topic Re: Setting store listings to quantity zero in Selling

Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 01:42:20 GMT

Hi all,

being able to set store listings to quantity zero while waiting for new stock and not losing the listings rank, is something Ebay should have implemented a long time ago, as we have been doing this for years now on our website. But difference is the listing is no longer visible only to those who have it on thier watch list until the quantity is revised then is visible to all, all good, but as the seller once the listing is set to quantity zero the listing is unsearchable ,how do you find them again to revise the quantity if you can not see them even in your own store listings ?

Thanks any help would be great

Re: Setting store listings to quantity zero

clarry100 — Sat, 20 Dec 2014 01:44:30 GMT

We have not tried this yet.

But I had assumed that the listing would still be visible to the listing owner. That would make sense.

Re: Setting store listings to quantity zero

beach_and_home — Sat, 20 Dec 2014 01:48:30 GMT

To find zero listings:

Go into Selling Manager pro

On the left find "active listings"

Then put them in the order "available quantity" by clicking on the top of that column.

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 01:55:01 GMT

Hi,

OK but where is selling manager pro, or is this a add on program ?

Re: Setting store listings to quantity zero

davewil1964 — Sat, 20 Dec 2014 02:00:20 GMT

You have to subscribe, but it is free for store owners.

Site map, selling.

Re: Setting store listings to quantity zero

aps1080 — Sat, 20 Dec 2014 02:01:21 GMT

Some sellers jack up the price to a really high amount and leave the up.

Some put a comment in the description that as soon as stock comes in, price will go back to $xx.xx.

You can normally see what they sell for in the BIN.

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 02:24:11 GMT

Yes have done that in the past replace the main listing picture with a out of stock back soon , but as we sell internationly some buyers maybe do not understand what that means and still continue to purchase, surely with the zero quantity setting there must be a way in the stock standard store for the store owner to be able to view those items, can understand the buyers not able tosee the listing but surely you shouldbe able to see them yourself.

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 02:34:56 GMT

Yes that was how i assumed it would work, but no it totally dissapears from the buyer and owners site, the worry with this that sometimes we mark items as out of stock, then find out is no longer in production, then end the listing, but now the danger is one can easily forget about those listings as not visible to the owner, but continue to pay relisting fees on them forever, a great way for Ebay to make more money out of you on top of every thing else.

Re: Setting store listings to quantity zero

digital*ghost — Sat, 20 Dec 2014 02:45:57 GMT

The listings remain active, so you can see them in the selling manager view once subscribed (as per the post above).

The listings I have with 0 quantity also remain visible in my store to me, but not to my buyers (I discovered this the other week when an item sold out, but I could still see the listing in my store pages - I wondered why it was still showing, and when I clicked on it just to make sure there was no quantity available, it did have 0. I worried that buyers would get annoyed with seeing items but not being able to buy them, but a couple of days later, one of my regulars for that item messaged me and asked if I was going to get more in stock because she couldn't find it in my store at all....so I presume now that it's only visible to the store owner).

Re: Setting store listings to quantity zero

aps1080 — Sat, 20 Dec 2014 02:51:30 GMT

ausbargain

You don't have an Old Nokia N95 around in your mobile phones do you ?

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 03:11:04 GMT

Hi,

sorry we have not had one of those for years now.

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 03:18:51 GMT

Yep that how i expected it to work, not visible to the buyers but remain visible in my store listings, but that is not the case, they have dissapeared from the store listings as well

Re: Setting store listings to quantity zero

aps1080 — Sat, 20 Dec 2014 03:19:51 GMT

just thought i'd ask

I pick them up from ebay occasionally. they are very popular.

Re: Setting store listings to quantity zero

digital*ghost — Sat, 20 Dec 2014 03:23:24 GMT

@ausbargainbasement wrote:
Yep that how i expected it to work, not visible to the buyers but remain visible in my store listings, but that is not the case, they have dissapeared from the store listings as well

Are you able to provide the item number on one of your 0 quantity listings?

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 03:29:21 GMT

OK here is one 281258100792

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 03:33:13 GMT

Hi,

yes i could imagine as to why, as nobody manufacturers a smartphone with a touch screen and a full physical keyboard , if they did sure it would be a winner, as not everyone is comfortable using touch screens only, get a lot of customers asking for phones like that, as i say to them unfortunately noone makes them anymore.

Re: Setting store listings to quantity zero

aps1080 — Sat, 20 Dec 2014 03:36:13 GMT

Retro is very popular indeed.

In addition to your reasons, some people just want a basic, no frills phone that makes phone calls and sends texts.

Re: Setting store listings to quantity zero

clarry100 — Sat, 20 Dec 2014 03:40:43 GMT

Selling Manager Pro is free to store holders but will cost $9.95 per month if you are a non-store holder.

The basic Selling Manager (non pro version) is also available free to non-store holders. We use it on our non-store IDs.

You just don't get all the inventory control stuff and some of the reporting and download options but otherwise it's the same.

But you do need to subscribe to get it tho.

Re: Setting store listings to quantity zero

digital*ghost — Sat, 20 Dec 2014 03:42:06 GMT

Cheers, can't see any reason why it wouldn't show up in your currently active listings, though, because it's definitely not ended.

Definitely check out Selling Manager, I think it could help, as I can't see out of stock listings in my active selling list in the normal view - http://pages.ebay.com.au/help/sell/sm-smpro-ov.html

You can subscribe to the pro version for free, and then access the tools it provides by going to My eBay > Account > Selling Manager. When in the SM view, if you click to see all active listings, you can then refine the list to only show out of stock listings as mentioned above.

Not sure why you can't see the listings in the store view (i.e.the actual store pages that buyers look through), when I can see my 0 quantity listings in my store view, but that would be a question for eBay I think.

Re: Setting store listings to quantity zero

ausbargainbasement — Sat, 20 Dec 2014 03:45:36 GMT

Very true, our most popular phones are not the high end smartphones, but the simple basic ones that as you say only send/recieve calls and text, and plus side of those phone batteries last for days, not just a couple of hours on a smartphone running everthing from facebook to GPS navigation, movies ect, and the occasional phone call in between. Used to sell a N95 look alike sold like hotcakes, even had a TV tuner built in so one could watch anolog TV, later ones even had Digital tuners how cool was that.