topic Re: Dishonest seller in Selling

Dishonest seller

2014auswit — Tue, 16 Dec 2014 01:15:42 GMT

I was cought up again in the same situation which prompted me to get rid of paypal and ebay.Bloody crooks on ebay.

Besides thieves who never sent goods last time one thief from West Sydney sold me a brand new camera which in fact had

1000 shots,this time a generator seller selling a "brand new" one with oil and petrol in.Seller wants to send a courier to collect

the item.Paypal gives me 10 days to send.As one with petrol would not be accepted by AP I would need to use expensive

courier.That's how it works.Crooks and thieves at work.

Re: Dishonest seller

horizon1907 — Tue, 16 Dec 2014 01:50:35 GMT

You have lost me with your Post ??? Am I missing something ? Could you please explan it in simple terms.

Re: Dishonest seller

2014auswit — Tue, 16 Dec 2014 05:09:55 GMT

I make it as simple as possible.There are thieves on ebay selling you a used item as new.You have to open a case to get your

money back.Paypal accepts that and asks you to send the item back.Then you are panished for buying from a crook with high

cost of shipment.That should be paid by the crook not myself.

@horizon1907 wrote:
You have lost me with your Post ??? Am I missing something ? Could you please explan it in simple terms.

Re: Dishonest seller

2014auswit — Tue, 16 Dec 2014 05:18:37 GMT

@2014auswit wrote:
I make it as simple as possible.There are thieves on ebay selling you a used item as new.You have to open a case to get your
money back.Paypal accepts that and asks you to send the item back.Then you are panished for buying from a crook with high
cost of shipment.That should be paid by the crook not myself.
@horizon1907 wrote:
You have lost me with your Post ??? Am I missing something ? Could you please explan it in simple terms.

A bit more.The seller accepted he sent a used item instead of new and wants to use a courier to get that back.Paypal then sends me

an email stating I have to send it within 10 days.If the seller does not pick the item within 10 days i lose the case if I opt to wait.

So within that 10 days I have to send it back for what I have to pay.Crooks should pay and not buyers for return of goods.

Thanks to paypal a bu

Re: Dishonest seller

collect247 — Tue, 16 Dec 2014 05:20:45 GMT

I thought that the 30 day money back guarantee ebay offers now solves these type of issues?

Re: Dishonest seller

2014auswit — Tue, 16 Dec 2014 05:34:10 GMT

I do not know anything about that.As far as I know buyer is "covered" by paypal but you only get back for the item and shipment.

Return post is your loss so you are panished for the action of a crook.

@collective05 wrote:
I thought that the 30 day money back guarantee ebay offers now solves these type of issues?

Re: Dishonest seller

i-love-my-sheep — Tue, 16 Dec 2014 05:37:46 GMT

If the item is not as described, which that's what it sounds like, then the seller has to pay the cost of the return.

Re: Dishonest seller

collect247 — Tue, 16 Dec 2014 06:39:00 GMT

Yes but if you claim it through ebay and not paypal then you won't be out of pocket at all with the 30 day money back guarantee.

Re: Dishonest seller

ellemaeblue — Tue, 16 Dec 2014 07:21:34 GMT

I recently bought a brand new petrol hedge cutter. I wanted to take it new as

I didn't have plans to use it for a couple of months.

The dealer said that he had to put petrol and oil in it and start it to make sure it was running.

Does that make it 'used' if I decided to sell it on ebay?

Your generator may be new.

BTW, the brand on my hedge cutters was STIHL bought from an authorised dealer and putting petrol and oil

in and started it was part of their service.

Re: Dishonest seller

2014auswit — Tue, 16 Dec 2014 08:05:12 GMT

How do you do it.Paypal claims you have to pay for returning goods.That is what upsets me.

@i-love-my-sheep wrote:
If the item is not as described, which that's what it sounds like, then the seller has to pay the cost of the return.

Re: Dishonest seller

collect247 — Tue, 16 Dec 2014 08:06:15 GMT

If it has petrol or oil in it then it's not new,if your dealer put petrol and oil in it then it becomes "as new".

Re: Dishonest seller

digital*ghost — Tue, 16 Dec 2014 08:17:18 GMT

@2014auswit wrote:
How do you do it.Paypal claims you have to pay for returning goods.That is what upsets me.
@i-love-my-sheep wrote:
If the item is not as described, which that's what it sounds like, then the seller has to pay the cost of the return.

You can't open an eBay case now if a PayPal dispute has been opened, but it will be something to remember for any future purchases that go awry.

The postage method back to the seller is not up to the seller, you just have to make sure it is packaged safely and gets there in the same condition as when sent (plus have proof of postage). So if there's a cheaper way that courier, you're not obliged to use one.

Edit: I just re-read your OP and needed to add - you will unfortunately be vulnerable to losing the dispute if you allow the seller to arrange courier pick-up, because that won't provide you with proof of postage back to the seller.

Re: Dishonest seller

2014auswit — Tue, 16 Dec 2014 08:39:38 GMT

We as sellers and buyers have to have eyes around our heads.There are fantastic people around but the crooks spoil everything.

For buying on ebay I was panished with lost money a number of times in 8 years.What upsets me are stupid ebay and paypal rules.

@digital*ghost wrote:
@2014auswit wrote:
How do you do it.Paypal claims you have to pay for returning goods.That is what upsets me.
@i-love-my-sheep wrote:
If the item is not as described, which that's what it sounds like, then the seller has to pay the cost of the return.

You can't open an eBay case now if a PayPal dispute has been opened, but it will be something to remember for any future purchases that go awry.

The postage method back to the seller is not up to the seller, you just have to make sure it is packaged safely and gets there in the same condition as when sent (plus have proof of postage). So if there's a cheaper way that courier, you're not obliged to use one.

Edit: I just re-read your OP and needed to add - you will unfortunately be vulnerable to losing the dispute if you allow the seller to arrange courier pick-up, because that won't provide you with proof of postage back to the seller.

Re: Dishonest seller

digital*ghost — Tue, 16 Dec 2014 08:54:10 GMT

@2014auswit wrote:
We as sellers and buyers have to have eyes around our heads.There are fantastic people around but the crooks spoil everything.
For buying on ebay I was panished with lost money a number of times in 8 years.What upsets me are stupid ebay and paypal rules.

I can understand that, but PayPal's buyer protection policies haven't changed too much over the years. Once you know what they are, and how to deal with them, follow all the processes etc, when a problem occurs, you can take those sorts of things into account when you buy online. Some of the questions I ask myself when I look at an item I'm interested in buying are, does it look like I can trust the seller to help me if I need it, and will the exercise be worthwhile if I have to return it at my own expense, or it only lasts a few months? Often times I just pay the few extra bucks from a retail outlet to not have to worry about those things, because more up front = less hassle, and no further out-of-pocket expenses (save a walk or bus trip back to the shop if I need to).

I get the whole "but I shouldn't have to factor this, that and the other..." side of things, but whether someone thinks they should consider all the possibilities or not when they decide to spend money, it doesn't really change the simple fact that it's always wiser and safer to do so.

eBay's new Money Back Guarantee (introduced November 1st), has addressed the issue of buyer's paying the cost of return postage if an item is not as described, and personally, that is one of very few aspects of the policy I support.