topic Re: Are they fiddling again??? in Selling

Are they fiddling again???

lolobgo — Thu, 22 Jan 2015 19:55:55 GMT

Every time i go to my watch list lately i'm getting this message:

Sorry, we couldn't complete your request. Try again later.

so i have to refresh the page a couple of times and then it shows up....

Is anyone else having this problem?

It's starting to peeve me right off.....

Re: Are they fiddling again???

harley_babes_hoard — Thu, 22 Jan 2015 20:10:31 GMT

it is friday so it's possible

edited to say no problem here

Re: Are they fiddling again???

falconsportspack — Thu, 22 Jan 2015 20:08:04 GMT

A few have been having this problem this week. I'm not one of them though. Have you cleared your cache & cookies, used a different browser and/or rebooted the computer. Doing these things usually fixes those problems.

Re: Are they fiddling again???

lolobgo — Thu, 22 Jan 2015 20:24:56 GMT

Yes,

I fiddled around before i asked.

I wish they'd just leave it alone if it's not broken.....

Re: Are they fiddling again???

englishrosegardens — Thu, 22 Jan 2015 22:12:30 GMT

I had this problem for several days and I couldn't access my watchlist AT ALL. Someone in the forums said to click on My Ebay Summary on the dropdown list that appears when you hover the mouse over My Ebay across the top of the page. It worked but clicking on any of my other watchlist links didn't work.

It works better in firefox than in IE.

I'd already written to ebay about it before I found out how to access it. This is their reply:

Thank you for contacting eBay and raising the issue of getting an error everytime you view the watchlist.

We have received similar reports about this from our members and our Technical Team is currently working on it.

I have already added your account information as one of the affected members.

I do apologise for the inconvenience but rest assured this will be dealt with utmost impostance.

Re: Are they fiddling again???

padi*0409 — Thu, 22 Jan 2015 22:17:47 GMT

It started happening a week ago when eBay changed the watchlist page to a new format, the way around it is to open your summary in "my ebay", it's not ideal because it will only show 25 listings at a time but at least it gets you there every time.

"edit" beat me to it rose...........................

Re: Are they fiddling again???

englishrosegardens — Thu, 22 Jan 2015 22:27:15 GMT

I was going to quote you as being the helpful person in the other thread, padi, but I couldn't remember your full username and I couldn't be bothered searching for the other thread.

Edit: padi, I've been wondering whether your way works for people who have their landing page set to something other than their watchlist. I rarely look at my watchlist on one selling ID so I have everything set so it's not on my landing page. I must go and see whether I can access it, just out of curiosity.

Re: Are they fiddling again???

padi*0409 — Thu, 22 Jan 2015 22:41:53 GMT

Easy way to find a previous post of yours rose is to click on your user name when you've posted on the boards (ie click on the user name on one of your posts,) then you'll see this screen :-

Re: Are they fiddling again???

englishrosegardens — Thu, 22 Jan 2015 23:04:23 GMT

Duh!! Yes, I was aware of that but I'd completely forgotten about it. Thanks for the reminder!

I just checked my other IDs and I can easily access my watchlist on those. It's just on my buying ID that I couldn't access it.

Re: Are they fiddling again???

padi*0409 — Fri, 23 Jan 2015 00:36:54 GMT

@englishrosegardens wrote:

I just checked my other IDs and I can easily access my watchlist on those. It's just on my buying ID that I couldn't access it.

Now that's very interesting, so it's looks like it's an ID specific problem and not a general problem, I'll fire another email off to eBay about that (didn't get an answer from the last one, so might give a call-back the go this time)

Just out of interest, on your other ID's is the watchlist coming up in the new format or the old?

Re: Are they fiddling again???

englishrosegardens — Fri, 23 Jan 2015 00:53:22 GMT

I checked on one ID and can get both formats. I didn't check the others and can't remember which they were. I have to go out now and haven't got time to re-check.

It's only on my buying ID (this one) that I've got my watchlist set to my landing page. On one ID I've got my watchlist at the bottom of my landing page, underneath my selling section. On the other two IDs I can't see my watchlist at all until I click on it.

When I contacted ebay none of the choices covered my problem so I clicked on "finding items to buy" and I guess that got their attention. They want people to be able to buy!

Re: Are they fiddling again???

padi*0409 — Fri, 23 Jan 2015 00:56:43 GMT

Thanks rose.