topic Re: NEW STORE why did I bother in Selling

NEW STORE why did I bother

michelle40_5 — Fri, 16 Jan 2015 07:56:46 GMT

Hi

Havent been in a VERY long time.

Im hoping this Isnt just me.

Yesterday I opened a store, today I list a few items but Im charged $1.50 ea time ( thought store ment free for the first 200)

Do a live chat and get a refund and in his words " no thats not right you shouldnt be charged"

I ask can I keep listing , im told yes no problems.

I go and list another item and Im charged again, so live chat again and told that he will credit the account again. I ask can I list items and told again yes, but I have to go back to live chat and enter the items number.

I list a few more things and go to live chat and Im told that this isnt the channel to get muti credits and to ring this number or email them and I loved his final sentance " I wish you the best of luck" I think he knows more then his letting on lol

Wouldnt answer when asked was there a problem with the stores.

Thanks for listerning to my rant 🙂

Re: NEW STORE why did I bother

curraone — Fri, 16 Jan 2015 08:05:25 GMT

the free listings for stores are for BIN items only (unless it's in Collectables)

are you listing as auction? just asking

Re: NEW STORE why did I bother

pennyforum14 — Fri, 16 Jan 2015 08:12:43 GMT

Store free listings are BIN only, you have been listing in auction format, they don't qualify. I would recommend you stop, because when CS realise that's what has been happening, I would not be surpised if they refuse to refund the inserion fees.

Re: NEW STORE why did I bother

michelle40_5 — Fri, 16 Jan 2015 08:55:50 GMT

Thanks Guys 🙂

Re: NEW STORE why did I bother

lizzy6107 — Fri, 16 Jan 2015 10:01:52 GMT

and $1.50 is a bit steep.. are you sure you aren't using another feature, like a second category, or title or anything like that?

Re: NEW STORE why did I bother

thecatspjs — Fri, 16 Jan 2015 10:14:39 GMT

Lizzy it costs $1.50 for auctions if you have a store - no bells or whistles, just an auction listing.