileymad" src="https://community.ebay.com.au/i/smilies/16x16_smiley-mad.png" alt="Smiley Mad" title="Smiley Mad" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 06:49:19 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605077#M80749</guid>
      <dc:creator>4green2000</dc:creator>
      <dc:date>2014-11-04T06:49:19Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605142#M80759</link>
      <description>&lt;P&gt;Aww man... &lt;span class="lia-unicode-emoji" title=":disappointed_face:"&gt;😞&lt;/span&gt; I'm in Adelaide and DHL have been my preferred choice for couriers for a while now - the delivery guy I always get is super-perfunctory and is pretty much walking back to his van while I'm still signing my name, but they're faster than any other couriers I've dealt with so far.... Now I know why &lt;img id="smileysurprised" class="emoticon emoticon-smileysurprised" src="https://community.ebay.com.au/i/smilies/16x16_smiley-surprised.png" alt="Smiley Surprised" title="Smiley Surprised" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I don't tend get breakable things shipped via courier, though, so even if one of them is one of mine (I had a shipment arrive and delivered yesterday, as it so happens), I wouldn't have ever known... o_O&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 07:25:24 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605142#M80759</guid>
      <dc:creator>digital*ghost</dc:creator>
      <dc:date>2014-11-04T07:25:24Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605150#M80761</link>
      <description>&lt;P&gt;It's (or another like it) featuring on The Project tonight...channel 10&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 07:30:10 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605150#M80761</guid>
      <dc:creator>twyngwyn</dc:creator>
      <dc:date>2014-11-04T07:30:10Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605178#M80764</link>
      <description>&lt;P&gt;LOL busted.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;The worst breakage I've ever had was a Royal Albert tea set I purchased from a lovely elderly woman in the UK. This despite&amp;nbsp;her boxing it up superbly in a large box, everything was secure with plenty of bubblewrap &amp;amp; cardboard inserts.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The seller&amp;nbsp;did two things wrong though, firstly she didn't label the box as fragile, and secondly she tied a rope around all four sides of the box meeting in the middle of the top in a big loop/bow that made it very convenient&amp;nbsp;to carry it. The rope 'handle' worked great, but it also&amp;nbsp;led to the box naturally swinging as you carried it, which was apparently&amp;nbsp;too tempting&amp;nbsp;for someone handling it as they had obviously&amp;nbsp;let it 'fly'&amp;nbsp;when it reached it's apex. One bottom corner was complety stoved in, and everything in a direct line through the centre of the box between that corner and the opposite top corner&amp;nbsp;was broken beyond repair.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;Guess what company delivered it?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hmmm in retrospect I suppose that makes 'three' things the seller did wrong.&amp;nbsp;&lt;img id="smileywink" class="emoticon emoticon-smileywink" src="https://community.ebay.com.au/i/smilies/16x16_smiley-wink.png" alt="Smiley Wink" title="Smiley Wink" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 07:50:11 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605178#M80764</guid>
      <dc:creator>modestbods</dc:creator>
      <dc:date>2014-11-04T07:50:11Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605285#M80781</link>
      <description>&lt;P&gt;up to 615,254 Views on facebook in 24 hours.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It has been shared more than 21,000 times, and uploaded to youtube several times as well.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It has been picked up by the media with several online print articles&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 08:57:10 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605285#M80781</guid>
      <dc:creator>thecatspjs</dc:creator>
      <dc:date>2014-11-04T08:57:10Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605300#M80788</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for sharing that, I have seen parcels thrown into a tub before, but that is disgraceful.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Lets hope some action is taken. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We go to a lot of trouble ensuring parcels are wrapped properly....................&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 09:14:10 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605300#M80788</guid>
      <dc:creator>mccrae2007</dc:creator>
      <dc:date>2014-11-04T09:14:10Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605357#M80804</link>
      <description>&lt;P&gt;michelle . . . . . I think&amp;nbsp;I found your parcel !!!!!!!!!&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 10:07:44 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605357#M80804</guid>
      <dc:creator>k1ooo-slr-sales</dc:creator>
      <dc:date>2014-11-04T10:07:44Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605376#M80805</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.ebay.com.au/t5/user/viewprofilepage/user-id/272459"&gt;@k1ooo-slr-sales&lt;/a&gt; wrote:&lt;BR /&gt;&lt;P&gt;michelle . . . . . I think&amp;nbsp;I found your parcel !!!!!!!!!&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;LMAO... thanks for that k1&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://community.ebay.com.au/i/smilies/16x16_smiley-very-happy.png" alt="Smiley Very Happy" title="Smiley Very Happy" /&gt;&lt;img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://community.ebay.com.au/i/smilies/16x16_smiley-very-happy.png" alt="Smiley Very Happy" title="Smiley Very Happy" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Nov 2014 10:20:40 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605376#M80805</guid>
      <dc:creator>modestbods</dc:creator>
      <dc:date>2014-11-04T10:20:40Z</dc:date>
    </item>
    <item>
      <title>Re: handled with care .... not</title>
      <link>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605442#M80813</link>
      <description>Personally, me, myself and I think the Fabulous Moolah (michelle) may be a regular poster on CS perhaps who's having fun winding us up.</description>
      <pubDate>Tue, 04 Nov 2014 11:10:38 GMT</pubDate>
      <guid>https://community.ebay.com.au/t5/Selling/handled-with-care-not/m-p/1605442#M80813</guid>
      <dc:creator>sprinklespowerpuff</dc:creator>
      <dc:date>2014-11-04T11:10:38Z</dc:date>
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