topic Re: another one :( in Selling

another one :(

pink-budgie — Wed, 14 Jan 2015 02:17:17 GMT

here i go again

i have got another where is my item? today

surprise surprise

i half expected it as the buyer only paid 7 days after buying and only after i opened a non payer report

so now it has not arrived yeah right !!

this new free bay is realy catching on with the buyers

sorry about winging again but it is so depressing i used to like selling my unwanted items but the new rules are so unfair i have sold the bulk of all my clutter (thank goodness) so im not sure i want to start giving every thing away!!! lol

Re: another one :(

aps1080 — Wed, 14 Jan 2015 02:26:38 GMT

Sorry to hear.

I just purchased something from a guy who has it listed on ebay and gumtree.

Contacfted him throug gumtree, deal done, no hassles, I said no to Paypal because he wanted 2% more (which I understand,

the thing is cheap enough) so went bank account, no fees, everyone happy.

And with ebay wanting "FREE POSTAGE" plus cheap prices, and post is so expensive now,

plus as you say "FREEbay" for buyers, no wonder people are leaving.

Re: another one :(

tstore — Wed, 14 Jan 2015 02:33:36 GMT

"...so went bank account, no fees, everyone happy."

Oh dear. Everyone's happy until the item is not received from your end and you have no buyer protection. If he disappears and doesn't send your item there is no way you can get your money back from your deal on Gumtree as you paid with an unsafe payment method (bank deposit).

Re: another one :(

aps1080 — Wed, 14 Jan 2015 02:39:40 GMT

He was very quick to provide his name and address, I have already cross checked by calling his place of work and asking for him

plus talked to him on the phone.

Yes, I agree with some of what you say but not everyone is like that with various checks and balances.

Plenty of checks can be done before handing over money.

Re: another one :(

black*poppy — Wed, 14 Jan 2015 02:44:57 GMT

Yeah totally risky with Gumtree. Saying that, I've taken the plunge several times made some very expensive purchases on Gumtree for the seller to post and it's always been fantastic (so far).

It's so scary though, can be a bit stressful for those few days before receiving it.

WIth Paypal, the way I understand it is that there is not buyer protection on gumtree - happy to be corrected here. So recently I used paypal with a credit card for the first time with gumtree so I could do theoretically do a chargeback if needed.

Not sure it would have worked, but anyway I didn't need to test it as all arrived no problems.

But thems the risks. Much more peaceful here in ebayland.

Re: another one :(

pink-budgie — Wed, 14 Jan 2015 02:46:15 GMT

@aps1080 wrote:

Sorry to hear.

I just purchased something from a guy who has it listed on ebay and gumtree.

Contacfted him throug gumtree, deal done, no hassles, I said no to Paypal because he wanted 2% more (which I understand,
the thing is cheap enough) so went bank account, no fees, everyone happy.

And with ebay wanting "FREE POSTAGE" plus cheap prices, and post is so expensive now,
plus as you say "FREEbay" for buyers, no wonder people are leaving.

yes i have considered gumtree but almost all i sell are very low cost and i dont think it would work out for me

i hope you are picking up so you are safe also good luck with it 🙂

Re: another one :(

blackeye123456789 — Wed, 14 Jan 2015 02:48:10 GMT

there only 2 way buyers get it for free.......

If a buyer didn't get an item, or received something that wasn't what was described in the listing (for example, they ordered a red t-shirt and got a green one) and we have no reason to believe the buyer's claim is fraudulent, eBay may give the buyer their money back.

If a seller can prove that the issue wasn't their fault (providing proof that an item was delivered, or that the item sent was as described in the listing), any refund issued to the buyer is on us.

If a seller can't provide satisfactory evidence that an item was delivered or that it was as described, the seller will need to reimburse us for the refund.

In situations where the item wasn't as described, the buyer may have to return the item to the seller before getting their money back.

While an item not received or not as described request or case is open, it does count as a defect and could have an impact on your seller performance.

If eBay is asked to step in and help, and we decide there's no fault on the seller's part, the defect will be removed.

That's from e-bay return policy....

Re: another one :(

pink-budgie — Wed, 14 Jan 2015 02:58:08 GMT

it was a $7 used dvd with free post so it was sent normal post with no tracking

it would make used dvds to expensive to send with tracking they are hard to sell now anyway

i try to make sure mine are the cheapest listed and they are still listed over and over again

i only have a few left so im not sure if i will bother listing again when they finish??

Re: another one :(

aps1080 — Wed, 14 Jan 2015 03:10:22 GMT

I have no problem selling used DVD's, although with any more than 1 dvd I am going to charge postage.

