topic Re: Item not as described in Selling

Item not as described

duck---dodgers — Sat, 24 Jan 2015 12:46:20 GMT

So if an item is listed with pictures only and the title is purely what the item is eg: vacuum cleaner, toy, chair ,etc can the buyer claim money back because of item not as described when pictures showed what it is and the seller just states what the item is called?

Re: Item not as described

harley_babes_hoard — Sat, 24 Jan 2015 12:48:25 GMT

once upon a time probably not, these days ebay are so hell bent on pleasing buyers at any cost YES

Re: Item not as described

horizon1907 — Sat, 24 Jan 2015 12:50:53 GMT

do you have an item number ?

Re: Item not as described

duck---dodgers — Sat, 24 Jan 2015 12:56:28 GMT

I would love to see the face of the ebay employee who draws the short straw trying to argue this point out with a seller in order to find in favour with the buyer on this.

Turkey shoot.

Re: Item not as described

horizon1907 — Sat, 24 Jan 2015 12:57:33 GMT

They probably want you to ask questions before you buy. Like a game. I couldn't be bothered with a listing like that.

Re: Item not as described

duck---dodgers — Sat, 24 Jan 2015 13:00:16 GMT

I'm putting forth a hypothetical, if this is what it takes to stop abuse of ebay's system so be it, they brought it on themselves.

Re: Item not as described

duck---dodgers — Sat, 24 Jan 2015 13:05:44 GMT

Bingo!

261741560626

Re: Item not as described

harley_babes_hoard — Sat, 24 Jan 2015 13:12:00 GMT

I have been seriously thinking about doing this myself. No description

Re: Item not as described

the_pooze — Sun, 25 Jan 2015 00:43:53 GMT

Well, they could try and do a NAD but, despite eBay policies, blah, blah, if it's a new (or even 2nd hand item) under Aust Consumer Law (which eBay state is their default position) in a case like that it is up to the Buyer to ask questions prior to purchasing. Actually no different than going into a real shop, spotting an item, buying it, taking it home and then complaining that it won't pick up pet hair. If it didn't say it would on the in store advertising, packaging and you didn't ask the store staff if it would, tough for you.

Re: Item not as described

cherry*135 — Sun, 25 Jan 2015 02:36:47 GMT

If it was a Vacuum cleaner and didn't work when it arrived, then buyer could still open a snad.

To list an item, have to specify, new, bnwt, used, pre-owned etc.

Seriously who would by an item like an electrical appliance or piece of furniture or any other item not priced at bargain cost, which had NO info in the description area?

Re: Item not as described

cq_tech — Sun, 25 Jan 2015 12:37:50 GMT

Probably the very same people who never read the listings anyway.

Re: Item not as described

fixnwear — Sun, 25 Jan 2015 13:42:18 GMT

I recently came across a seller in US - and for the life of me can't remember what I was looking for - so can't find them again.

But - not only that they didn't have a description in the listing - just stated to look at the pictures.

What they also stated is that they don't want buyers who "nibble bid" - I think that was the term.

Anyone with less than a $5 bid - their bid will be cancelled.

I happen to remark about that to a very good friend who lives in US - and she told me it's becoming very common request in the listings:

Don't bid tiny ammounts, they'll will be cancelled imediatelly -( as bidders like that go on everyone's nerves - not to mention that any auction would have to last 5 time as long to achieve any decent money!)

Did anyone notice the same happening here - especially those who are browsing through Ebay all the time.

I must admit the only thing I don't like are listings with 99c start - they should be abolished!

Never bid on them for the fear that I might be the only bidder! That would make me very uncomfortable.

Re: Item not as described

2106greencat — Sun, 25 Jan 2015 23:08:25 GMT

I don't know how you could stop nibble bidding, here at least, but maybe it is different in the US eBay system.

Here if I bid say $50 on an item, it will only increase when a second bidder bids, in increments as set by eBay, until it reaches or surpasses my original bid.