topic Re: I offered a person a discount How do I give that discount in Selling

I offered a person a discount How do I give that discount

blondbamboo — Mon, 01 Dec 2014 12:09:20 GMT

Re: I offered a person a discount How do I give that discount

kzb888 — Mon, 01 Dec 2014 12:16:31 GMT

As all your listings seem to be BIN then what you can do is change the price on that particular item in the listing then let the buyer know asap that you are doing that so they can then buy it b4 anyone else sees it

Re: I offered a person a discount How do I give that discount

clarry100 — Mon, 01 Dec 2014 12:20:02 GMT

I'm not aware of any way you can do it. So when buyers want a bulk order discount from us we explainthat eeBay don't allow discounting then offer to include extras at no cost if they buy X qty. Always works for us.

Re: I offered a person a discount How do I give that discount

twyngwyn — Mon, 01 Dec 2014 12:32:53 GMT

You could deduct from postage

Re: I offered a person a discount How do I give that discount

kzb888 — Mon, 01 Dec 2014 12:37:56 GMT

How do you deduct from free postage?

Re: I offered a person a discount How do I give that discount

harley_babes_hoard — Mon, 01 Dec 2014 12:50:59 GMT

About the only way you can do it is refund after they pay

Re: I offered a person a discount How do I give that discount

kylies*swap*cards* — Mon, 01 Dec 2014 13:04:42 GMT

when you click on send invoice, down the bottom there is a column "seller discounts/charges" you put either a + or a - in front of the amount you want to add or subtract from the invoice

Re: I offered a person a discount How do I give that discount

kzb888 — Mon, 01 Dec 2014 13:17:13 GMT

Brilliant as I never send invoices so I didn't even know this could be done thanks

Re: I offered a person a discount How do I give that discount

jensmanchester-australia — Mon, 01 Dec 2014 13:20:08 GMT

You can only discount to the amount charged for postage. For free post items you cannot offer a discount on the actual invoice.

Re: I offered a person a discount How do I give that discount

kzb888 — Mon, 01 Dec 2014 13:24:17 GMT

OK bummer

Re: I offered a person a discount How do I give that discount

kylies*swap*cards* — Mon, 01 Dec 2014 13:26:42 GMT

I certainly can - I had free postage on all my listings until recently, and I often get buyers who just want one card out of a pair for example so they buy and I refund them the savings via the invoice. I regularly did this with all my free postage items. I also used it to deduct larger amounts if someone missed out on a discount sale I was having so I wanted them to have the benefit. Just tonight I sent an invoice with $0 postage and $11 discount as they bought many items.

Re: I offered a person a discount How do I give that discount

cq_tech — Mon, 01 Dec 2014 17:39:19 GMT

As you can see below, I've entered the maximum discount possible which is equal to the amount of the postage charged.

However, whenever I try to subtract any discount in excess of the maximum postage amount of $2.10, this is the message I get...

Perhaps you'd care to enlighten those of use who are clearly too thick to work out for ourselves how to enter a discount in excess of the postage amount. I'm sure we'd all be eternally grateful (well, I know I would, because I've been trying for as long as I can remember and there is no way it will let me discount any more than the amount I've specified for postage).

Re: I offered a person a discount How do I give that discount

character_parties_aus — Mon, 01 Dec 2014 18:13:27 GMT

Refunding after they pay? What if they pay with paypal? Wont they end up with a defect?

Re: I offered a person a discount How do I give that discount

shazbla77 — Mon, 01 Dec 2014 18:36:53 GMT

If your going to offer discounts the best way is to put the best offer option on your add.... if you have offered a discount after they buy the item then the only way is through the postage costs or if you got free postage then offer a partual refund.

Re: I offered a person a discount How do I give that discount

clarry100 — Mon, 01 Dec 2014 20:48:22 GMT

All our items are "FREE" post items and if we try to use the -$x.xx option we get an error message.

Means you cannot discount unles its against the postage amount. And then only up to that amount max.

So I don't understand why the invoicing system allows you to discount on those.

Re: I offered a person a discount How do I give that discount

2106greencat — Mon, 01 Dec 2014 21:13:04 GMT

Is it maybe something that needs to be set up in your selling account ??

It does seem weird that the option is there if it can't be done ?

Re: I offered a person a discount How do I give that discount

kylies*swap*cards* — Tue, 02 Dec 2014 01:43:56 GMT

@cq_tech wrote:
As you can see below, I've entered the maximum discount possible which is equal to the amount of the postage charged.

Perhaps you'd care to enlighten those of use who are clearly too thick to work out for ourselves how to enter a discount in excess of the postage amount. I'm sure we'd all be eternally grateful (well, I know I would, because I've been trying for as long as I can remember and there is no way it will let me discount any more than the amount I've specified for postage).

I have never said anyone was thick, I am struggling to work out why you would say that 😞

I don't know why it works for me, but it does. I have postage discounts set up in my business policies, I don't know if that has anything to do with it. maybe because it multiplies all the postage amounts the buyer gets (as they are muliple purchases I discounted for). Sorry it doesn't work for others and I have no idea then why it would work for me?

And if you refund through PayPal you won't get a defect if you refund directly to their email address - so log into your paypal account, copy their email address the payment was sent from and do a manual payment to them.

Re: I offered a person a discount How do I give that discount

2014fancypants — Tue, 02 Dec 2014 02:14:17 GMT

I had this happen to me the other day. The easiest way I found to do it was to create an invoice in paypal.

Re: I offered a person a discount How do I give that discount

cq_tech — Tue, 02 Dec 2014 13:23:45 GMT

I have never said anyone was thick, I am struggling to work out why you would say that

I know you didn't say that and I'm not suggesting that you did. I said it because I am obviously too thick to work it out for myself.

You clearly said...

However, in the very next post I included images to show you exactly what happens if I try to discount or refund any amount in excess of the postage charged. And I'm not the only one. It is simply not possible to reduce the invoice to any amount less that the sub-total, so I'm at a complete loss to understand how you manage to do it when nobody else can, which is precisely why I said "Perhaps you'd care to enlighten those of us who are clearly too thick to work it out for ourselves".

So you see, I wasn't having a go at you at all. I was having a go at myself. And I'm still waiting. 🙂

Re: I offered a person a discount How do I give that discount

harley_babes_hoard — Tue, 02 Dec 2014 20:49:59 GMT

@character_parties_aus wrote:
Refunding after they pay? What if they pay with paypal? Wont they end up with a defect?

they are not wanting to refund the whole amount they are wanting to give a discount ....BIG difference there and no defect for partial; refunds.