Just sent 3 thin DVDs which ended up slightly thicker than 20mm and price went from $1.86 to $7.20

Re: another one :(

blackeye123456789 — Wed, 14 Jan 2015 03:20:13 GMT

cheapest way to post dvd is
either $1.40 or $2.10 depends on weight ...no tracking
or add registered $3.95 cover your did not receive policy....
make sure not more than 20mm thick......
for an $1 investment I take my chances....no tracking .....

Re: another one :(

pink-budgie — Wed, 14 Jan 2015 03:21:27 GMT

i post them all seperatly even if they go to the same address (doesnt happen much) it is cheaper that way for me

i use clean recycled packing mostly because i am a greeny but of coarse it also keeps the cost down so i can sell them cheaper

i have sold approx 200 over 2 years (not all on this id) and i have noticed since nov things are going downhill

@aps1080 wrote:

I have no problem selling used DVD's, although with any more than 1 dvd I am going to charge postage.

Just sent 3 thin DVDs which ended up slightly thicker than 20mm and price went from $1.86 to $7.20

Re: another one :(

aps1080 — Wed, 14 Jan 2015 03:22:18 GMT

I also do no tracking.

But these 3 just happened to go over the 20mm which made it a parcel.

Oh well.

Re: another one :(

zelly888 — Wed, 14 Jan 2015 03:52:31 GMT

You have PayPal buyer protection anywhere you have an item delivered by post,it isn't just for ebay so why should it be any different on GumTree as ebay own it?

Re: another one :(

black*poppy — Wed, 14 Jan 2015 04:17:12 GMT

Their T&C's specifically mention Gumtree as separate to protections on other websites.

Re: another one :(

zelly888 — Wed, 14 Jan 2015 04:37:42 GMT

This is what it says in PayPal buyer protection policy. When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem Gumtree comes under any website doesn't it?

Re: another one :(

black*poppy — Wed, 14 Jan 2015 04:51:15 GMT

Check the T&C's here: https://www.paypal.com/au/webapps/mpp/ua/archive-policies-full

Alot is worded "when you make a payment via Paypal (except Gumtree)....."

Gumtree is promoted as a pick-up site for local purchases, with the onus on the buyer to inspect the goods. I'm a bit fuzzy on how the protections work, I might phone them next time I'm looking to get something sent purchased via gumtree.

Re: another one :(

zelly888 — Wed, 14 Jan 2015 05:09:27 GMT

You must meet all the relevant basic and additional requirements to be eligible for PayPal Seller Protection:” This is about the seller protection: Payments via Gumtree PayPal Seller Protection applies to Reversals based on: Unauthorised transactions or an item not received. Unauthorised transactions. Basic requirements The item purchased must be a physical, tangible good (except vehicles); You must respond to our requests for documentation and other information that is reasonably required by PayPal regarding a Reversal filed against you within the timeframe specified; and Your eligibility is not otherwise suspended. Additional requirements You receive payment via PayPal from a buyer’s PayPal account; You provide us with valid Proof of Shipment; and The item is sent to the address we specify on the payment notification or "Transaction Details Page" which can be accessed by logging in to your PayPal account. You receive a payment via PayPal through Gumtree from a buyer’s PayPal account.

Re: another one :(

zelly888 — Wed, 14 Jan 2015 05:12:41 GMT

I can't find anywhere it says there is no buyer protection if paying through paypal on Gumtree as that's what we are communicating about the buyer and not the seller protection?

Re: another one :(

black*poppy — Wed, 14 Jan 2015 06:12:01 GMT

Here is the reference in Paypal policy:

https://www.paypal.com/au/webapps/mpp/ua/useragreement-full#Schedule_1_PayPal_Seller_and_Buyer_Protection_Policies

Scroll down to S12.1 You may be eligible for the PayPal Buyer Protection Policy if all the following requirements are met:

.....

Your purchase is not for:
1. Vehicles (including cars, motorcycles, caravans, boats and planes);
2. Real estate;
3. Custom made items considered to be “significantly not as described”;
4. Industrial machinery used in manufacturing;
5. Items prohibited under our Acceptable Use Policy;
6. eBay Items that breach eBay's "Prohibited and Restricted Items and Services" policy;
7. Items you collect in person or arrange to be collected on your behalf; or
8. Quasi-cash items such as gift cards, pre-paid cards or deal vouchers;
9. Items listed on Gumtree.

Saying that, on the whirlpool forums there are recent cases for INR, etc that have been found in favour of the buyer. The buyer needs to insure things like the seller raising an invoice for the goods in Paypal (rather than using family/friends transfer).

Anyway, I'm going to contact Paypal to get some definite answers before I buy on Gumtree again needing the item posted.

Hope that helps.

Re: another one :(

garmenttherapy — Tue, 10 Feb 2015 16:50:49 GMT

Please go to Facebook ebay Australia buyer name and shame, share your list of "special" buyers