topic Re: postage discounts in Selling

postage discounts

dylan11235813 — Sun, 25 Jan 2015 11:58:43 GMT

Is there a way to offer postage discounts in a multi variation listing. Basically I do not want to give a discount for seperate listings just within the listing for each variation.

I have it set to $1.95 flat rate + $1.00 for each extra one and no free post for any other listing but it treats each variation as a different listing and charges $1.95 for each variation however if someone purchases 2 of the same variation it just adds the extra $1.00

Re: postage discounts

2106greencat — Sun, 25 Jan 2015 23:46:42 GMT

Just popping this back up the top dylan, I have no idea but someone else may.....

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 02:18:37 GMT

You have to create a postage discount and apply it just to that listing.

You can create multiple flat rate postage discount profiles for different types of items, and then apply them to individual listings (a listing can't have more than one flat rate postage discount, but it can have a flat rate and promotional discount) - after you've created a postage discount rule/profile, edit the listing and in the postage section of the listing form, tick the box that says "Apply my flat postage rule with profile name" and then select the right discount profile from the dropdown menu.

To create a postage discount, go to Account > Site Preferences > Postage Preferences and edit the first option (or click on any of your listings and there should be a 'create postage discounts" link at the top).

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 05:04:58 GMT

Thanks DG but I had a quick look at creating the rules. I have one already that is basically free for each extra item.

The problem is with a multi variation listing is that it still treats it as seperate listings for each variation (which is OK) but I want the discount to apply to the variations only and not to other different listings. If that makes sense.

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 05:56:02 GMT

I know exactly what you mean, trust me 😛 , but I assure you if you're using flat rate postage, you can create a discount profile and only use it for that listing.

You can only have one promotional postage rule, but you can have multiple flat rate postage rules, so you need to create a new (or extra) flat postage rule, then apply it to the variation listing.

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 06:21:49 GMT

How do I create a seperate rule though? I went into the listing and tried editing it there but it just changed everything globally. That was a flat rate postage rule. A lot of my listings are old so maybe they don't have any new features that are there now. I know that when I list on one of new accounts it is a fairly different layout.

When I go into the site preferences it does come up with a code like number for the rule name but there is no place (that I can see) to add new rules under a different name...The only rule I have there now (or only ever had) is free post, and I just click apply rule in the listings.

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 06:32:45 GMT

OK so I figured out how to create the seperate rule. but I dont think it is working properly.

I just want no discount at all except within the multi variation listing, as in add $1.00 for each extra item in the listing. I can put add $1.00 through the listing but if the variation is changed then it reverts back to the postage rule, which is what I want, but not if someone orders a totally different listing

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 06:40:15 GMT

It's doesn't help that I can't add items to the cart and see what is going on either. I can't buy my own items for some reason.

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 06:45:39 GMT

Which listing is it - I'll test it out by adding a couple of different variations to my cart. (You should also be able to check whether it will work properly by clicking on the listing and viewing the Postage & Payments tab - any postage discounts that will apply to that listing's items, whether same or different variations, should be written in green text at the top).

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 06:56:15 GMT

thanks for your help DG. it is item no 111309152239

It is there like you say but I think it is applying it to all listings, I really have no idea though.

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 07:33:43 GMT

Sorry that took a little while (had to run up to the shops) - I added two of that item to my cart and postage was calculating at $2.95 (two different colours, so the discount was working across variations).

I had a look at some other listings and in the P&P tab it had a different postage rule in place (free postage on additional items), so the discount for the foils won't apply to the other items, and vice versa.

Basically, when it says [postage discount rule] for each additional eligible item in the payment tab, eligible means only other items that have the same discount rule in place. So if I added a few items to my cart, the postage would calculate like this:

1st foil - $1.95

2nd foil + $1.00

3rd completely different item (with free post rule on additional items) + $1.95

4th completely different item (with free post rule in place) + $0.00

Total postage calculated in cart = $4.90

Hope that makes sense. o_o

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 07:52:57 GMT

Thanks heaps. Do you work for ebay or something lol . Yep that seems to be OK. I just wanted it seperate to everyting else as they are a different packaging, and I was basically charging people too much. As I had it before if they changed the colour for an extra one it was more than buying 2 of the same colour (yet the same size package). I was getting emails from customers about combined postage so hopefully it will be better understood. Thanks for your help....It is still a little high at $1.00 extra, but when in rome.

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 08:04:43 GMT

To be honest I still dont get how it is working. Time will tell I guess. Thanks again.

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 08:14:11 GMT

@dylan11235813 wrote:
Thanks heaps. Do you work for ebay or something lol .

Yes.

In the sense that I work and they profit, but there's sometimes a bit left over for me at the end of the week.

Glad I could help. 🙂

Re: postage discounts

digital*ghost — Mon, 26 Jan 2015 08:18:10 GMT

@dylan11235813 wrote:
To be honest I still dont get how it is working. Time will tell I guess. Thanks again.

If it doesn't seem to be working right at some point, I'll see if I can troubleshoot, but just from what I can see in the listings, it should be ok. (Probably won't stop all postage inquiries - I still get them on items where people have purchased multiples of exactly the same item and postage shows to them on the purchase history, pay now, checkout etc, at the automatically discounted rate).

Re: postage discounts

dylan11235813 — Mon, 26 Jan 2015 08:27:35 GMT

in reality we all work fo ebay I guess (what a monstrosity it has become). There are definately glitches with some of my listings, I put it down to all the changes ebay make all the time, they seem to correct (sometimes). I think I need to reset everything,

Re: postage discounts

englishrosegardens — Tue, 27 Jan 2015 00:03:35 GMT

@dylan11235813 wrote:
Thanks heaps. Do you work for ebay or something lol .

You really don't think ebay staff would be able to understand it this well, do you?